This was our first Shearings trip and we were impressed with the standard of coaches and having alcoholic drinks on board! Marco, our coach driver was attentive with a great sense of humour. However... See more
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First time with Shearings. Taken by taxi to their changeover station in Lymm. Really nice coach, allocated seats. The driver was very obliging and ensured no luggage was left behind, etc. Good hot... See more
Went on our first Shearings holidays to London on the Abba Voyage trip & had an absolutely brilliant time. We've been on lots of coach holidays with other companies but our driver on this trip Chris... See more
Company replied
Hiya Our Driver Derek on Our Coronation Street Experience Tour WAS SO Helpful & Explained Everything & More On Our Trip ! Wonderful Driver ! Shearings Holidays KNOW How To Look After Their Cus... See more
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Company details
About Shearings Holidays
Written by the company
Shearings offers an amazing choice of fully escorted coach holidays to incredible destinations across the UK and Europe. From the moment you step on board, you can sit back, relax and let us take care of everything. With convenient local joining points – over 500 across the UK – plus hand-picked accommodation and exciting excursions included on every tour, we make holidays hassle-free and full of fun from start to finish.
We’ve got something for everyone, with thousands of coach holidays to choose from. Whether you fancy a 3-day Mini-Break or a longer 16-day grand adventure, you’ll find it! Our holidays cover everything from scenic rail journeys and relaxing river cruises to flower and garden tours, festive escapes, luxury Signature breaks and so much more – all designed to suit a wide range of tastes and budgets.
If you prefer to make your own way, we’ve got that covered too! Our range includes over 30 flexible self-drive breaks, featuring comfortable stays in some of the UK’s most beautiful locations.
And when it comes to peace of mind, you’re in safe hands. Every penny you pay is fully protected in a 100% secure Trust Account until after you return, so you can book with complete confidence.
Shearings
Written by the company
- Bag your next holiday for just £1pp deposit!
- For a limited time only, you can secure a hassle-free holiday for just £1pp SUPER-low deposit – miss it and you’ll miss out!
Contact info
Sunway House, Canklow Meadows, S60 2XR, Rotherham, United Kingdom
- 01709 249686
- customer.services@shearings.com
- www.shearings.com
4.2
Great
12K reviews
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This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Online booking.
It wasn’t too bad doing the booking online but still need to ring and confirm a couple of things I am not sure of, hence the deduction of a star. Apart from my own doubts it was a relatively easy process. Received confirmation by email very promptly.
18 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for your 4-star review, Patsy.
We’re pleased to hear that you found the online booking process relatively easy and that your confirmation was received promptly. It’s also helpful to know that you were able to get the additional clarifications you needed by phone, and we appreciate your feedback regarding the importance of confirming details before travel.
We’re glad overall the experience was smooth, and your comments will be shared with our team as part of our ongoing efforts to improve the booking journey.
Thank you again for taking the time to share your feedback.
Warm regards,
Customer Relations (SB)
great service
18 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for taking the time to leave your 5-star review.
We’re delighted to hear that you found our service professional and very helpful. It’s always great to know our team is meeting expectations and providing the support our customers need.
Thank you again for your kind feedback. We look forward to welcoming you on another Leger holiday in the future.
Kind regards,
Customer Relations (SB)
Very helpful
Very helpful, and everything explained before the booking. No pressure at all
15 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you so much for your kind words! We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Excellent from first contact.
From first contact, through organisation and completion of holiday, everything was excellent. This will be the third holiday I have booked in the last couple of years.
15 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for your 5-star review, David.
We’re delighted to hear that everything from your first contact through to the organisation and completion of your holiday with Shearings was excellent. It’s especially pleasing to know that this consistency has encouraged you to book multiple holidays with us over the past couple of years.
We really appreciate your continued loyalty and are glad we’ve been able to help create such positive travel experiences for you.
Thank you again for taking the time to share your feedback, and we look forward to welcoming you on your next holiday.
Warm regards,
Customer Relations (SB)
Our first coach tour
This is the first coach tour we have been on and I had quite a few questions which were answered fully by Sam. The booking experience was very smooth and straightforward and we are looking forward to our holiday next year.
17 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for your 5-star review.
We’re delighted to hear that your first coach tour booking experience went so smoothly and that Sam was able to answer all your questions fully and clearly. It’s great to know you felt well supported throughout the process.
