SimplyFixIt Reviews 

452
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the fast, efficient, and professional service delivered by the friendly and knowledgeable team. Many people note that repairs for older laptops, phones, and tablets are handled expertly, often saving money compared to purchasing brand new replacements. Buyers of reconditioned devices also share positive feedback regarding data transfers and clear purchase guidance. Some reviewers were not happy with customer service interactions and certain post-repair device settings. A few consumers noted encountering unhelpful staff behavior, difficulties navigating updated software features, and unexpected shop closures. These individuals mentioned feeling frustrated by a lack of acknowledgement and less satisfactory device changes after service.

What people talk about most

Service

Customers expressed great satisfaction with the service, consistently praising the quick turnaround times and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as very helpful, friendly, and... See more

Product

Clients share ambiguous opinions on product offerings, often praising the reasonable costs for refurbished... See more

User experience

Reviewers mention positive feedback about user experience, expressing satisfaction with clear and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received clear advice that a faulty laptop was beyond economic repair. My attention was drawn to the company's website and computers in stock, for sale. I was affirmed in my choice, and my chosen ne... See more

Rated 5 out of 5 stars

really helpful, honest about what I needed (ie not saying I need a whole lot of stuff that I don't need) - proper understanding of Mac (another repair centre said whole new battery - 2 weeks) SimplyFi... See more

Rated 5 out of 5 stars

I needed a new battery for my rather old MacBook Pro. The age was thankfully no problem. The new battery was fitted very promptly for a fair price, and I got it back within two days. The staff were ve... See more

Rated 5 out of 5 stars

Excellent service as always from Simply Fix it , I would rather make the trip up to Brunsfield than trust other operators in this area. My phone was fixed in 20 minutes to remove the end of a lighteni... See more


Company details

  1. Computer Repair Service
  2. Computer Store
  3. Mobile Phone Repair Shop

Information provided by various external sources

We Fix Computers, Apple Macs, iPhones & iPads. Based in Edinburgh and Glasgow. Apple Certified Technicians. Microsoft Certified Technicians. Official Samsung Repair Centres.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

452 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(452)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable Service

I have used SimplyFixit now for several years. The staff are very helpful and have been able to fix my tablet and phone within the expected time scales. I would definitely recommend it.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

iPad Air 4 Repair

I posted my iPad for a repair, which as I have been told is a bit of a pain to do on that particular model.

This was posted on a Thursday, and received back by overnight courier on the following Wednesday in perfect working order.

No drama, no hassle, reasonable price, great workmanship.

No hesitations to recommend.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Very positive review

As always, Simplifixit Bruntsfield did a great job on my computer.I have been relying on them for a number of years to sell me the equipment I need and repair it when necessary. I am very lucky to have come across them and I would recommend them every time.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

getting new computers

My wife and I needed new computers. We received excellent advice about getting an appropriate laptop and desktop plus accessories and had the data transferred from the old ones. After-sales service great too; no problem too small to get sorted. Staff very pleasant and approachable.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Returning customer

Returning customer. We have used simply fix it a few times and have consistently received excellent service. Great advice, communication and work

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service as always from Simply Fix It

Excellent service as always from Simply Fix it , I would rather make the trip up to Brunsfield than trust other operators in this area. My phone was fixed in 20 minutes to remove the end of a lightening cable in the charging port. What I like about this company is that they are very honest up front in saying what might need to happen if they are unable to fix the issue and I really appreciate this aspect.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Very good

Very good, my laptop was fixed very quickly and I received some advice how to prevent the problem again

1 June 2026
Unprompted review
Rated 5 out of 5 stars

These guys are great.

These guys are great. Very helpful and friendly and gave good advice that saved me quite a bit of money. They also managed to fix my laptop in a couple of hours.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Problem sorted

Friendly staff. Spotted possible problem straight away. Problem sorted and laptop serviced. It was ready when expected and is now working well thank you.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Badly broken iPad screen

Didn’t think they’d be able to fix my iPad. There was barely a screen left on it and it isn’t the newest of versions but I’m really pleased with the results!

24 April 2026
Unprompted review

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