This was our first Shearings trip and we were impressed with the standard of coaches and having alcoholic drinks on board! Marco, our coach driver was attentive with a great sense of humour. However... See more
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First time with Shearings. Taken by taxi to their changeover station in Lymm. Really nice coach, allocated seats. The driver was very obliging and ensured no luggage was left behind, etc. Good hot... See more
Went on our first Shearings holidays to London on the Abba Voyage trip & had an absolutely brilliant time. We've been on lots of coach holidays with other companies but our driver on this trip Chris... See more
Company replied
Hiya Our Driver Derek on Our Coronation Street Experience Tour WAS SO Helpful & Explained Everything & More On Our Trip ! Wonderful Driver ! Shearings Holidays KNOW How To Look After Their Cus... See more
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Company details
About Shearings Holidays
Written by the company
Shearings offers an amazing choice of fully escorted coach holidays to incredible destinations across the UK and Europe. From the moment you step on board, you can sit back, relax and let us take care of everything. With convenient local joining points – over 500 across the UK – plus hand-picked accommodation and exciting excursions included on every tour, we make holidays hassle-free and full of fun from start to finish.
We’ve got something for everyone, with thousands of coach holidays to choose from. Whether you fancy a 3-day Mini-Break or a longer 16-day grand adventure, you’ll find it! Our holidays cover everything from scenic rail journeys and relaxing river cruises to flower and garden tours, festive escapes, luxury Signature breaks and so much more – all designed to suit a wide range of tastes and budgets.
If you prefer to make your own way, we’ve got that covered too! Our range includes over 30 flexible self-drive breaks, featuring comfortable stays in some of the UK’s most beautiful locations.
And when it comes to peace of mind, you’re in safe hands. Every penny you pay is fully protected in a 100% secure Trust Account until after you return, so you can book with complete confidence.
Shearings
Written by the company
- Bag your next holiday for just £1pp deposit!
- For a limited time only, you can secure a hassle-free holiday for just £1pp SUPER-low deposit – miss it and you’ll miss out!
Contact info
Sunway House, Canklow Meadows, S60 2XR, Rotherham, United Kingdom
- 01709 249686
- customer.services@shearings.com
- www.shearings.com
4.2
Great
12K reviews
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Replied to 96% of negative reviews
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I rang Sheerings customer services on a…Sunday
I rang Sheerings customer services on a Sunday to see if it was possible to move my holiday dates. I had booked it as a surprise for my partner and it clashed with several family events. The people a Sheerings could not have been more helpful, I rang the wrong department but the young man who answered the phone quickly transferred me to the correct number to deal with my problem. It was all done cheerfully, professionally and made me feel at ease, my problem was No problem to them. When I had finished the call everything was done and dealt with. My new holiday dates and booking reference were given to me and I put down the phone feeling relieved and very impressed with the service. Five star rating very well deserved.
28 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you so much for your kind words! We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Returned yesterday from Stirling
Returned yesterday from Stirling. Ancient Castles of Scotland. I must say that Gavin from Pats Coaches was AMAZING. He was so Professional. So Helpful and Pleasant at All times when a couple of the Travellers were very Trying !!The staff at The Sir Robert Hotel went above and beyond to make sure your holiday was Brilliant. Nothing was too much trouble. I have an Onion Allergy and they went out of their way to make sure I had a meal Every night. So Thank You Gavin for making me feel a bit Special. I hope I can get on one of your Tours again. Take Care 👍👍
22 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for your wonderful 5-star review, Jean.
We're delighted to hear that you had such an enjoyable time on your Ancient Castles of Scotland holiday.
It's fantastic to know that Gavin from Pats Coaches made such a positive impression with his professionalism, helpfulness and friendly approach throughout the tour. We'll be sure to pass on your kind comments, and we're sure he'll be delighted to hear how much you appreciated his efforts.
We're also pleased to hear that the team at the Sir Robert Hotel went above and beyond to ensure you had an enjoyable stay. It's especially encouraging to know they took such great care in accommodating your onion allergy, making sure you had suitable meals each evening.
Thank you for taking the time to share your experience. We hope to welcome you on another Shearings holiday soon—and perhaps with Gavin again!
Warm regards,
Customer Relations (SB)
Just been to Jersey Treasures and…
Just been to Jersey Treasures and Bournemouth Shores.
From 12 June to 19 June 2026 . The Bournemouth East Cliff Hotel in Poole. Well this Hotel is disgusting, dirty carpets, Staines mould on bath taps, the bathroom window was filled with filler, Dust on bedside cabinets.