We’re really pleased you’re already looking forward to your holiday next year, and we hope it will be a fantastic experience from start to finish.
Thank you again for taking the time to share your feedback.
Warm regards,
Customer Relations (SB)
This was our first Shearings trip
This was our first Shearings trip and we were impressed with the standard of coaches and having alcoholic drinks on board! Marco, our coach driver was attentive with a great sense of humour. However it did take us 12 hours to get to Rouen which I didn't expect and the hotel was very basic. Having said that breakfast was lovely and was constantly being replenished. The real problem was the
Iift as there was only one and only held 4 people, the button panel in the lift was hanging off which resulted in the lift getting stuck on floors. I would do another trip though as the destinations were great.
8 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for your 4-star review, Sharon.
We’re delighted to hear that your first Shearings trip made a positive impression overall and that you were pleased with the standard of the coaches and onboard service. It’s especially nice to hear your kind comments about Marco — we’re glad his attentiveness and sense of humour helped enhance your journey.
We’re sorry to hear that the long travel time to Rouen was unexpected and that the hotel facilities did not fully meet your expectations. We also regret the issues you experienced with the lift, particularly the condition and reliability concerns you described. This is not the standard we expect, and your comments will be shared with our Product and Operations teams for review.
On a more positive note, we’re pleased that you enjoyed the breakfast and found it well replenished, and that the destinations themselves made the trip worthwhile. We’re especially glad to hear you would consider travelling with us again.
Thank you again for taking the time to share your feedback.
Warm regards,
Customer Relations (SB)
Booking on the phone with Shearings is…
Booking on the phone with Shearings is easy as I don't like Booking online always have a good holiday also with Leger only some of the hotels are a bit naff ( UK and Europe) but 70% are fine but saying that I've used the companies for over 20yrs
17 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for taking the time to leave your 5-star review.
We’re delighted to hear that you found the booking process easy. We always aim to make things as simple and straightforward as possible for our customers.
Thank you again for your feedback. We look forward to welcoming you on your holiday.
Kind regards,
Customer Relations (SB)
Although l have no doubt the holidays…
Although l have no doubt the holidays are very good, do not use their insurance through Asua they will not even give me my deposit back even though my husband had a severe fall prior to our departure and was in too much pain to go. I was not able to cancel within the time limit but a good will gesture of deposit would have been good. Will not use in future only take out a separate policy if your going with them.
11 May 2026
Unprompted review
Reply from Shearings Holidays
Thank you for taking the time to share your feedback, Mrs Dewhirst.
We’re very sorry to hear about the circumstances that prevented your husband from travelling and the disappointment this has caused. We understand how distressing it can be when unexpected health issues affect long-awaited holiday plans, and we appreciate how frustrating the situation must have been for you.
We’re sorry that the outcome regarding your insurance claim and deposit did not meet your expectations. Insurance policies do have specific terms and cancellation time limits, but we appreciate that this will feel particularly upsetting given the situation. Your comments regarding the insurer have been noted and will be shared where appropriate.
Thank you again for taking the time to leave your review, and we’re sorry that your experience did not reflect the level of support you were hoping for.
Warm regards,
Customer Relations (SB)
Reply from Shearings Holidays
Thank you for taking the time to leave your 5-star review.
We’re delighted to hear that you found the booking process easy. We always aim to make things as simple and straightforward as possible for our customers.
Thank you again for your feedback. We look forward to welcoming you on your holiday.
Kind regards,
Customer Relations (SB)
just had a 4 day coach holiday with…
just had a 4 day coach holiday with friends, to Hotel Awe in Scotland, please do not waste you money on this hotel stay eleswhere. For what we paid, which was not cheap, the food, accommodation, staff, it was a horrible experiance, small bland tasteless portions, small dated wall paper peeling rooms, unsupervised clueless waiting on staff, and a lack of managerial skills. Coach journey good, driver Pat, very good, lovely scenery, dire disgusting Hotel, if you have paid a deposit on this Hotel from Lochs & Glens cancel.
8 June 2026
Unprompted review
Reply from Shearings Holidays
hank you for taking the time to share your feedback.
We’re very sorry to hear that your stay at Hotel Awe did not meet expectations and that several aspects of the accommodation, food, and service fell below the standard you were hoping for. We appreciate how disappointing this must have been, particularly on a short break where the hotel experience plays such a central role in the overall enjoyment of the holiday.
