Simply Conveyancing Reviews 

5,485
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 424 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making transactions efficient and well-managed. Many people appreciate the excellent communication, with quick response times and clear updates provided at every step, complemented by an easy-to-use online portal. However, some customers reported dissatisfaction due to significant communication issues, including unanswered emails and a lack of timely updates. These reviewers also cited slow service, delays, and a lack of proactiveness, with some experiencing complications or additional costs from basic errors.

What people talk about most

Staff

People report positive experiences with staff, highlighting their knowledge, helpfulness, and... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and care... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the clear and consistent... See more

Response time

Consumers generally express satisfaction with response times, noting that questions are answered immediately... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as seamless, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kate Purrington and the team at Somply Conveyancing have processed the sale of our home with efficiency and care to detail. They have kept us well informed, were readily available by phone and were ve... See more

Rated 5 out of 5 stars

Simply Conveyancing have been excellent in every respect of our buying and selling properties. A very personal service from both Munveer Bagrah and Vicki Patel, as well as their supporting staff. Th... See more

Rated 5 out of 5 stars

My experience has been very good and on the whole someone available to speak to quite quickly and they have had the answers to hand immediately. The online portal works well so that all parties can s... See more

Rated 5 out of 5 stars

An excellent experience from start to finish. Communication was good throughout and very timely. Sheera and her colleagues were helpful at all stages through the year it took to sell the property. The... See more


Company details

  1. Real Estate Attorney
  2. Conveyancer
  3. Law Firm
  4. Lawyer

Information provided by various external sources

Whether buying or selling you will need professional help with the conveyancing – the legal process of moving home. As specialist property lawyers, we will guide you step-by-step through the conveyancing process from start to finish.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.6

All reviews

(5,485)

396 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Good Service from Bethany Summers

I had a very positive experience with Simply Conveyancing, in particular working with Bethany Summers as my property lawyer. As a first time buyer, there were a couple of moments where I felt anxious and worried that things were not moving as quickly as I expected, but in hindsight that was part of the process. Bethany was extremely thorough and did an excellent job of chasing all parties for responses to both her queries and mine. She was always available for calls, very responsive on email, and clearly explained each step. Overall, the service was efficient, reassuring, and of a high standard. I would happily recommend her.

25 April 2026
Rated 1 out of 5 stars

Very poor communication

Using this company at the minute and would not recommend to anyone. Very slow at responding to emails, that’s if they respond. Phone calls never answered and no return calls.
If they do respond to emails they only answer some of the questions and totally ignore other. Online portal doesn’t get updated. Had to keep asking. Finally after 2 weeks they marked they’d received the paperwork they’d had for 2 weeks. Now waiting for an answer to a question that we’ve asked 3 times as we want to get our contracts sent back but we can’t without an answer.

24 April 2026
Unprompted review
Simply Conveyancing logo

Reply from Simply Conveyancing

I am sorry to read your review and that the service you have received has not met our usual high standards.

I will be fully investigating this matter and will contact you once I have done so.

In the meantime, if you would like to contact me directly, my email address is vpresa@simplypropertylawyers.co.uk

Kind regards
Victoria Presa
Legal Director

Rated 1 out of 5 stars

Disappointing and stressful experience

We had a very disappointing experience with Simply Conveyancing, marked by poor communication and a lack of organisation throughout the entire process.

From the outset, our solicitor frequently failed to respond to emails. When we raised this issue, the manager assured us it would be addressed with the case worker. Unfortunately, nothing improved—in fact, communication worsened, and eventually even the manager stopped responding.

The company advertises that you can contact your solicitor directly via a dedicated phone line, but in reality, calls were never answered. This made it extremely difficult to get updates or clarity when needed.

Five months after being appointed, we were suddenly informed that our ID verification had not been completed and needed to be redone. We were also asked—very late in the process—for documentation linking us to the property, which should have been requested much earlier. These delays reflect a serious lack of organisation and attention to detail.

Overall, the experience was frustrating and unnecessarily stressful, especially given that their fees are higher than many other conveyancers. The service did not come close to matching the promises made in their marketing.

We would strongly advise others to avoid this company. Based on our experience, we wouldn’t use their services again—even if they were free.

Update - All the necessary details were provided to Tasneem who just passed them on to the same manager! An email was sent suggesting that we should have a call to discuss the review. No apologies whatsoever!

13 April 2026
Unprompted review
Simply Conveyancing logo

Reply from Simply Conveyancing

I am sorry to read about the poor service you have received, however, we are unable to identify you on our systems.

Please can you email me directly with details of the property address so that I can investigate further for you.

My email address is tsubedar@simplypropertylawyers.co.uk

Kind regards
Tasneem Subedar
Director of Conveyancing

Rated 5 out of 5 stars

So easy to deal with

Everything was made very straightforward. Regular updates from my solicitor and via the portal. Solicitors very friendly and 'human', genuinely care for their clients. Would definitely recommend them

11 April 2026
Rated 5 out of 5 stars

Best experience I have ever had with a…

Best experience I have ever had with a conveyancing company. Everything was carried out quickly and efficiently and kept informed throughout the process. The website is really handy to be able to track progress and upload documents.

14 April 2026
Rated 5 out of 5 stars

Great experience

Very friendly, responsive, efficient service from Daniel Lofthouse and Lauren Ranby. I would recommend anyone to use them, reasonably priced too!

8 April 2026

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