No food or bar at this hotel, you had to go next door to the Carlton Hotel for Breakfast and Dinner. Toilets down a flight of stairs, not good for people who could not get down the stairs, you had to go back to your room to use the toilet. The swimming pool was green dirty water could not use it, Hotel needs Decorating inside and out or closing down this hotel. Shearings need to use another hotel.
12 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for taking the time to share your feedback, Christopher.
We're very sorry to hear that your stay at the Bournemouth East Cliff Hotel did not meet your expectations.
We regret your comments regarding the cleanliness and condition of your room, as well as the overall upkeep of the hotel. This is certainly not the standard we expect from our hotel partners, and we're sorry that these issues detracted from your holiday.
We're also sorry to learn of your disappointment that meals and bar facilities were located at the neighbouring Carlton Hotel, and that the lack of accessible toilet facilities in the public areas caused inconvenience. We appreciate your comments regarding the swimming pool and the general maintenance of the property, and we will ensure these concerns are shared with both the hotel management and our Product team for review.
Thank you again for bringing these matters to our attention. We value your feedback and are sorry that this experience has left you feeling so disappointed.
Warm regards,
Customer Relations (SB)
The booking process was user friendly
The booking process was user friendly. Sam was professional, friendly and so pleasant. Communicated at a great pace, obviously used to 79 yr olds😉 . If Sam’s approach to welcoming clients to Shearings is an indicator of the company then we’re in for a great holiday.
27 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for taking the time to leave your 5-star review.
We’re delighted to hear that you found the booking process easy. We always aim to make things as simple and straightforward as possible for our customers.
Thank you again for your feedback. We look forward to welcoming you on your holiday.
Kind regards,
Customer Relations (SB)
It's easy to book online I've used this…
It's easy to book online I've used this holiday company twice before enjoyed both holidays and you get looked after very well
27 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for taking the time to leave your 5-star review.
We’re delighted to hear that you found the booking process easy. We always aim to make things as simple and straightforward as possible for our customers.
Thank you again for your feedback. We look forward to welcoming you on your holiday.
Kind regards,
Customer Relations (SB)
Very average at best
The booking was straightforward, coach stated to be a luxury coach, I don't think it was. We went on blenheim palace trip, inc Stratford on Avon and leamington spa, no town maps or any details of places to visit was given. As stratford known you could do your own research but Leamington was not known so you were literally just dropped of to your own devices. Bleinheim didn't need as on doorstep. prior to booking my wife asked if they catered for Gluton free and it was confirmed they could. Presented midway through journey to select from a limited menu; only one choice for gluten free which was not really wanted. I could only choose fish and chips. The meal was the worst I have ever had, the fish looked like it was bought frozen from a supermarket. It was supposed to be Cod i could not tell as it was so thin. We had to choose from a set menu for the following night, no options for my wife although she could have fruit salad again for the next night, she asked the waiter several times about the meals, the waiter did try but they could not accommodate. We went to a nearby retaurant for the next night they had options for gluten free people. Didn't mind the coach, the driver was ok but part of our holidays is having a relaxed good meal. we wont use Shearings again
18 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for taking the time to share your feedback, Keith.
We're sorry to hear that your holiday did not meet your expectations.
While we're pleased that you found the booking process straightforward, we're disappointed to learn that other aspects of your experience fell short. We appreciate your comments regarding the coach, the lack of information provided for the destinations visited, and the overall touring experience.
We're particularly sorry to hear about the difficulties your wife experienced with her gluten-free dietary requirements. We understand how disappointing it must have been to find such limited meal choices after being advised that these could be accommodated. We also regret that the quality of the food did not meet your expectations and that you felt you had to dine elsewhere on one evening.
We recognise that enjoying good food is an important part of any holiday, and we're sorry that this aspect of your trip left you feeling let down. Your comments regarding both the catering arrangements and the provision of destination information will be shared with the relevant teams for review.
Thank you again for bringing your experience to our attention. We're sorry that this has affected your confidence in travelling with us again.
Warm regards,
Customer Relations (SB)
Helpful booking service by phone
Helpful booking service by phone as some hiccups with the booking that came through online completed All correct now thanks
26 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for your 5-star review, Geraldine.
We're pleased to hear that everything was sorted for you and that our team was able to help resolve the hiccups with your online booking. Providing friendly and efficient service is always our aim, so it's great to know everything is now correct.
Thank you for choosing Shearings. We hope you have a wonderful holiday, and we look forward to welcoming you on board soon.
