Halo Holidays Reviews 4,559

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and professional attitude, making the booking process smooth and stress-free. Many people highlight the personalized service and excellent advice received, which contributed to perfectly arranged and enjoyable holidays. Consumers frequently mention the efficiency and ease of booking, with agents going above and beyond to accommodate requests and provide timely updates. The service is often described as incredible, with many reviewers expressing their intention to book future trips with the company due to the outstanding customer service and well-organized travel arrangements.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Holidays

People report positive experiences with holidays. Customers consistently praise the helpful and efficient... See more

Service

Customers had positive experiences with service, consistently praising the helpfulness and efficiency of the... See more

Booking process

Reviewers highlight positive aspects of the booking process. Customers consistently praise the helpfulness... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shaun at Halo flights arranged our trip to Japan initially for April. Unfortunately the Middle East conflict made the trip unviable. Since then he has gone out of his way to reschedule everything for... See more

Rated 5 out of 5 stars

The gentleman that looked after me, Mason was amazing all the way through. Ensured all details were correct and managed all the times for transfers via bullet train and hotel. Everything was well expl... See more

Rated 5 out of 5 stars

Halo Travel & Tours UK Our advisor gave us some really helpful recommendations regarding tours for our trip to Thailand, Cambodia & Vietnam. He also advised on some lovely places to stay all very c... See more

Rated 5 out of 5 stars

We booked our Japan trip with Halo Travel, our rep was Kyra Smith. Kyra arranged everything from Flights private pickup at the Airport,Hotels and Bullet Train tickets and Excursions. Kyra was ver... See more


Company details

  1. Travel Agency

About Halo Holidays

Written by the company

Halo Travels & Tours

Your Award-Winning Travel Partner

Book with Confidence with a British Travel Award Winner

Halo Holidays is a leading travel agency in the United Kingdom, and we're proud to announce that we've been awarded Gold in the British Travel Awards 2024! This prestigious award recognizes our commitment to providing exceptional travel experiences and outstanding customer service. So, whether you're dreaming of a relaxing beach getaway, an exciting city break, or an unforgettable adventure, you can book with confidence knowing you're in expert hands.

Your Holiday, Our Passion

Established in 2018, Halo Holidays specializes in crafting the perfect holidays with amazing deals, from budget-friendly flights and tailor-made travel packages to luxurious business class escapes. We're dedicated to providing you with the best travel experience possible, with a focus on personalized service and unbeatable prices.

Why Choose Halo Holidays?

  • ATOL Protected: Your holiday investment is safe and secure with our ATOL protection.
  • Expert Travel Consultants: Our team of qualified and experienced travel consultants is here for you every step of the way, from planning and booking to providing 24/7 support throughout your trip.
  • Tailor-Made Holidays: We specialize in creating bespoke holiday packages to over 300 destinations worldwide, ensuring your trip perfectly matches your interests and budget.
  • Affordable Travel Options: We offer a range of options to suit all budgets, from cheap flight deals to luxurious travel packages.
  • Personalized Service: We value each and every one of our clients and strive to provide personalized service that exceeds expectations.
  • Your Satisfaction is Our Priority: We're committed to ensuring you have a stress-free and enjoyable holiday, taking care of every detail so you can focus on making memories.

Plan Your Next Adventure with Halo

From stunning beach destinations to bustling city breaks, Halo Holidays has it all. Let us be your trusted travel partner and help you create the holiday of a lifetime. Contact us today and start planning your next adventure!

Last Minute Deals

All Inclusive Holidays

All Destinations

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

It’s been a smooth transaction

It’s been a smooth transaction, even through messenger I was able to booked my flight tickets of my choice. Ella is very helpful and attentive to my preferences, she also have all the patience waiting for my reply at times, but overall it’s been a good experience and I recommend Halo for any travel and holiday needs.

