Simpson Travel Reviews 

1,332
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff and local representatives for their exceptional helpfulness, knowledge, and attentive service, often going above and beyond. People highlight the superb, seamless organization, noting that everything from transfers to accommodation runs effortlessly. Many consumers also appreciate the special accommodation and delightful, often spectacular, locations, contributing to relaxing and memorable holidays. However, some customers noted specific issues with facilities. Several reviewers reported concerns regarding the general condition and cleanliness of some properties, describing villas as tired or not properly maintained. Other people experienced problems with amenities like inconsistent hot water or malfunctioning electric gates, and some found certain practical aspects, such as outdoor cooking options, to be lacking.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, friendliness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the superb experience from start to finish,... See more

Location

Reviewers highlight positive aspects of location, often describing them as great, splendid, and even sublime,... See more

Holidays

Users consistently express high satisfaction with their holidays, often describing them as wonderful,... See more

Facilities

Consumers find facilities to be ambiguous, with many praising villas as outstanding, comfortable, spotless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb service from start to finish. Exceeded expectations, with excellent support from local reps. Slight hiccup with rental car - did not have the one we wanted so upgraded us. But did not suit u... See more

Company replied

Rated 5 out of 5 stars

We enjoyed a lovely, relaxing stay at Villa HORIZON in Fiscardo area. The villa was beautifully clean, tastefully furnished and un-fussy. We had amazing sea views from the pool terrace and loved wat... See more

Company replied

Rated 5 out of 5 stars

Fantastic holiday with Simpson Travel to Ithica and will certainly travel with them again. Seamless connections from plane to taxi to boat taxi to hire car. Rep Judith was really helpful with infor... See more

Company replied

Rated 5 out of 5 stars

Have holidayed with Simpsons for last 15yrs, loved Corsica this year. Their personal service both pre departure and in resort is always second to none. Always attentive but also nicely discreet... See more

Company replied


Company details

  1. Travel Agency
  2. Vacation Rental

Written by the company

Simpson Travel is an award winning independent travel company offering handpicked holidays to Portugal, Corsica, Greece, France, Italy, Turkey, Spain and Mallorca.

Simpson Travel

Written by the company

Knowledge
The internet has revolutionised travel, but there’s still no substitute for first-hand experience. We visit every one of our properties, so when you speak with our travel specialists, you’ll benefit from their knowledge, tailored to your requirements.
Service
Offering expert advice before you travel and a friendly face whenever you might need one on holiday, our service makes your experience effortless. Our ABTOT bonding ensures your money is safe with us and our added ATOL protection for package holidays means you can book with absolute confidence.
Choice
With an unrivalled selection of private villas, our own Simpson Hotels, an Adult Only collection plus summer clubs for Tots to Teens, we’re confident that you’ll find the right holiday with us.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.8

All reviews

(1,332)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simpson Travel provide an excellent service to the holiday maker

Simpson Travel provide excellent support for people booking a holiday and are able to supply all the information you need and answer any queries you may have to help in making your choice of holiday.

1 June 2025
Unprompted review
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Reply from Simpson Travel

Dear Mrs Cox

Thank you for your lovely comments. We’re pleased to hear that our support and information helped you feel confident in choosing your holiday with Simpson Travel and we look forward to assisting you with your future travel plans.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Excellent Service and Villa

Excellent Service before during and after our holiday booking. Villa was beautiful and exactly as portrayed in the details.

20 June 2025
Unprompted review
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Reply from Simpson Travel

Dear Vicky,

Thank you for your kind feedback. We’re delighted to hear you received excellent service throughout and that the villa met your expectations. We look forward to assisting you with booking your next Simpson holiday.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

A great holiday

A great holiday. Simpson were very efficient and their choice of the Turkish family run hotel was excellent. Would highly recommend them

1 June 2025
Unprompted review
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Reply from Simpson Travel

Dear JH,

Thank you for your review. We’re glad you had a great holiday and that everything met your expectations and we look forward to assisting you with booking your next Simpson holiday.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

A child friendly gem!

