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Simmer Eats Reviews 

12,998
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,534 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and fresh meals, highlighting the high quality of ingredients and preparation. Many appreciate the exceptional customer service, noting the helpfulness and responsiveness of the staff. People find the overall user experience very positive, valuing the convenience and ease of use that saves them significant time. However, some customers also noted issues with the delivery service, experiencing problems like meals being left in unsuitable conditions, arriving damaged, or not being delivered as expected. A few other people also felt that some meals were bland, dry, or lacked variety. Additionally, some reviewers were not happy with customer support, citing inflexibility regarding meal changes and difficulty with communication platforms.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the meals for being tasty, filling,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the meals as tasty, fresh, and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising the promptness and reliability... See more

Customer service

Users describe positive interactions with customer service, with many reviewers highlighting friendly and... See more

User experience

Customers had positive experiences with user experience, finding the service easy to use and a significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had an issue with the courier leaving my box in the sun, to which my meals were spoiled. Jeneva from the complaints team was quick with a reply and satisfactory resolution to my complaint. Having s... See more

Company replied

Rated 4 out of 5 stars

Tasty, fresh, delivered on time. No hassle, no waste. Packaging is fully recyclable. Chill compartment in the box keeps the food fresh. When I missed the weekly deadline to order, Simmer did a... See more

Rated 4 out of 5 stars

Great for a cut when you need to watch your calorie intake and track your macros closely. I do think there’s room for improvement when it comes to taste - it’s okay, but nothing special. The chick... See more

Company replied

Rated 4 out of 5 stars

Meals are great and tasty, its excatly what you want quick and easy good food, I still cook 2x main meals aday i use this to just supplement the quick on the move meals i need. And for that its perf... See more


Company details

  1. Meal Delivery

About Simmer Eats

Written by the company

We are Simmy and Jhai, the brothers and co-founders behind Simmer. Our story started small. A kitchen in Hitchin and a hunger for more. Enjoy life and food to the fullest. Enjoyment in every mouthful.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.3

All reviews

(12,998)

7,438 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the choice and everything is so…

Love the choice and everything is so tasty

18 July 2026
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Reply from Simmer Eats

We're so glad you enjoyed the variety and found everything to be so delicious! We appreciate your wonderful feedback. 🧡

Rated 5 out of 5 stars

Simmer eats is truly a life saver!

Simmer eats is truly a life saver!

As I work long hours, I do not get much time to cook / prepare food and since I am heavily into fitness, I needed an alternative solution.

That is where simmer eats came in, truly tasty meals with the ability to meet my macro needs. The convenience and healthiness is what I honestly pay for. I can now put my time into other areas saving me a lot.

Marie from simmer eats has given me a great customer service answering anything I was curious about quickly and making sure I had a great overall experience.

20 July 2026
Unprompted review
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Reply from Simmer Eats

Hi Earl,
Thank you so much for this wonderful review!

Helping people who work hard and take their fitness seriously eat well without sacrificing their time is exactly what Simmer is built for, so hearing this means the world to us!

We'll make sure Marie sees this too, she'll be absolutely thrilled. Going above and beyond to make sure every customer has a great experience is exactly what she does and she deserves every bit of this! 🙌

Thank you for being such a brilliant customer and we can't wait to keep fuelling your fitness journey
Charlie 🧡

Rated 5 out of 5 stars

Lovely food & tastes amazing !

Lovely food & tastes amazing !
I’m loving it & eating healthy for once without going shopping or cooking !

16 July 2026
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Reply from Simmer Eats

Hi Della,
We're so happy you're loving our food and finding it amazing! We love to hear we're helping you eat healthy without the hassle of shopping or cooking.
Charlie🧡

Rated 5 out of 5 stars

So impressed excellent service

This is really an excellent service I can’t believe how delicious all the meals I’ve ordered so far have been, Saves so much time and guess work for calories and protein. I’m looking to lose weight while training and eating right the first week I lost 4lb, It’s great not to have to think about what meals to cook or go shopping. The deliveries come on a Sunday about lunchtime every week without any issues. I highly recommend Simmer Eats ❤️

20 July 2026
Unprompted review
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Reply from Simmer Eats

Hi Lucinda,
Thank you so much for this message!

