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Simmer Eats Reviews 

13,105
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,534 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and fresh meals, highlighting the high quality of ingredients and preparation. Many appreciate the exceptional customer service, noting the helpfulness and responsiveness of the staff. People find the overall user experience very positive, valuing the convenience and ease of use that saves them significant time. However, some customers also noted issues with the delivery service, experiencing problems like meals being left in unsuitable conditions, arriving damaged, or not being delivered as expected. A few other people also felt that some meals were bland, dry, or lacked variety. Additionally, some reviewers were not happy with customer support, citing inflexibility regarding meal changes and difficulty with communication platforms.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the meals for being tasty, filling,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the meals as tasty, fresh, and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising the promptness and reliability... See more

Customer service

Users describe positive interactions with customer service, with many reviewers highlighting friendly and... See more

User experience

Customers had positive experiences with user experience, finding the service easy to use and a significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had an issue with the courier leaving my box in the sun, to which my meals were spoiled. Jeneva from the complaints team was quick with a reply and satisfactory resolution to my complaint. Having s... See more

Company replied

Rated 4 out of 5 stars

Tasty, fresh, delivered on time. No hassle, no waste. Packaging is fully recyclable. Chill compartment in the box keeps the food fresh. When I missed the weekly deadline to order, Simmer did a... See more

Rated 4 out of 5 stars

Great for a cut when you need to watch your calorie intake and track your macros closely. I do think there’s room for improvement when it comes to taste - it’s okay, but nothing special. The chick... See more

Company replied

Rated 4 out of 5 stars

Meals are great and tasty, its excatly what you want quick and easy good food, I still cook 2x main meals aday i use this to just supplement the quick on the move meals i need. And for that its perf... See more


Company details

  1. Meal Delivery

About Simmer Eats

Written by the company

We are Simmy and Jhai, the brothers and co-founders behind Simmer. Our story started small. A kitchen in Hitchin and a hunger for more. Enjoy life and food to the fullest. Enjoyment in every mouthful.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.3

All reviews

(13,105)

7,540 reviews in the last 12 months

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Rated 5 out of 5 stars

The food has been a life saver

The food has been consistently delicious, and the customer service is second to none. I would highly recommend them the weekly ordering process is so easy and convenient, and the quality of the meals is always excellent. A special mention to Samuel, who is always friendly, helpful, and provides outstanding customer service.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Genuinely life changing for me !

Genuinely life changing for me !! Im now getting delicious food, delivered chilled, with zero prep or faff for a good price. Just switching onto these easily heated meals (3 mins in microwave) has got me feeling leaner. Before SimmerEats my diet was erratic. Now thanks to Samuel and the guys at SimmerEats Im feeling much better and it hasn't increased my monthly spending either.
I've recently started training 3/4 times a week, I feel energised from the meals and Im still getting leaner and fitter again. The meals are full of goodness. Plenty of lush veggies as well as the meat protein.
Delivery has been spot on, the boxes are chilled well. One delivery day (sunday) I didn't get home for 3 hours after the delivery but the food was still totally fine.

I was initially concerned about microwaving the meal packaging and releasing plastic toxins into the food as it gets reheated in the microwave.......but that concern has gone, the food comes in its individual portion packaged in a bamboo type material. No plasticy flavour to the food, its still fresh being microwaved in the packaging !!

I've just added the breakfast options to my weekly meal order too. So nearly all my daily food is coming from these guys.

Thanks again Samuel and SimmerEats : )

Robby F.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Tasty nutrition made easy

Great service with meals delivered at the beginning of the week and removing the hassle of food prep. Most of the meals are full of flavour with great nutrition and the selection is easy to navigate with clear pricing. I genuinely look forward to selecting next weeks meals! Highly recommend

24 July 2026
Rated 5 out of 5 stars

Delicious and hassle-free

I have now had two deliveries of a week's worth of food from Simmer and I can honestly say I have enjoyed every meal and relished the freedom it has given me, not to have to think about meal planning and cooking. Thanks to generous introductory offers, the meals have been affordable and very good quality. As a busy single peron who tends to batch-cook, it has meant I have had a very welcome break from cooking during a busy period and while I will not be able to afford to keep using this service routinely, I will certainly make use if it again in busy periods. The range of meals is good and they are well packaged and insulated on arrival, though I have some concerns about the amount of packaging were I to continue with the deliveries and uncertain what to do with the used gel packs. Can I return them?
I have also appreciated the follow-up emails to check that everything has gone smoothly (thank you Samuel) which are friendly and helpful without being overly intrusive or pushy. I have recommended the service to several friends and will definitely be using it again, when I can afford to.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

The food is great

The food is great, tasty and nutritious and filling. Lots of variety too. It’s a win win and customer support from the likes of Samuel make Simmer a big hit for me. Thanks.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Protein intake and nutritious meals while spending zero time at the kitchen

We have been using Simmer for a few weeks now and can already feel a difference. While it is not cheap, having nutritious meals with plenty of protein while having a short lunch break or not having to worry about cooking dinner after work makes it well worth it! I have also noticed that my snacking has decreased as I get enough energy/protein with each Simmer meal.

26 July 2026
Unprompted review
Rated 3 out of 5 stars

Be prepared to be infuriated by this lot

Updated from 1 to 3 stars.
Doesnt take away from the irritating website experience but they did respond quickly and update my address by customer service email.

Just did my first order, the website is so sales orientated they have forgotten the end user.
My delivery address is incorrect but it was impossible to check the delivery address before ordering they stop you from clicking anywhere on the website just constantly taking you back to check out process.

After they took my order I could finally check my details that was incorrect. Even then no option to edit delivery address
They dont even state the delivery address anywhere in the checkout process.

WTF are you lot playing at

26 July 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

Hi Antony,
Thank you for updating your review, I tried to call and have left a message.

We're glad our customer service team could sort out your delivery address quickly, but we're sorry the website experience was so frustrating in the first place, you're right that being unable to check or edit your address before or during checkout isn't good enough, and we understand why that was so irritating.

Thanks for taking the time to flag this in detail, it's really useful feedback, and we'll make sure it's passed on so the checkout process can be improved for other customers too.
Charlie 🧡

Rated 5 out of 5 stars

Lily has been great being in contact

Lily has been great being in contact. The foods are actually decent and healthy, plus it takes like literally 3 mins in a microwave. When you work shifts this is perfect for a quick healthy dinner. Cheers Simmers

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Superb all round

The meals i have had so far, have been delicious, they are so well balanced, feel very healthy and fill me up.
I am slowly working my way through the menu, and i have enjoyed everyone so far .
Lily was kind enough to reach out and make sure everything was ok, regarding my orders
Thye truly seem to care at simmer

25 July 2026
Unprompted review
Rated 1 out of 5 stars

Dishonest - deliberately difficult to stop subscriptions

No issue with the food but the company will try every trick in the book to prevent you from canceling your order and then try and keep charging you. I wish I had never started with them - hours of time wasted.

19 July 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

Hi Edward,
thank you for your patience while we worked through this together on the phone. We're glad we were able to get everything sorted, and we're sorry for the time and frustration it took to get there, that's not the experience we want for our customers.

We've taken your feedback on board regarding the cancellation process and are looking at how we can make this simpler and clearer going forward. Thanks again for your patience, and glad the food itself was a positive for you.
Charlie 🧡

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