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Shiply Reviews 

73,609
•
TrustScore 5 out of 5

4.8

Shipping Company
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Review summary

Created with AI, based on recent reviews

Looking at 5,458 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and helpful staff who handle fragile items with great care and maintain clear communication throughout the transportation journey. People also love the competitive pricing, reliable delivery service, and the simple, user-friendly platform for easily arranging transport without any hassle. Many users mention that finding quotes and choosing a suitable courier is extremely straightforward. However, some customers also noted issues regarding high platform fees and unexpected extra costs added to their bills. A few people experienced frustrating scheduling delays, unexpected early arrivals, and poor communication from certain independent delivery couriers.

What people talk about most

Service

Consumers find service to be a great experience, praising the prompt and clear communication throughout the... See more

Delivery service

Reviewers express strong satisfaction regarding the delivery service, frequently highlighting punctual... See more

Staff

People report positive experiences with staff, frequently highlighting great communication, punctuality, and... See more

Price

Customers had positive experiences with price, frequently highlighting competitive quotes and exceptional... See more

User experience

Clients share positive opinions on user experience, highlighting that the platform is very easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Asad. He was very polite, professional and kept me updated throughout. He stuck to the times agreed and everything went smoothly with no issues at all. My car was collected and... See more

Rated 5 out of 5 stars

I got a lot of quotes with various prices from lots of companies. I chose one I had used before. They happened to be the lowest and fairest price. One thing I would suggest that you read through the... See more

Rated 5 out of 5 stars

Great trustworthy organised site. Great number offered service. Chose cheapest one. Great communication gave me email to reassure then texted then finally texted before near drop off. Definitely use... See more

Rated 5 out of 5 stars

I used Shipley (first time user) to return a bathroom vanity unit. I found the process easy, I messaged back and forth with the driver to clarify a couple of points which was really helpful. I had a c... See more

Company details

  1. Shipping Company

Written by the company

Get multiple quotes from couriers & transport firms already making similar trips. Free Service, Save Time & Money - Courier Quotes Online.

Contact info

4.8

Excellent

TrustScore 5 out of 5

74K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(73,609)

5,457 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Total reliabilty in all aspects

The excellent co-ordination and clear, rapid communication provided by 'Shiply' is really appreciated, as is their reliable selection of transportation companies. The quotation received was very reasonable and I would be very happy to use this service again in the future.

18 September 2026
Unprompted review
Rated 4 out of 5 stars

Very good set of quotes came in for a…

Very good set of quotes came in for a furniture delivery to me, and overall very happy but it can get confusing when you’re replying to different people all asking different questions about the job. Could do with a bit of streamlining.

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Very Happy

The whole experience was easy stressfree and we got a reasonable price. Very happy

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent website for carrier services

Shiply.com is an excellent website for obtaining prices for delivery of large or heavy items. Basically different delivery carriers bid to collect and deliver your items and the prices vary considerably. I personally went for a one man van who had 100% perfect feedback back and was very pleased with great communication throughout the process.

23 September 2026
Unprompted review

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