4lb in your first week is absolutely incredible, you should be so proud! Knowing that Simmer is playing a part in helping you hit your weight loss and training goals is exactly why we do what we do.

We're so glad the meals have been delicious and that the deliveries have been smooth every week. That's what we always aim for!

Thank you so much for recommending us and please keep us posted on your progress, we're rooting for you every step of the way! 🙌🧡

Rated 5 out of 5 stars

The food is always fresh and tastes…

The food is always fresh and tastes nice. I love how many different options there are to choose from. They have some of the best customer service I’ve ever dealt with especially from Marie and always endeavour to make there service better.

20 July 2026
Unprompted review
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Reply from Simmer Eats

Hi Daniel,
We're so happy to hear you enjoy the fresh food and variety of options! We look forward to cooking for you again soon!🧡

Rated 3 out of 5 stars

Convenient

The ease of the whole experience is super enticing and it saves so so much time. To know we are getting our daily allowance is great as well. It would be good to have some recipes which require a different cooking process to allow for different textures and enhanced flavours.

20 July 2026
Unprompted review
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Reply from Simmer Eats

Hi Laura,
Thank you so much for this lovely review, we're really glad Simmer has been saving you so much time and that you're hitting your daily nutrition goals! That's exactly what we're here for. 😊

What a brilliant idea on the cooking suggestions too, offering different methods to enhance texture and flavour is something we'd love to explore. We'll make sure it gets passed on to the right people!

Thank you for being such a great customer and we hope to keep impressing you and push for a 4 star one day 🙌
Charlie🧡

Rated 5 out of 5 stars

Simmereats is a great place to save…money and time!

Simmereats is a great place to save your valuable time whilst enjoying tasty chef prepared meals! I have told a few of my friends how much weight I am losing and they have also signed up seeing my quick results.

One thing I thought when I signed up was, would this be sustainable and would I actually stay subscribed if the meals aren’t tasty? However, I’d like to inform everyone that I have found the meal choice amazingly versatile and really enjoy the selection so I am staying here!

20 July 2026
Unprompted review
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Reply from Simmer Eats

Hi Asim,
Thank you so much for this brilliant review!

The fact that your results have been so visible that your friends have signed up too is honestly the biggest compliment we could receive, thank you!

We love that the variety has kept things exciting enough to stay subscribed, that's exactly what we set out to achieve. There's nothing worse than getting bored of your meals when you're trying to stay on track!

We can't wait to keep delivering for you, and your friends!
Charlie 🧡

Rated 5 out of 5 stars

Every single meal is delicious

Every single meal that I have tried, which is 10 different meals have been absolutely delicious, I look forward to my next meal, my only regret is that when it goes up to full price, I'll be back on supermarket ready meals...what a bummer. Food is great...

20 July 2026
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Reply from Simmer Eats

Hi Clive,
We're so thrilled to hear how much you've enjoyed every single meal you've tried! we love that you look forward to your next meal with us. We appreciate your kind words. 🧡
Charlie

Rated 5 out of 5 stars

My personal experience with Simmer

From start to finish has been a great experience for myself, from signing up to placing orders & receiving my meals, life has 3 orders so far & I plan on continuing when I am back from my holiday.

The meals have been so convenient (which was one of the main factors), their healthy & most importantly they are delicious.

I’d highly recommend them to friends.

Thank you Marie for all your help much appreciated.

Darren

19 July 2026
Unprompted review
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Reply from Simmer Eats

Hi Darren,
This is such a fantastic review, thank you so much! We're absolutely thrilled to hear that your experience, from signing up to enjoying your meals, has been so positive. We can't wait to welcome you back after your holiday!
Charlie 🧡

Rated 5 out of 5 stars

Delicious meals costing less than…

Delicious meals costing less than average fast food meal. No more calculating and cooking. All sorted for you. Regular timely deliveries without any problem.

