Shoppaint Reviews 

228
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers had a great experience with this company. Customers frequently praise the prompt and efficient delivery, noting that orders arrived quickly and were exceptionally well-packaged. Many people also found the products to be exactly as described and of good quality, appreciating the competitive pricing and the straightforward, easy-to-navigate ordering process. However, some customers also noted issues with delayed or undelivered orders. A recurring concern was products arriving damaged or leaking, despite careful packaging. Additionally, a few people mentioned dissatisfaction with specific courier services, citing mishandling or parcels left in inappropriate locations.

What people talk about most

Delivery service

People report positive experiences with delivery service, often highlighting quick delivery times and... See more

Product

Reviewers highlight positive aspects of product, particularly its availability and competitive pricing. Many... See more

Price

Customers consistently note positive experiences with price, often finding products much cheaper than... See more

Order

Customers had ambiguous experiences with order, with many praising the ease of the ordering process, timely... See more

Quality

Reviewers mention ambiguous feedback about quality, with some consumers praising the quality of the product... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really pleased with how quicky the delivery came and packaged well. The only slight issue was one of the tubs of paint arrived damaged so some of the paint leaked into the bag.

Rated 4 out of 5 stars

Good value and prompt delivery. One of five tins was dented, but usable with no spillage.

Rated 5 out of 5 stars

I was very impressed with the speed of delivery for my two tins of masonry paint. They were very well packed against damage. Excellent service.

Rated 5 out of 5 stars

The paint was as described, no complaint there but the delivery service from Evri is poor. Left parcel in rubbish bin on end of drive.



Contact info

4.0

Great

TrustScore 4 out of 5

228 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(228)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Purchasing from Shoppaint has been the…

Purchasing from Shoppaint has been the worst online transaction l have ever had the misfortune to make.
There customer service is non existent.
My small order was split into two deliveries, the first of which when unpackaged was the wrong colour.
L have been battling with them ever since, they don't reply to emails nor have they replaced or refunded me.
This stressful experience is still ongoing.
I would never deal with them again.

25 March 2025
Rated 1 out of 5 stars

Cowboy company

Order was split in 2 boxes. One arrived. One hasn’t. Waited days for a reply to my email and hit with a bunch of waffle from chat gpt without any indication of what’s happened or where my order is. Cowboy company ran by AI amateurs.

1 April 2025
Unprompted review
Rated 1 out of 5 stars

looked like pre-opened / leaking paint can

Bought a can of paint, arrived nicely packed in a box but with cello tape all around the edge of the can, there was leaked paint around the edge and the can looked like pre-opened. sent couple of mails to the company to return the can but no response from them

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered exterior paint on the Thursday, was sent a message to say it was ready for despatch and delivered 48 hours later.
Well packed and delivered quickly.
Would recommend

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Sandtex Somerset pink

I ordered my paint on 20/2, found the site not easy to see when it was coming. Checked trustpilot and started to worry but it arrived within an week and was well packaged. Over £10 cheaper than anywhere else I can’t complain.

20 February 2025
Unprompted review
Rated 1 out of 5 stars

Lost in transit was excuse for non delivery!

The two cans of paint I ordered hadn’t arrived after a week when I enquired where they were they said they were lost in transit . The web site showed free delivery but I was charged! Their other web site showed free post on first order but nothing shown it was only on orders over £75!!

26 February 2025
Rated 5 out of 5 stars

Value for money

We purchased 2 Ronseal Fence Paint Brushes from Shoppaint. We bought 2 because the cost was just a little more than we would have paid for 1 in a leading DIY store. Delivery was speedy and even with the cost of postage and packing they were still better value for money.

23 February 2025

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