We had the most wonderful stay at Mousses - a very special little place in Lefkada. From the moment we arrived, everything felt incredibly personal and thoughtfully done. The staff were genuinely kind, warm, and went above and beyond to make us feel at home.

The grounds are just beautiful – peaceful, lush, and full of charm – and there’s so much to do in the surrounding area if you want to explore from kite surfing to beautiful beaches and great food. But what truly made this stay unforgettable was the childcare and how helpful the staff were. It was absolutely amazing. Our children had the best time – they were happy, busy, and so well looked after, which gave us real peace of mind as parents. The food was also great.

One of the biggest gifts was not having to lug all the usual gear that comes with travelling with young kids – everything we needed was already there. It made the whole experience feel effortless and relaxing.

This place is a real gem, especially for families. We can’t wait to come back.

15 June 2025
Unprompted review
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Reply from Simpson Travel

Dear Alissia,

Thank you so much for your lovely and thoughtful review. We’re delighted to hear that Mousses offered such a welcoming and child-friendly environment, allowing your family to truly relax and enjoy your holiday.

It’s wonderful to know that the care and attention from our staff, combined with the beautiful surroundings and convenient amenities, made your stay effortless and enjoyable. We appreciate your kind words about the childcare team, and we’re pleased your children had such a positive experience.

We look forward to welcoming you and your family back to Mousses for another relaxing holiday.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Ithaca, a little Greek gem

We very much enjoyed our stay on Ithaca thanks to Simpson Travel and the efforts of the local representative.
The villa was even better than the website description.
Great choice of local bars and tavernas to choose from.
Total package of flights and transfers was well organised, making things very easy.

15 June 2025
Unprompted review
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Reply from Simpson Travel

Dear Tom,

Thank you for your lovely review. We’re delighted to hear that your stay on Ithaca exceeded expectations and that the Judith was helpful throughout.
It’s great to know you enjoyed all aspects of your holiday with us!

We look forward to assisting you with your next one!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Second holiday with Simpsons and I know why everyone comes back

This was our second holiday with Simpsons Travel, and it was possibly the most relaxing holiday you could imagine with a four year old. Mousses Creche in Lefkada was a perfect location, and everyone that worked there was so helpful and welcoming. From the moment we collected our luggage at the airport and were met by a Simpsons rep handing us bottles of freezing cold water and directing us to the car rental, everything was thought through and easy. We owe a particular thanks to Wendy at Mousses for being so responsive and booking us a great restaurant and for the staff at the Creche for being so great our son actually cried when we told him he couldn’t go there on our last day of the holiday! The whole company just feel so friendly and understanding of what is important.

8 June 2025
Unprompted review
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Reply from Simpson Travel

Dear Alison,

Thank you for sharing your experience with us. We’re thrilled to hear that your second holiday with Simpson Travel was so relaxing and enjoyable, especially with your little one. It’s wonderful to know that the team at Mousses made such a positive impact on your stay. We’re glad that every detail was handled for you, your kind words about our friendly and understanding approach mean a great deal to us.

We look forward to welcoming you and your family back on another holiday soon.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Simpsons First class

First class service from the moment you book to arrival at destination and return, Simpson s have got it right travelled with them several times , seamless personal service.

3 June 2025
Unprompted review
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Reply from Simpson Travel

Dear Walter,

Thank you for your kind feedback. We’re delighted to hear that you have enjoyed a seamless and personal experience with Simpson Travel on multiple occasions. It’s always a pleasure to welcome back returning guests, and we look forward to welcoming you again soon!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Superb properties managed professionally by lovely people.

We’ve recently returned from our 6th Simpson holiday and believe that their ability to deliver a perfect travel experience just goes from strength to strength. We have actually visited the Bella Mare Corfu 3 times and will probably return for a 4th time. Simpson staff make you feel SO welcome and their properties, hotel breakfasts and locations are quite exceptional.
Great company - they just take all the stress away!