29 April 2026
Rated 5 out of 5 stars

Damian from Halo Travel arranged our…

Damian from Halo Travel arranged our family trip to Japan in a very professional manner, and everything went smoothly as planned. My family truly enjoyed our holiday to the fullest—we had a wonderful opportunity to experience the culture and explore many stunning places and beautiful views. This is my second time using this company, and I will certainly be using it again in the near future.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

I'm beyond thrilled with the service I received from this travel agency! Thanks to Brenda for good and smooth assistance. From start to finish, everything was seamless and stress-free.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Complaint

Hi, I have emailed the customer service and manager and not yet received the acknowledgement for my complaint. We need to recover my out of pocket expenses occured during our recent trip to japan in March / april 2026. Could someone email me back regarding the complaint made. Thanks Radhika

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Halo Flights and their amazing Staff.

We have been booking our Flight tickets with Halo for years now. They are amazing and very accommodating. Especially Ms. Brenda Lopez.... She always make sure that We are happy and comfortable with our bookings. Very professional, friendly and accommodating. Communicates well with us and always lending a helping hand. She handles our bookings so well. Thank you so much Brenda and Halo Flights. Kudos to the team.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Pop’s family trip to Thailand

From top to finish ,Eric have arrange all for us and was smooth like silk.
For that “”KopingKa “”🙏

We do not have enough pages on this to highlight the top experience we had.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

An excellent experience ⭐️ ⭐️ ⭐️⭐️⭐️

Well this review is actually overdue I honestly can’t give Halo enough praise
Well actually it’s a member of the staff called Peter .
My self and my friend decided to do a
Pretty extensive tour of south east Asia
Taking in 4 countries Vietnam 🇻🇳 Malaysia 🇲🇾 Indonesia 🇮🇩 and Thailand 🇹🇭 I think we actually broke poor Peter’s heart at times chopping and changing at the last minute. However Peter was well up to the job and accommodated us without as much as a murmur To complicate matters even further the trip was for 40 days with international and local flight's . Ok so when we finally had agreement and settled . The war starts cancelling a serious amount of flights . Once again Peter came to the rescue and got flights away from the trouble
I could go on to praise Peter all day such was his willingness to work with us
The accommodation was very good most of the time breakfast was a downer on one occasion but overall it’s the trip and Peter we were so so impressed with.
If any body is thinking of doing a complicated Holliday or indeed any Holliday look no further than HALO and if your lucky 🍀 enough to get Peter as your Rep you will have an added bonus
Thanks ever so much to Halo 😇 but more specifically Peter take a bow my man well deserved . We are going again in January and will request Peter and look forward to gaining his expertise once again
Mike x 2

24 April 2026
Unprompted review
Rated 5 out of 5 stars

My friend and I used Damien from Halo…

My friend and I used Damien from Halo flights for our trip to Thailand, Vietnam, Bali and Kuala Lumpur. He organised all of our flights plus transfers and hotels which were all great. We had quite specific plans and he really made a great job of organising it all. I would thoroughly recommend him and will definitely use him again. Thanks Damien

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Damien at Halo Holidays provided an experience

Damien at Halo Holidays provided an exceptional service throughout our experience. He was consistently polite, caring, and highly proactive, ensuring everything was carefully planned from start to finish. His communication was always prompt and clear, and he offered excellent suggestions that really enhanced our holiday. Everything ran smoothly thanks to his careful organisation and attention to detail. Overall, a fantastic experience and outstanding customer service.I will continue to use Halo for all my travel needs, and ask for Damien ! Recommendations to all my friends too ! FANTASTIC

15 April 2026
Unprompted review
Rated 5 out of 5 stars

understanding, extremely helpful and has time for you

From the moment I contacted Halo and have been dealing with Damian Smith it has been fantastic. This is the first time we decided to do a big holiday and travel so far. Damien has been extremely helpful, helping me with all my questions, worries and concerns. Nothing seems to much trouble. Before I decided to go with Halo I wad in contact with another company. Damien won me over much a lovely helpful person. He is an asset to your company. I have already given my daughter is details for the planning of her holiday.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

We booked a flight to the Philippines for my family. Vanessa was my agent. She helped me a lot, answered my questions patiently and took time to find great deals for us.

13 April 2026
Unprompted review

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