The Global Luxury Closet Limited (Globalluxcloset) Reviews 388

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as immaculate and exactly as described. Many appreciate the excellent service, highlighting the staff's helpfulness, knowledge, and professionalism. The delivery service is frequently noted for its speed and careful packaging, ensuring items arrive beautifully presented. However, some people were dissatisfied with the staff's manners, mentioning instances where they were perceived as quick to anger or pushy. A few other people also felt that if they didn't purchase a bag after an inquiry, they were counted as time-wasters.

What people talk about most

Product

Clients share positive opinions on product, consistently praising the excellent condition and accurate... See more

Staff

Customers consistently note positive experiences with staff, particularly praising Sasha for her exceptional... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent condition of... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff.... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sasha is a fantastic lady who runs this service at amazing costs while simultaneously working as an emergency room doctor; how she finds the energy is beyond me. I have been watching Sasha sell for... See more

Rated 5 out of 5 stars

I’ve just made my first purchase with Sasha at GLC and it definitely will not be my last! She made me feel safe and confident buying from her, shes kind and welcoming as well as remaining professional... See more

Rated 5 out of 5 stars

A very special (big) purchase for my 30th Birthday!! Birkin 25 in Chai GHW perfect condition as described. Seamless and very helpful from start to finish! Provided authentication and fast delivery.... See more

Rated 5 out of 5 stars

What can I say this lady is trustworthy and has the best selection of Chanel and high end designer bags at very reasonable prices! Bag was sensational better than expected if am Honest would not sh... See more


Company details

  1. Fashion Accessories Store
  2. Bag Shop
  3. Handbags Shop
  4. Second Hand Store

Written by the company

UK based online consignment store selling guaranteed authentic high end luxury items including bags, accessories, and shoes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

388 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I had an absolutely exceptional experience with Sasha

I had an absolutely exceptional experience working with Sasha at The Global Luxury Closet. From the very beginning, she stood out—she was the only one who actually responded to my messages when no other purse company would. That alone spoke volumes about her professionalism and dedication.

Sasha went above and beyond to source my dream purse, and she did it incredibly fast. Throughout the process, she kept me fully informed, provided detailed photos, and ensured the bag was properly authenticated. Every step of the way, she followed through exactly as she promised, which made the entire experience feel seamless and trustworthy.

When my purse arrived just a few days later, I was blown away—it exceeded all my expectations and is truly amazing. Sasha made what could have been a stressful search feel effortless and exciting.

She is not only knowledgeable and reliable, but also genuinely warm and friendly, which made working with her such a pleasure. I couldn’t be happier with my experience from start to finish and would highly recommend Sasha to anyone looking for luxury items. She’s truly the best at what she does!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Sasha is a great seller

Sasha is a great seller, very helpful and flexible. All my questions were answered. Lovely bag, excellent condition, fair pricing. Package and shipment very good. Thank you very much!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I’ve just received my fourth purchase…

I’ve just received my fourth purchase from Sasha and it won’t be my last. My latest buy was a vintage Chanel clutch bag. 15yrs old and practically perfect condition. I’ve seen the same, in lesser condition, at 30-40% higher cost on other pre loved seller sites.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

They’re so fast and respond

They’re so fast and respond. Helped me to find out payment solutions, and the shipping was extremely fast from UK to US I got a Chanel classic flap for amazing price and the back is practically brand new comes with original box, dust bag, id cards, super well packaged, and it’s just amazing I love it so much, I will definitely shop again, easy communication and super understanding

14 April 2026
Unprompted review
Rated 5 out of 5 stars

This is my second purchase from The…

This is my second purchase from The Global Luxury Closet with the lovely Sasha, and wow… what can I say? The bag is beyond beautiful. Every single detail is absolutely spot on Sasha takes her time to go over everything with such precision and care. Nothing is ever missed. The quality, the accuracy, the finish… it’s all just perfection.
Even down to the packaging, everything is done with the utmost love and attention to detail. You can truly feel the care that goes into every order. From my Chanel white top handle to this piece chanel mini velvet bag each purchase has been flawless. I will definitely be buying from her again and would love for her to source more bags for me.

She truly is the best in the market luxury, trust, and excellence all in one.

Thank you again, Sasha 🤍

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Was looking for a very specific, hard to find Chanel bag from a 2021 collection in near perfect condition, and found it at Global Lux Closet. I spoke to Sasha, the owner to make the purchase, sent the funds, and then the seller backed out at the last minute!! Sasha was able to find me a replacement of the exact same bag in fantastic condition, have it authenticated and shipped to me within just a few days, all for the same price I paid for the original. This is hands down one of the best pre-loved buying experiences I have ever had. I will most definitely shop here again!