4 May 2025
Unprompted review
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Reply from Simpson Travel

Dear Linda,

Thank you so much for your glowing review! We’re delighted to hear that your sixth holiday with Simpson Travel was such a positive experience and that you enjoy returning to Bella Mare Corfu.
Your continued loyalty means a great deal to us, and we’re pleased to know that we’ve been able to help take the stress out of your travel arrangements.

We look forward to assisting you with your next holiday plans.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

PROFESSIONAL

Simpson Travel are extremely professional. Everything about our fortnight at Muses Villas in Palekastro was very well organised. The villa was very well equipped and well maintained.
We were here last year and enjoyed it so much we returned!

27 May 2025
Unprompted review
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Reply from Simpson Travel

Dear Mr Lynn,

Thank you for your kind review. We're delighted to hear that your return visit to Muses Villas in Palekastro lived up to expectations and that everything was well organised throughout your stay. It’s always a pleasure to welcome returning guests, and we truly appreciate your continued trust in Simpson Travel.

We look forward to assisting you with your future travel plans.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Excellent service from initial enquiry…

Excellent service from initial enquiry to actual arrival. Cannot fault their attention to detail.

8 June 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear CMER,

Thank you for your kind words. We're delighted to hear that you were pleased with the level of service from your initial enquiry right through to your arrival. Attention to detail is something we take great pride in, so it’s lovely to know it was appreciated.

We look forward to welcoming you on another Simpson holiday soon!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Simpson Travel- chania villas

Great company very efficient, top end villa and destination. Rep at airport to meet and greet,along with car hire man who took us straight to car. Highly recommend for good old fashioned service delivered in a modern way

2 June 2025
Unprompted review
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Reply from Simpson Travel

Dear Gillian,

Thank you for your kind review. We're so pleased to hear you had a smooth and well-supported experience with Simpson Travel, from arrival at the airport to settling into your villa. It’s lovely to know that our combination of personal service and attention to detail made a positive impression. Your recommendation means a great deal to us.

We look forward to welcoming you back on another Simpson Travel holiday in the near future.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

First time we have used Simpson Travel

First time we have used Simpson Travel, the whole experience was first class, prompt responses to all our pre departure questions and requests. Alison Auton was the excellent and knowledgeable rep at our hotel, the Katouna Suites in Lefkada.
We will definitely book with Simpson Travel again

8 June 2025
Unprompted review
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Reply from Simpson Travel

Dear Stephen,

Thank you for taking the time to share such a lovely review. We're delighted to hear that your first experience with Simpson Travel was such a success and that everything ran smoothly from start to finish.
It's wonderful to know that Alison made such a great impression during your stay at Katouna Suites, she’ll be so pleased to hear your kind words.

We very much look forward to welcoming you back on more Simpson holidays in the future!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Stress free travel with Simpsons

The great thing is that Simpsons take the stress out of holiday travel. They help with the booking process and provide lots of information about arrival and departure; the quality of information about the villa and local services is very good and they are very responsive if there is a problem.

17 May 2025
Unprompted review
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Reply from Simpson Travel

Dear Alison,
Thank you for your lovely review. We're so pleased to hear that you had a smooth and enjoyable experience with us. It’s always rewarding to know that our service helps make holiday planning that bit easier.
We truly appreciate your feedback and look forward to welcoming you on more Simpson holidays in the future.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Forest Lodge in Cephalonia is a treat in a beautiful setting s

Forest Lodge in Cephalonia is a lovely villa set in woodland with a beautiful garden and a lovely swimming pool. It is secluded and very peaceful. The wildlife is wonderful. The location of the villa is perfect for easy access to beaches, good restaurants, shops and everything the island has to offer.You will need to drive and be prepared for narrow streets and lanes because you are off the beaten track Everything was as advertised and we cannot find a single issue with it. Would recommend this holiday to anyone who wants peace and quiet and beauty.

31 May 2025
Unprompted review
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Reply from Simpson Travel

Dear Robert,
Thank you for sharing such a lovely description of Forest Lodge. We’re delighted to hear that the villa’s peaceful setting, beautiful gardens, and convenient location contributed to a memorable holiday.