Warm regards,
Customer Relations (SB)
Not up to acceptable standards
We have had a 9 day holiday with shearings to Switzerland.
Booking was easy through agent.
Drivers were fantastic ( Martin & Mike)the tours and scenery were fabulous.
There was an extensive amount of time on coach every day,
No time to relax and enjoy.
The journey in was long but stop at first hotel was great also same coming back hotel was great.
I am afraid the hotel in Flims was not good
48 mostly over 70 years of age passengers.
No walk in showers
No Bar
Breakfast only hot dish was scrambled egg each day. Continental acceptable just.
Packed lunch dry bread cheese dry apple water did up grade to juice and cereal bar after complaint.not acceptable.
Evening meal soup salad acceptable but cold food fish fingers chicken nuggets hot dogs( cold) not acceptable
I am surprised we did not get ill .
Rooms were clean balcony dirty all chairs broken as were chairs out side area.
The amount of time spent on coach without a comfort stop was not acceptable not drivers Fault but Shearings unacceptable timing.
Will not use Shearings again or recommend them to anyone long stay hotel simply not up to standard for price paid.
More likely to be suitable for school children
6 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for taking the time to share your detailed feedback, Lynn.
We're pleased to hear that you found the booking process straightforward and that Martin and Mike helped make your holiday enjoyable. It's also lovely to know you appreciated the beautiful scenery, excursions, and the overnight hotels on your outward and return journeys.
We're very sorry, however, to learn that your stay at the hotel in Flims did not meet your expectations. We appreciate your comments regarding the facilities, meals, packed lunches, and communal areas, and we're disappointed that these aspects detracted from your overall enjoyment of the tour. We also understand your concerns about the amount of time spent on the coach and the intervals between comfort stops.
Your feedback is important to us and has been shared with the relevant teams for review, as we continually work with our hotel partners and tour planners to improve our holidays.
Thank you again for taking the time to let us know about your experience. We're sorry that this holiday did not leave you with the positive impression we always aim to provide.
Warm regards,
Customer Relations (SB)
Bruges & Ghent 12th June 2026
Bruges & Ghent 12th June 2026
Our driver was Steven and he made the trip fantastic
Great customer service skills, helpful, informative, caring, friendly, good sense of humour not to mention good driver.
We had a bad experience on our last ledger trip and didn’t want to do any more trips with the company. Our friends persuaded us to go and we are glad we did, weather was beautiful, the small family run hotel was very clean and great choice at breakfast.
One thing that would’ve made the trip even better would be if Shearing provided a 2nd driver (as per their advertise). On all our previous trips there have always been two drivers, one is then able to provide drinks & snacks etc
Steven was on his own and I feel Shearing should value their good members of staff and not take advantage of their good nature! The whole trip relies on the driver, they can make or break it for you, so stop trying to save money and make sure no driver goes out on their own, God knows what would’ve happened if the driver was to fall ill on the trip??
So overall great trip, made great by Steven our driver. Shearing please live up to your advertising and have 2 drivers please
25 September 2025
Reply from Shearings Holidays
hank you for your wonderful 5-star review, Irene.
We're delighted to hear that you had such an enjoyable trip to Bruges and Ghent, especially after your previous experience had left you feeling hesitant about travelling with us again. It's fantastic to know that Steven's excellent customer service, friendliness, sense of humour and professionalism helped restore your confidence and made such a positive difference to your holiday. We'll be sure to pass your kind comments on to him.
We're also pleased that you enjoyed the beautiful weather and found the family-run hotel to be clean and welcoming, with a great breakfast selection.
Thank you for also sharing your thoughts regarding having a second driver. We appreciate you taking the time to explain your concerns, and we understand why this is important to you. Your comments have been noted and will be shared with the relevant team for consideration as we continually review our holidays and onboard service.
Thank you again for your valuable feedback and for giving Shearings another opportunity. We hope to welcome you on another enjoyable holiday in the future.
Warm regards,
Customer Relations (SB)
We called this morning 25th June to…
We called this morning 25th June to chat about a trip with Shearings.
We were lucky enough to chat with Paul.
Paul talked through the whole of the holiday we were interested in booking.
He talked about every aspect of were we pick up our coach, timings hotel standards were we would stay. The cost, Told us about some of the beautiful places we would be visiting.
He went into very important items such as steps, hills, we are taking a walking stick for my husband so this was great information for us.
We went on to chat about food we like, dietary requirements .
Showers in rooms, times of meals.
I really think he was probably the best person we have ever booked a holiday with.
