Online Paint Shop Reviews 

304
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

An amazing service! Super quality paint, the perfect colour - & it arrives only a day after ordering! I'm just gobsmacked! Online Paint Shop completely over delivered on my expectations & that's so ra... See more

Rated 5 out of 5 stars

Excellent advice on the phone. Paint mixed/made up next morning arrived the next day. excellent service. One small point, the two part aerosol paint I bought says "pot life 1 to 2 hours". Having m... See more

Rated 5 out of 5 stars

Very happy with the paint finish (ordered 4, job done with 2½), even before ordering I emailed to double check the paint I needed for the task was correct and would adhere to primed aluminium. Respond... See more

Rated 2 out of 5 stars

Ordered some specialized "cool grey 2 layer" paint for my bike to touch up some paintwork damage. Double checked it was right colour. Quick delivery but the colour is not a good match, it is visible w... See more

Company details

  1. Paint Store
  2. also in
  3. Decoration and Interior Design Store

Written by the company

Online Paint Shop - The home of next day paint. Buy Aerosols, Wet Paint, Floor Paint, Spray Guns, Paintshop Ancillaries & Consumables. Tel - 01536 454018


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

304 reviews

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4.6

All reviews

(304)

22 reviews in the last 12 months

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Rated 4 out of 5 stars

The paint arrived quickly but the…

The paint arrived quickly

29 July 2026
Online Paint Shop logo

Reply from Online Paint Shop

Hi Darryl,

Thank you for your review. All reviews are appreciated whether they are positive or negative as they help us to improve. We're sorry to hear that the colour didn't meet your expectations.

We can see that you have purchased the Specialized Touch Up Paint in Cast Blue Metallic. Our website does state that the colours shown may not be a true reflection of the colour of the paint and to contact us if you are unsure of the colour you require. Specialized have multiple colours with similar names, so we always recommend contacting us before placing an order.

All of our Specialized colour matches are approved by Specialized, so we are confident that the colour is accurate to the Cast Blue Metallic standard.

We can't see any past correspondence with yourself, regarding the colourway of your bike. Please could you contact us at Sales@onlinepaintshop.co.uk or call us on 01536 454018 so that we can check the colourway of your bike.

Kind regards
The Online Paint Shop

Rated 5 out of 5 stars

Great company

Great company, we have ordered from them many times over the years. They have a fantastic customer service and are quick to help with any issues we have had. We will continue to use them as much as possible. The only thing that could make them better would be faster delivery's

4 August 2025
Rated 4 out of 5 stars

Delivery

Good product that was well packaged but sadly the delivery by their courier was quite badly handled.

5 May 2026
Online Paint Shop logo

Reply from Online Paint Shop

Hi R.Killeen,

Thank you for your review, it is much appreciated. We're glad to hear that you liked our paint.

Please accept our sincerest apologies for any inconvenience that may have been caused by the courier company.

If we can be of any further assistance, please let us know.

Kind regards,
The Online Paint Shop

Rated 2 out of 5 stars

2k aerosol paint, disappointed!

My 2k aerosol order turned up within 3-4 days so a good start. The colour was perfect, great opacity and went on really nice. Been using different spray paints for years so I knew exactly what to do to prep the little metal job. Bought this 2K aerosol because it was a good price, this was the first time I’d used this company. To be honest I was expecting better results from a 2K paint. Normally the drying time would be no more than 20-30 mins and super hard for next coat within the hour. Carried on as normal but found this product marked and scratched a lot easier than other more expensive products I’ve previously used. Even now after weeks of completing the job the paint isn’t as durable as it really should be. Not much more durable than a standard 1K aerosol to be honest. I started to worry a little when I went to just check the paint that was left in the can the next day or so and it could still be used. Normally I would expect it to have thickened and gelled up but this was still sprayable. The clear coats were exactly the same, not the hard durable surface I was expecting. I appreciate isocyanates are very expensive nowadays but I’d rather pay more for a product that’s going to work and be able to be durable and last. Unfortunately in my opinion this isn’t the product, I’ll learn my lesson and pay a bit more for a product that’s definitely going do perform next time and not buy a cheaper product like this. I’m just making a quick edit to say I hope I don’t receive a reply stating that I should of contacted them for support or I may have done something wrong with my preparation before spraying etc. I’ve been reading some of the other reviews and that’s what I expect. I’ve accepted that I got what I paid for which is a cheaper product that’s not done what I wanted. You live and learn…

18 April 2026
Unprompted review
Online Paint Shop logo

Reply from Online Paint Shop

Hi Smith,

Thank you for your review. All reviews are appreciated whether they are positive or negative as they help us to improve. we're sorry to hear that you have experienced issues with our paint.

Please could you return the faulty can(s) to us, so that we can inspect them to see if we can resolve the issues that you are experiencing.

We sell 1000's of 2K aerosols every year with little to no issues. As with most 2K paints, we would expect the paint to be touch dry in 30 mins, Hard dry after 6-8 hours and to be fully cured after 5-7 days at 20 degrees celsius. the issues you describe are certainly not something that we would expect to see with our 2K Spray Paints.

If you have any questions, please don't hesitate to contact us at sales@onlinepaintshop.co.uk or 01536 454018.

Kind regards,
The Online Paint Shop

Rated 5 out of 5 stars

Very happy with the paint finish…

Very happy with the paint finish (ordered 4, job done with 2½), even before ordering I emailed to double check the paint I needed for the task was correct and would adhere to primed aluminium. Responded within an hour with the correct paint type I would need. Will order from there again for another project.

4 March 2026
Rated 1 out of 5 stars

Good and very quick delivery

Good and very quick delivery, excellent

23 December 2025
Online Paint Shop logo

Reply from Online Paint Shop

Hi Paul,

Thank you for your review. It is much appreciated.

We're glad to hear that you had a positive experience and that your order was delivered quickly.

However, we noticed that you have only given us 1 star. If this was unintentional, it would be greatly appreciated if you could amend this. If not, we would love to know how we could have done better.

If you have any questions, please don't hesitate to contact us on 01536 454018 or via email at Sales@onlinepaintshop.co.uk.

Kind regards,
The Online Paint Shop

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