Top quality from start to finish. Kept both my wife and I informed throughout the process. Excellent at communicating through there APP either an update or documentation to be uploaded. But we’re als... See more
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Sylwia Krynska was fantastic, kept us well informed and pulled out all the stops to get the remortgage over the line before our old deal ended. This was tricky as we had added complication with buying... See more
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If your mortgage provider uses Enact to handle your remortgage you're in luck - they are great! My remortgage went smoothly and to schedule and I got immediate, good quality customer service when I... See more
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Remortgage completed today, from the application and offer, Enact Conveyancing gave us access to their portal, it's straight forward to use and tasks are fairly simple, you simply need to follow the... See more
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Company details
About Enact Conveyancing
Written by the company
- 20+ years of conveyancing experience
- Available 8am until 8pm – we work around your lifestyle
- Get real-time updates online to track your sale/purchase
- Join over 2 million people who have completed their transactions with Enact
- Receive a fast, reliable and stress-free conveyancing service
Established in 2000, Enact Conveyancing has been at the forefront of the conveyancing market, working with over 2 million customers since launch. Our focus is on delivering high-quality, efficient, and innovative property and conveyancing services.
Our experienced conveyancers are passionate about the work they do and pride themselves on providing you with an outstanding, personalised service from start to finish.
Moving house can be a stressful and complex process, that is why our conveyancing team is on hand from 8:00 am to 8:00 pm Monday to Friday to help you every step of the way.
We also provide you with access to our market-leading online case tracker, allowing you to view vital information, complete paperwork, and contact your dedicated case handler through secure messaging at a time convenient to you.
Visit our website to find out how we can help you, or to get an instant conveyancing quote. Visit our website Contact us
Contact info
United Kingdom
- 0344 244 2000
- contact.us@enact.co.uk
- www.enact.co.uk
4.6
Excellent
13K reviews
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if you are happy to wait forever for…
if you are happy to wait forever for them to pick up the phone then go ahead!!
17 April 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon Ahmet Ismail, I am extremely sorry to read your comments. Unfortunately, I will not be able to locate your details on our system based on the information provided. I will contact you via Trustpilot for further information so I can escalate this to a senior manager. Kind regards, Abbie
The service was very easy to use on a…
The service was very easy to use on a portal with live chats. Shannon Moore assisted me with this process and I am very pleased with how easy everything’s been. Thank you.
17 April 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning dean., thank you for your excellent feedback! I'm really pleased that you found the service efficient and I'll be sure to pass on your comments to Shannon. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Great experience with Enact Conveyors
Great experience with Enact Conveyors. The team is professional, responsive, and easy to work with. They really understand what the client needs and deliver high-quality solutions on time.
Everything was handled smoothly from start to finish, and the final result exceeded expectations. Their attention to detail and willingness to customize solutions really stand out.
A special thank you to Mathew and Adam, who were excellent to work with and very supportive throughout the entire process.
Highly recommended for anyone looking for reliable conveyor system experts.
16 April 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Betty, thank you for your excellent feedback! I'm really pleased that you found the service efficient and I'll be sure to pass on your comments to Matthew and Adam. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Excellent service from start to…
Excellent service from start to completion, The BTL mortgage was dealt with in a very processional and speedy manner, staff were always very helpful and the system was very easy to use.
1 April 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Rachel, thank you for your excellent feedback! I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Reply from Enact Conveyancing
Good Morning Mr U K Gajawada, thank you for your excellent feedback! I'm really pleased that you found the service efficient and I'll be sure to pass on your comments to Tegan. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Slow and costly
Unfortunately, we have had a really disappointing experience. There is an inconsistent line of communication, with multiple new email chains being sent and at times, they have missed key communications or notes left on the file. oversight and a lack of response. Ultimately, there is a lack of urgency in how they handle their work.
We're incredibly disappointed by their lack of professionalism and accountability Overall, their slow response rate has meant that we are incurring additional financial fees on our remortgaging situation.
16 April 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon GABRIELE, I am extremely sorry to read your comments. Unfortunately, I will not be able to locate your details on our system based on the information provided. I will contact you via Trustpilot for further information so I can escalate this to a senior manager. Kind regards, Abbie
Serious delays, poor communication, and failure to manage a time‑critical remortgage
Enact Conveyancing were instructed by Santander to act on our remortgage, with a clearly stated and time‑critical requested completion date of 1 April 2026. Enact were fully aware that failure to meet this deadline would result in our mortgage reverting to the lender’s standard variable rate, increasing our monthly payments significantly.
Despite this, the handling of the case was wholly unsatisfactory:
We were told that key documentation had been issued at the point of instruction, yet nothing was received.
Replacement documents were only sent after we chased on 18 March, and they did not arrive until 26 March, leaving virtually no margin to meet the completion deadline.