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Always an absolutely amazing experience…

Always an absolutely amazing experience purchasing from Sasha. My bag (Chanel small beige classic) is in pristine condition and is a full set, packaged beautifully and prompt delivery. A very happy customer, cannot wait to receive my next one! 👍

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Best buying experience

Sasha was so friendly and helpful with my first purchase from her, she replys really quickly to messages and the way she wrapped the bag was beyond my expectations. I’ll definitely be buying more from Sasha. Thanks Sasha, I love my little Chanel vanity bag.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Chanel Caramel mini classic flap…thanks to Sasha

Just bought a Chanel mini classic flap from Sasha at The Global Luxury Closet. Sasha is very friendly, honest and helpful. She managed to source a Caramel mini classic flap for me within days. It’s such a sought after bag and so hard to find. Sasha sent me lots of pictures of the bag so that I could really make up my mind. I also received delivery of the bag the very next day after purchase. Would definitely recommend her and will purchase from her again in the future. Thank you Sasha.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

The BESSST place to buy luxury goods!!!

Words cannot explain how phenomenal my experience was with Sasha at Global Luxury Closet! She was SOOOO incredibly helpful, answering all of my questions promptly, and her knowledge on the luxury bag market is absolutely sensational!!! I purchased a store fresh Birkin 25 as well as a medium Chanel flap bag in a very sought after colour. It was a large chunk of money to spend, but I could not possibly be more thrilled with my purchases!!! They came with original store receipts, as well as 2-3 separate authenticity certificates from different experts, because Sasha is sooo meticulous and thorough, that she leaves the customer with ZERO concerns. Bags were shipped the day payment was made with a super reliable courier service. Everything was packed stunningly…literally more beautifully than the boutiques do it!! And she makes it so personal, with lovely handwritten notes included. My Birkin was brand new, but my Chanel was meant to be “pre owned” and it was beyond PERFECT!! Seals on the hardware and not a single sign of use!! Sasha just puts 200% into every single step of this process. She is honest, patient and so very kind! There is sooo much care and love involved in your shopping experience; it is simply mind blowing! I would not only buy from her again, but I would be happy to buy every single luxury item from ONLY her in the future if I could. I have never had a shopping experience like this before. Buy from her without hesitation - it’s the best decision you’ll ever make!! Thank you again, Sasha, for everything you’ve done for me! I’m SOOOO grateful!!!!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

I have made several purchases now from…

I have made several purchases now from Sasha and every one of them has been wonderful. Everything is exactly as described. Sasha is honest and trust worthy and so easy to deal with. I will not buy from any other reseller.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Extremely happy with the quality

Extremely happy with the quality of the bag and service provided by Sasha. I ordered from the US and the bag was shipped quickly and arrived fast and without issues. It was exactly as I had hoped it would be. The bag is amazing and surpassed even the detail pics Sasha sent! Will order again from her without a doubt!

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional business

This is my fourth purchase from Sasha and I cannot continue to recommend her enough.

Right from clear , regular and informative communications ( answering my many questions) to providing me with the most exquisite handbags! Each purchase has been of outstanding quality - exactly as described with shipping etc safe, secure and speedy.

I will continue to use Sasha often and already have my next purchases lined up!

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

I purchased my first Chanel bag through Sasha recently and had such a lovely experience from start to finish. I messaged Sasha with some initial questions and she responded immediately, sending me measurements, answering all my questions, and including additional photos of the bag. After purchase, she shipped the bag promptly and it arrived beautifully packaged! I would highly recommend Global Luxury Closet and will definitely be a repeat customer!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Sasha is very responsive and helpful…

Sasha is very responsive and helpful and always willing to answer questions or share more pics if needed. Bags are always exactly as described and I would always recommend her. I have bought two bags from her ( so far) and it has always been a brilliant interaction. Will definitely be back!

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service, once again

Fantastic experience as always with GLC. I am a repeat customer, buying for a few years now. Excellent service, full and clear description of item, lots of photos and Sasha is very receptive and prompt in answering any queries. Kept me informed throughout on my item and checked in on delivery day too - great service! My particular item was a deal, very fair pricing. Other items I’ve got my eye on are sought-after and can’t find easily elsewhere. I’m delighted with my latest purchase. No hesitation in recommending and I know I’ll be back myself.

30 January 2026
Unprompted review

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