We are, however, pleased to hear that you found the coach journey comfortable, enjoyed the scenery, and that Pat provided very good service as your driver. We will be sure to pass on your kind comments to him.
Your concerns regarding the hotel have been noted and will be shared with our Product and Operations teams for further review. Feedback like yours is important in helping us assess and improve the quality of our selected properties.
Thank you again for taking the time to leave your review.
Warm regards,
Customer Relations (SB)
5 star holiday to Northumberland
I rated the recent holiday to Northumberland, 5 star...first and foremost, because of the Tour Guide,David..nothing was too much trouble, he was extremely pleasant (not always easy,on these types of holidays)..his knowledge of the area,was excellent... and his care and consideration, for everyone and everything.and attention to detail ..was there..from start to finish...
ALSO the Hotel ..Leonardo, Newcastle( and all the staff,)was very excellent too..
Making it a very, very, pleasant week in Northumberland ...
8 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for your wonderful 5-star review, Anne.
We’re delighted to hear that you had such a pleasant holiday in Northumberland and that David made such a strong impression as your tour guide. It’s great to know that his knowledge, care, attention to detail, and willingness to go above and beyond helped make your experience so enjoyable from start to finish.
We’re also very pleased that you found the Leonardo Hotel in Newcastle and its staff excellent, contributing to a very comfortable and enjoyable stay.
Thank you again for taking the time to share your feedback. We hope to welcome you on another Shearings holiday in the future.
Warm regards,
Customer Relations (SB)
Reply from Shearings Holidays
Thank you for taking the time to leave your feedback, Anthony.
We’re very sorry to hear that your experience did not meet your expectations. We would like the opportunity to understand what went wrong and see if there is anything we can do to address your concerns.
If you are willing, please contact our Customer Relations team with further details of your booking so we can look into this properly.
Warm regards,
Customer Relations (SB)
Palace of Versailles/Monet Gdns two day…
Palace of Versailles/Monet Gdns two day trip, fantastic and would thoroughly recommend. Hotel was lovely. Neil and Steve are an asset to Red Rose Travel/Shearings, they made the trips fun, were informative and it wouldn't have been the same without them I don't think. This trip is a must!
13 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for your fantastic 5-star review, Justine.
We’re delighted to hear that you had such a wonderful time on your Palace of Versailles and Monet Gardens two-day trip, and that you would thoroughly recommend it. It’s great to know you enjoyed the hotel and found it a comfortable and enjoyable base for your stay.
We’re especially pleased to hear your kind comments about Neil and Steve. It’s lovely to know they helped bring the experience to life with their informative and fun approach — we’ll make sure your feedback is passed on to them, as they’ll really appreciate it.
Thank you again for taking the time to share your experience. We hope to welcome you on another Shearings holiday in the future.
Warm regards,
Customer Relations (SB)
route 500 with Shearings
route 500 with Shearings was our first experience and probably our last. Our first hotel in Newcastle the room was awful as it smelt strongly of sewage, we requested another room; the cold water bath tap did not work in that room. Second hotel in Grantown-on-Spey left a lot to be desired. The bathroom was about 4ft by 3ft with a tiny old fashion shower cubicle and no basin. The basin was in the middle of the bedroom so we had to go backwards and forwards for towels. Hotel in Ullapool was probably the best. As for the hotel in Thurso, I cannot begin to describe it, how a holiday company thought that it would be appropriate to book their customers in this hotel is beyond comprehension. The food was not good and in the end we gave up and found a local restaurant. I cannot eat diary and specified that I only have soya milk when I booked however, at this hotel when I asked for soya milk the reply was they could not find any (there is a Tesco store 5 minutes walk away). I only eat a continental breakfast however, there was nothing there available so no breakfast that day.
Our coach driver was excellent but obviously not a tour guide therefore we had no information at all regarding the places we visited.
What do I think of Shearings' choice of Scottish hotels, I would rather not say but suffice to say that customers expect as good as home or better.
Route 500 was amazing and the lunch at Smoo Cave Hotel was lovely with the staff really attentive.
5 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for taking the time to share your detailed feedback, Sylvaine.