We returned all paperwork immediately by recorded delivery; it was confirmed as received on 30 March.
Multiple chasers on 7 and 10 April were ignored.
We received no proactive update from Enact and only obtained confirmation that documents were being progressed after our mortgage broker intervened on 13 April.
Enact also raised queries regarding a historic Bank of Ireland charge, despite having acted on our previous remortgage some years ago, which raises serious questions about file review quality and why this issue was not identified far earlier in a time‑critical transaction.
I raised concerns directly via Enact’s case tracker for our assigned case manager, yet received no acknowledgment or response at all. The complete absence of engagement left no option but to escalate the matter formally to Enact’s Complaints Team.
As a direct result of these delays, lack of communication, and poor case management, the remortgage did not complete by the requested date. This caused avoidable stress and exposed us to foreseeable and significant financial detriment.
Based on our experience, Enact Conveyancing cannot be relied upon to manage time‑sensitive matters or to communicate effectively. We would not recommend them where deadlines, accountability, or basic responsiveness are important.
16 April 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon Shona Evans, I am extremely sorry to read that you are not happy with the service that you are receiving. I have located your file and escalated this to a senior manager to be reviewed as soon as possible. Kind Regards, Abbie
There whenever you need them
There whenever you need them. Thanks for a smooth straightforward process.
1 April 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Taibia Adnan, thank you for your excellent feedback! I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Enact Conveyancing
I used Enact Conveyancing for my remortgage and was very impressed with the service. Leah Hewitson, who handled my case, worked with great diligence and efficiency to get the work completed. She was incredibly helpful throughout and always available to answer my queries. I would highly recommend her for anyone looking for a smooth process.
13 April 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Zick, thank you for your excellent feedback! I'm really pleased that you found the service efficient and I'll be sure to pass on your comments to Leah. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Reply from Enact Conveyancing
Good Morning Website User, thank you for your excellent feedback! I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Excellent communication and service
Excellent communication and service
15 April 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Thurairajasingam Raveendra, thank you for your excellent feedback! I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Time wasters
This firm took on our house sale and after several weeks and having being sent the deeds decided the job was too complicated for them and lay outside their expertise. So we had to start again and find a new conveyancing firm. Very irritating.,
8 April 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Stuart Taylor, I am extremely sorry to read that you are not happy with the service that you are receiving. I have located your file and escalated this to a senior manager to be reviewed as soon as possible. Kind Regards, Abbie
Enact conveyancing is very helpful for…
Enact conveyancing is very helpful for my remortgage and good wave to help
1 April 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Kalpesh, thank you for your great feedback! I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Decent Online Convenyancing.
Decent Online Convenyancing.
Everything went smoothly - communication could have been a bit more in layperson's terms and a bit clearer/more often but minor grumble.
31 March 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Ed C, thank you for your great feedback! I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Great company
Enact have been very professional and informative with all our needs. The process to complete was very easy and well executed and the online portal makes it very easy to communicate with the company directly, would definitely recommend and use the company again if needed.
15 April 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon Richard Graham, thank you for your excellent feedback! I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
I am so grateful for Enact’s help
I am so grateful for Enact’s help, they were very thorough and so helpful with explaining what information I needed to provide and assisting me with any enquiries that I had. Thank you so much.
17 October 2025
Unprompted review
Reply from Enact Conveyancing
Good Morning Thomas, thank you for your excellent feedback! I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
I had a very positive experience with…
I had a very positive experience with Enact throughout my case. The process was handled professionally and efficiently, and communication was clear at every stage.
Georgia in particular was extremely helpful, responsive, and supportive from start to completion. She kept me informed throughout and made what can sometimes be a stressful process feel much smoother.
Thank you, Georgia, for your excellent service. I really appreciate your help and would not hesitate to recommend Enact to others.
25 February 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning chioma nlemchi, thank you for your excellent feedback! I'm really pleased that you found the service efficient and I'll be sure to pass on your comments to Georgia. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
The service was excellent with clear…
The service was excellent with clear communication throughout the process of remortgaging. The messaging service was very useful so I was able to communicate with the team any time of day and they would respond promptly. I was able to upload documents to the portal at times convenient to me and I felt that my queries were answered fully and swiftly. Thank you Enqct!
27 March 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning c wise, thank you for your excellent feedback! I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Very good conveyancing experience
Very good conveyancing experience. Excellent customer portal system keeping me up to date at all times. Only glitch was the inability to digitally sign the deed
1 April 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Vinh, thank you for your great feedback! I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Great communication all the way through…
Great communication all the way through my mortgage application and always on hand to answer any questions that I had along the way.
14 April 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Michael Mccarthy, thank you for your brilliant feedback! I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
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