Excellent salesman not pushy friendly & polite .Showroom was well laid out all the staff were welcoming & friendly. Got the service we were very happy with & would definitely go back .Would very high... See more
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Written by the company
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
United Kingdom
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Went back to Audi dealer in Swansea as wanted to buy new car and did so because found the right car for us
Had a high voltage error came up booked it in for diagnostic test unable to take in on the day so they allowed me to take in in on the Saturday did the test and phoned to say a deep diagnostic was needed i then had a phone call from Rhian to inform me it was covered by the garrentee and work completed the next day she was almost as happy as I was i can't praise her or Jaguar Newport enough great service very professional and a absolute pleasure to us them after reading some nightmare issues on the I Pace forum it was great to have such a positive experience HIGHLY RECOMMEND SINCLARE NEWPORT

Reply from Sinclair Group
Josh was fab and made the purchase of my Audi TT stress free and he provided exemplary customer service. Highly recommended.
Oli made the whole process of buying a new defender a significantly pleasant experience. He was entirely professional, from helping with the spec, to following through on what needed to be done.

Reply from Sinclair Group
Highly recommend. Suzie was fab on reception. Very attentive. Service men were great. Even cleaned the car happy days

Reply from Sinclair Group
Really looked after well when changing my car. Wayne was great at explaining options and working though decisions for changing the car.
Olivia Morgan was very professional and helpful made my car buying very easy and enjoyable. Absolutely over the moon with my new car highly recommended.
Olivia Morgan was truly excellent, and would highly recommend. Absolutely thrilled with my car.
Service from Connor was first class. Great communication, explanation of product and helpful on tips of moving over to a hybrid vehicle. Could not fault his service and representation of the brand.
Bought my BYD Seal U DM-i early this month, the showroom staffs were really helpful and sorted everything quickly without any hassle. Thank you Maria. Car is brilliant — drives really smooth and quiet, and I am hardly using any petrol around Swansea, so saving a lot of money. Thank you Sinclair BYD Swansea
Purchasing my car was a great experience no pressure sales just good honest advice and information.
The staff at Nayland were all very helpful and made the process easy. The car was handed over to me in perfect condition and I'm so pleased.
Just picked up my new car from the team at Mercedes-Benz of Cardiff and the service was exceptional. David looked after me from start to finish. He was professional, knowledgeable, and went above and beyond to answer all my questions and make the handover stress-free. Fantastic dealership and top-tier service. Thank you, David!
Excellent service by Sam Jenkins he was so helpful!!
The staff really made buying a new car so nice and freindly ,not pushing you or any pressure.Charles our salesperson was exellent ,a credit to Sinclair Group .

Reply from Sinclair Group
Everything was just smooth! Dropped my car off for a gearbox service in the morning and they were done by around 2pm, considering they'd to wait for it to cool down and all. Price was quite reasonable as well.
Staff were friendly and approachable
New the product and fitted us with the correct car

Reply from Sinclair Group
The salesman Tim at Swansea dealership was amazing as showed me everything I requested and since picking up the car he has been in contact and dealing with an issue regarding Audi lighting in doors that is not on the car but was told originally that it was so fingers crossed this will be sorted soon for me.
We found a Polo r-line at VW Sinclairs port talbot. Arranged to see it and were happy with the car thereafter. Unfortunately the car had a small issue which needed rectifying, obviously this put some doubt in our mind about the car.
After then dealing with Nick from this point on, his customer service was great, keeping us informed and ensuring us the car will be ready for us. Subsequently, we purchased the car and were very pleased with Sinclairs service.
Very helpful. Booked in early and was no problem at all.
Offered coffee while I waited. Vehicle ready on time and all beautifully washed. All members of staff friendly and obliging.

Reply from Sinclair Group
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