Shoppaint Reviews 216

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers had a great experience with this company. Customers are really happy with the delivery service, often highlighting its speed and efficiency. Many people also praise the products, noting their quality and how well they are packaged. The pricing is frequently mentioned as a significant positive, with consumers finding the products to be great value. However, some people were dissatisfied with the order process, experiencing issues like delayed deliveries or items arriving damaged. A few other people also felt that the customer service was not always helpful when problems arose, particularly concerning damaged goods during transit.

What people talk about most

Delivery service

Customers generally had positive experiences with delivery service, praising quick delivery times,... See more

Product

Consumers generally express satisfaction with the products, often highlighting competitive pricing and the... See more

Price

Reviewers mention positive feedback about price. Customers are consistently pleased with the competitive... See more

Order

Users describe ambiguous interactions with order. Many customers report positive experiences, highlighting... See more

Service

People report positive experiences with the service. Customers consistently praise the excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really pleased with how quicky the delivery came and packaged well. The only slight issue was one of the tubs of paint arrived damaged so some of the paint leaked into the bag.

Rated 4 out of 5 stars

got the impression from ad there was free postage.There wasn't! Quick delivery of what I ordered.

Rated 5 out of 5 stars

Absolutely delighted with my purchase of Dulux paint as the price was so cheap compared to other suppliers and as it was an extra value tin I actually got 1.5L which was even better. Well done shoppai... See more

Rated 5 out of 5 stars

Tin of interior wax came well packed and in perfect condition. It arrived in a few days. If you wish to tweak your process then notification of expected delivery date as well as dispatch would be goo... See more



Contact info

4.2

Great

TrustScore 4 out of 5

216 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Sent out damaged leaking paint and offered 10% refund

Placed three orders with this company , first order arrived fine.
Second and third order were dispatched together - one of the paints was damaged and leaking. Customers service offered a measly 10% refund.
I now see from other trust pilot reviews that sending damaged paint seems to be a very common occurrence for this company.
They state they won’t be beaten on price but I would rather have full tubs of paint rather than have them a couple of quid cheaper and leaking.
Personally I wouldnt take the risk with this company again.

28 April 2026
Unprompted review
Rated 3 out of 5 stars

Obviously a decent company

Obviously a decent company, delivery and ordering was good. However I ordered a personalised mobile phone cover, (photo) which was spot on, HOWEVER you must be aware you cannot use your phone for contactless payments , it just doesn't work, it must be something in the coating.

14 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look