We’re very sorry to hear that several aspects of your Route 500 holiday did not meet your expectations, particularly regarding the standard of accommodation and bathroom facilities in some of the hotels used. We also regret the inconvenience you experienced with room maintenance issues and the difficulties in providing suitable dietary alternatives during your stay. This is clearly not the standard we aim to deliver, and we understand how disappointing this must have been.
We’re pleased to hear that you found your driver excellent, and that you enjoyed the Route 500 itself along with your experience at Smoo Cave Hotel, where the service and meal quality were more positive.
Your comments regarding hotel selection, accessibility of facilities, and communication around dietary requirements have been noted and will be shared with our Product and Operations teams for review. Feedback like yours is extremely valuable in helping us identify where improvements are needed across our touring programme.
Thank you again for taking the time to provide such honest and detailed feedback, and we’re sorry that your first experience with Shearings did not reflect the standards you expected.
Warm regards,
Customer Relations (SB)
4* Andorra drinks included
Andorra is beautiful with stunning scenery. Our hotel The President was very clean, meals were plentiful and great variety ,buffet style. Our double room was actually a triple with fridge and a safe ,but I think you had to pay for a key to the safe. And it also had balcony,it was facing the busy main road but we weren't disturbed by noise. Excursions were amazing with our lovely guide Ava. Two excellent drivers, Jim who drove up the Pyrenees in thick fog and Darryl who calmly navigated a very busy Paris. 7 day holiday with overnight Hotels in Paris. . 2 full days travelling both going and returning. Late arrival at overnight hotels and very early get ups for onward journey.The return hotel (Charles de gaulle airport)was very noisy with guests slamming doors till gone midnight.Returned home shattered,we will never book a holiday with overnight hotels again.
8 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for taking the time to share your 4-star review, Barbara.
We’re delighted to hear that you enjoyed the stunning scenery in Andorra and that The President Hotel provided a clean and comfortable base with plentiful buffet-style meals and good variety. It’s also lovely to know your room was spacious and well equipped, and that the balcony and facilities added to your stay.
We’re especially pleased that you found the excursions amazing and that Ava helped make the experience so enjoyable. Your kind comments about Jim and Darryl are also very much appreciated — particularly in challenging driving conditions such as fog in the Pyrenees and busy traffic through Paris.
However, we’re sorry to hear that the structure of the itinerary, including the number of overnight stops and the early/late travel times, left you feeling exhausted. We also regret that your final night’s accommodation was affected by noise, impacting your rest before travelling home. Your feedback on the overall pacing of the holiday is important and will be shared with our Product team for review.
Thank you again for taking the time to provide such detailed feedback, and we hope you have recovered well after your trip.
Warm regards,
Customer Relations (SB)
Really lovely caring patient person at…
Really lovely caring patient person at the other end of the phone . Took time to research and cater for my needs . Answer 'd all my questions. Made me feel at ease. Looking forward to my hoilday .
15 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you so much for your kind words! We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Easy Booking Online
Great brochure, easy to navigate online, simple booking procedure
15 June 2026
Unprompted review
Reply from Shearings Holidays
Dear Russell Game,
Thank you for taking the time to leave your 5-star review.
We’re delighted to hear that you found our brochure easy to use, our website straightforward to navigate, and the booking process simple and efficient. It’s always great to know that the experience from browsing to booking is smooth for our customers.
Thank you again for your kind feedback. We look forward to welcoming you on a Shearings holiday in the future.
Kind regards,
Customer Relations (SB)
All very straightforward
All very straightforward, and having toured with Shearings before we have every confidence in their great quality service
15 June 2026
Unprompted review
Reply from Shearings Holidays
Dear Fran Jenkins,
Thank you for taking the time to leave your 5-star review.
We’re delighted to hear that you found everything straightforward and that your previous experiences with Shearings have given you confidence in our service. It’s always especially rewarding to know our returning customers continue to enjoy the quality and reliability of our holidays.
Thank you again for your kind feedback. We look forward to welcoming you on another Shearings holiday soon.
Kind regards,
Customer Relations (SB)
The lady I spoke to was very helpful
The lady I spoke to was very helpful , explaining things about the holiday, bit concerned about the pick up as I could not find it, but she said the pick up is where we wanted , def use again
15 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you so much for your kind words! We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Excellent service from staff dealing…
Excellent service from staff dealing with my booking today.
15 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you so much for your kind words! We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
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