19 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy our delicious meals and timely deliveries make your life easier and more affordable! We appreciate your wonderful feedback. 🧡

Rated 5 out of 5 stars

Always taste

The food is very taste such a big variety on the menu would highly recommend to give them try them out
Always delivered on time

20 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy you found our food tasty and enjoyed the variety on our menu! We're also glad to hear your delivery was on time. 🧡

Rated 5 out of 5 stars

Tasty nutritious food post ACL Surgery

Tasty nutritious food! Quality always there and so easy.

Used post ACL reconstruction as both was easy, tasty and high in protein.

20 July 2026
Unprompted review
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Reply from Simmer Eats

Hi Louie,
Thank you so much for this lovely review and we hope your recovery is going well! 😊

Knowing that Simmer has been able to take one thing off your plate during such a challenging time really does mean the world to us. High protein, easy to prepare and actually tasty, that's exactly what we want to deliver.

Wishing you a speedy recovery and we'll be here whenever you need us! 🧡

Rated 5 out of 5 stars

The meals are fantastic and Zidane…

The meals are fantastic and Zidane keeps in contact on how things are and if I can suggest how they can improve things at this stage all I can say if you haven’t tried simmer then it’s a must

1 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy to hear you find our meals fantastic! We appreciate your recommendation! 🧡

Rated 5 out of 5 stars

Great service

Great service and easy to use. The meals are delicious and have really helped me save valuable time that would’ve been spent meal prepping. Simmer has also helped me hit my protein everyday enhancing my training and recovery. Very happy customer.

20 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy to hear our service and delicious meals have helped you save valuable time! It's wonderful that our meals support your training and recovery goals by helping you hit your protein targets. 🧡

Rated 5 out of 5 stars

Tasty meals and always arrive on time

Tasty meals and always arrive on time, highly recommend

19 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy to hear you enjoyed our tasty meals and that they always arrive on time! We truly appreciate your high recommendation. 🧡

Rated 5 out of 5 stars

Delicious meals

Delicious meals, and love that they’re all so nutritionally balanced. Definitely felt as though they helped me lose a bit of weight without even really trying! Really easy process and good to be able to skip when needed.

29 June 2026
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Reply from Simmer Eats

We're so happy to hear you're enjoying our delicious and nutritionally balanced meals, and that they've helped you on your weight loss journey! 🧡

Rated 4 out of 5 stars

Food is good quality and really tasty

Food is good quality and really tasty. Good size portions. Ive lost 6 poinds on 2 weeks without really even thinking about it!

20 July 2026
Unprompted review
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Reply from Simmer Eats

We're thrilled to hear you're enjoying the quality and taste of our food, and that the portion sizes are working well for you! It's fantastic to know you've had such a positive experience. 🧡

Rated 5 out of 5 stars

The food is great tasting full of…

The food is great tasting full of flavour, it’s not cheap but I don’t have the time to be cooking every night, also there’s so much to choose from.

18 July 2026
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Reply from Simmer Eats

We're so glad to hear you're enjoying the flavourful meals and the wide variety of choices! We look forward to cooking for you again soon 🧡

Rated 5 out of 5 stars

Simmer Eats is genuinely really good…

Simmer Eats is genuinely really good value for money. I order 6 large meals/week and, even as a larger person, they consistently fill me up. They are also delicious and their customer support is top notch, especially Zidane! Allergens are also clearly labelled on each dish before you order, so it's even better to avoid any allergens. Would highly recommend, and I will be sticking with them for a long time.

9 July 2026
Unprompted review
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Reply from Simmer Eats

Hi Daniel,
Thank you so much for this brilliant review, it has genuinely made our day! 😊

We're so glad the meals are keeping you full and hitting the mark on flavour every week, that's exactly what we're here for! And it's really lovely to hear the allergen labelling has been useful too.

We'll make sure Zidane sees this, yet another well deserved shoutout for him! 🙌

Thank you for being such a wonderful customer and we look forward to cooking for you for a long time to come!
Charlie 🧡

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