Your recommendation means a lot, and we hope to assist you with many more tranquil and beautiful Simpson holidays in the future.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Perfect holiday!

Professional, friendly service from start to finish. The accommodation was superb and the setting beautiful. Any queries were answered promptly and there was ample support at the destination, with a wonderful welcome pack. The villa was even better than the description suggested. All amenities were top spec and easy to use. The pool was absolutely gorgeous, as were the surrounding gardens. The villa’s location was ideal, with beaches, shops and markets all easily accessible. We had a magical holiday - thank you Simpson Travel!

8 June 2025
Unprompted review
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Reply from Simpson Travel

Dear Joan,

Thank you for your wonderful feedback. We’re thrilled to hear that every aspect of your holiday, from the professional service to the superb accommodation and beautiful surroundings, exceeded your expectations.

It’s great to know you enjoyed the villa and its location so much, and that our support helped make your holiday truly magical. We look forward to welcoming you back on another Simpson Travel holiday soon.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

No hesitation in recommending this thoroughly reliable company.We have travelled on many occasions…

We have travelled on many occasions with Simpsons for their reliability, accuracy of information about their holiday properties and resorts and quality and efficiency of their staff both on arrival and throughout our stays. All their properties are lovely and equipped to a very high standard. We wouldn't hesitate to recommend them to anyone looking for a quality company.

16 May 2025
Unprompted review
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Reply from Simpson Travel

Dear Lynne,

Thank you for your wonderful comments and for your continued trust in Simpson Travel. We’re delighted to hear that our reliability, detailed information, and attentive team have consistently met your expectations.

It means a lot to us that you would confidently recommend us, and we look forward to helping with your future Simpson holidays.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

A totally friendly and professional tour operator

A totally friendly and professional tour operator providing a complete package with excellent support and all-round value for money. The on-site support staff (Concierge's) are always exceedingly knowledgeable and helpful re the 'local scene' and available 24/7 to offer any additional help.
Always a first-class experience - in this case, the fourth time for us with Simpson Travel.

18 May 2025
Unprompted review
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Reply from Simpson Travel

Dear Mr Cross,

Thank you for your kind words and for choosing Simpson Travel for the fourth time. We’re delighted to know that our team’s support and local knowledge have consistently contributed to a first-class experience for you.

Your continued loyalty means a great deal to us, and we look forward to welcoming you on many more Simpson holidays in the years to come!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Just what we wanted

Excellent, personalised service from Simpson Travel. Had a lovely holiday in a glorious location. Our villa was perfect, just what we wanted. Met at the airport by a Rep who saw us to our taxi. A concierge was available throughout our stay, and our villa was serviced and the pool cleaned during our week’s holiday. We chose a car-free holiday and, as described, we were a 20 minute amble away from the local village, where we found tavernas, shops and the beach. Highly recommend.

18 May 2025
Unprompted review
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Reply from Simpson Travel

Dear CP,

Thank you for sharing your experience. We’re delighted that everything, from the personalised service to the villa and location, met your expectations so well. It’s great to hear you appreciated the airport welcome, ongoing concierge support, and villa maintenance during your stay.

Your recommendation means a lot to us, and we look forward to welcoming you on another Simpson holiday in the near future!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Our 5th visit to Mousses Villas …

Our 5th visit to Mousses Villas Lefkada which says it all. Great accommodation, a fantastic kids Club/and creche, a very relaxed and unflashy vibe and in Zois and Paris, excellent hosts.

1 June 2025
Unprompted review
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Reply from Simpson Travel

Dear Patrick,

Thank you for your continued trust in Simpson Travel and Mousses Villas. It’s wonderful to know the villa and the warm hospitality of Zois and Paris consistently contribute to a memorable stay for you and your family.

We look forward to welcoming you back for many more enjoyable visits.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Easy to book

Easy to book, good communication with staff, very helpful, everything at the hotel just as described.

27 May 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Shelly,

Thank you for your kind words. We’re pleased you found the booking process straightforward and our team helpful. It’s wonderful to know the hotel was just as described.

We look forward to assisting you again in the future.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

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