Shepley Heating and Plumbing Reviews 

442
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe the staff as professional, knowledgeable, and reliable, highlighting their pleasant and respectful approach. Reviewers frequently highlight their promptness, with jobs often completed quickly and engineers arriving on time as scheduled. People appreciate the thoroughness of their work, often noting how engineers go above and beyond, leaving the work area clean and tidy. Many people consider them their preferred company for heating and plumbing needs, often recommending their services without hesitation. Customers also value their excellent communication, from clear explanations and helpful advice to timely service reminders.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the excellent, friendly, and efficient... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, politeness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shepley Heating & Plumbing are our go to default company. We’ve arranged appointments with them over several years and found them to be nothing short of professional in every aspect of business. We... See more

Rated 5 out of 5 stars

Amazing service as always. I called at lunchtime and the job was finished the same day. They went above and beyond in the investigation to get rid of the pipe entirely rather than capping it under t... See more

Rated 5 out of 5 stars

This is my go to heating company. Professional, prompt, polite and knowledgeable. They go the extra mile to help. Within half an hour of reporting that my boiler had broken down, Derek was on site. Th... See more

Rated 5 out of 5 stars

I can highly recommend them for boiler repairs and new installations. They recently went through a diagnostics program to solve issues with our regular boiler that was over 25 years old. After severa... See more


Company details

  1. Boiler and Heating Service

Written by the company

Shepley Heating and Plumbing, based in Banbury, are a family run heating and plumbing company, who have been trading since 2005. We operate in Banbury and the surrounding villages. Our friendly team of fully qualified heating engineers specialise in Worcester Bosch boilers and can offer extended guarantees of upto 10 years. We are trained by Worcester Bosch, so our knowledge and expertise is always up to date. Our plumbers are NVQ Level 3 qualified in Plumbing and we are Unvented Cylinder qualified.


Contact info

4.9

Excellent

TrustScore 5 out of 5

442 reviews

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4.9

All reviews

(442)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Thoroughly recommend Shepleys …

Excellent service and I like the fact that Shepleys remind me that a service is due on the boiler. Thoroughly recommend them. Always a considerate and trustworthy company. Thanks

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Boiler service

Had our boiler serviced today by Robert. He was thorough, polite and tidied up after he finished. Have used them a few times now and would highly recommend.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Professional, efficient

Simple online booking process, email confirmation and reminder. Turn up when they say they will. Complete the work quickly and cleanup after themselves. Hard to beat.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Oil boiler service

Prompt appointment for a boiler service. Excellent job and engineer happy to talk through updates to the system. Would have no hesitation in recommending! Thank you.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Robert yet again completed our boiler service at a very decent price. What a lovely professional guy.

Would thoroughly recommend this company

15 September 2025
Unprompted review
Rated 5 out of 5 stars

We have had our boiler serviced by…

We have had our boiler serviced by Shepley for many many years now, they are always polite, punctual, and very thorough, we have never had to call them back to correct any work that they have carried out.
We would happily recommend their services to anyone who needs a competent reliable boiler service company, you won't be dissaponted with their services.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Yearly service to our boiler

As ever service to our boiler completed on time and with efficiency and politeness by the engineer who carried it out. Cannot recommend too highly

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Shepley are brilliant

Shepley are brilliant. Great communication as ever, and having fitted my new downstairs loo and sink, I am so very pleased with the result. Shelpley are THE family firm and just brilliant to deal with. Highly recommended.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

First time we have used Shepley Heating…

First time we have used Shepley Heating to do the annual service our oil fired boiler. We were very pleased with the service and would recommend them to anyone wanting to use their services. We look forward to seeing them in 12 months time.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

High standard quick service

Phone answered quickly.
Easy to book a convenient time.
Boiler serviced professionally and area left tidy.
Arrived with the part for the other job and fixed this with ease.
Felt safe with the plumber in the house.
Good advice given.
Will use them again.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Respectful Engineer

Engineer arrived as planned. Respected my property on entry. Quickly diagnosed and resolved central heating issue. Very satisfied with the visit and the Company's service.

13 May 2025
Unprompted review

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