Believe me we are obsessed with travel.
So a big thank you to Paul for being so patient, & knew all the answers to our questions.
We have booked 6 nights 7 days to Baveria for next April 17th
Very excited thanks Helen & Bob Lowrie
25 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you so much for your kind words! We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
My friend and I went on the Lake Garda…
My friend and I went on the Lake Garda Trip from the 5/6 to 13/6 and had an absolutely fantastic time
Dave and Jesse were great ambassadors for Shearings and looked after us so well, and the hotel was just perfect . The owner and staff were so accommodating and friendly it was a pleasure to stay at Hotel Villa Mulino and would happily go back tomorrow
Food was lovely and plenty of it :) my scales can confirm!
Met strangers on day one and from then onwards were friends and having had a Karaoke night and creating a Shearings Choir ,we are keeping in touch
We have booked to go to Lake Como same dates next year booked yesterday
I cannot fault the service and the assistance from staff at the end of the phone, all polite and very helpful, yet again a credit to Shearings
Thank you for a FAB holiday
5 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for your fantastic 5-star review, Nia.
We're thrilled to hear that you and your friend had such a wonderful holiday at Lake Garda. It's lovely to know that Dave and Jesse took such great care of you throughout the trip and were such fantastic ambassadors for Shearings. We'll be sure to pass on your kind comments to them.
We're also delighted that you enjoyed your stay at Hotel Villa Mulino and that the owner and staff made you feel so welcome. It's great to hear you loved the food too – your comment about the scales certainly made us smile!
One of the best parts of travelling is the friendships that are made along the way, and it's wonderful to hear that your group became so close, even forming a Shearings Choir and keeping in touch after the holiday.
Thank you as well for your kind words about our Customer Service team. We're delighted to hear they were so helpful when booking your next adventure.
Thank you once again for your lovely feedback, and we're delighted you've already booked your Lake Como holiday. We hope you have another fantastic trip with us next year!
Warm regards,
Customer Relations (SB)
We went to paighton with sherings
We went to paighton with sherings, it was worse holiday ever.
The food wasnt edible not cooked over cooked and no selection. Two options isnt a choice when people have allergies and intolerences and dietry reqirements.
Every table sent food back not eaten. It was disgusting. Powered mash, thick hairy skin on new potatoes. Cheap nasty meals and fish.
Rooms dirty, not once was it hoovered or bins emptied. We ran out of loo roll twice milk and coffee everyday.
Sheets same all week and towld same all week.
The whole place was very very very basic.
Manager rude and argued with me over moms allergies. Like he kmew better !!!
I wouldnt recommend any sherings coach trips. As ive heard they are all the same cheap and nasty.
Staff generally ok but coach driver James was amazing.
They dont cater for peoples dietry needs two options amd veggie option isnt enough choice. And i suggest you employee a chef. And let them do men
u not head office delusional personnel.
Overall worst holiday ever and made us.both really ill. Its took two weeks to get over. Annoyed we had to eat out a d spend more money because we where so hungry.
AVOID AVOID AVOID
5 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for taking the time to share your feedback, Kaza.
We're very sorry to read how disappointed you were with your holiday and that it did not meet your expectations. It's particularly concerning to hear your comments regarding the quality of the food, the handling of dietary requirements and allergies, the cleanliness of your room, and the service you received during your stay. This is certainly not the experience we want for our guests, and we understand how frustrating it must have been, especially having to eat elsewhere during your holiday.
We're also sorry to learn that both of you felt unwell following the trip. We take comments such as these very seriously, and your feedback will be shared with the relevant teams and the hotel for investigation and review.
On a more positive note, we're pleased to hear that James made such a good impression, and we'll ensure your kind comments are passed on to him.
Thank you again for bringing your concerns to our attention. We appreciate your honest feedback as it helps us identify where improvements are needed.
Warm regards,
Customer Relations (SB)
Shearings Holidays.
Have experienced happy memories on several shearings holidays over past years and have always recieved good customer care, organised arrangements and had my requests and needs met. I have enjoyed all of my holidays that I have been on, I have seen places on my bucket list that I would not see as I would not drive long distance. Good drivers, comfortable clean coaches so that I can enjoy my holiday without stress. Would recomend.
8 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for your wonderful 5-star review, Judith.
We're delighted to hear that you've enjoyed so many happy memories on your Shearings holidays over the years. It's especially pleasing to know that you've consistently experienced good customer care, well-organised arrangements, and that your requests and needs have always been met.
We're so glad we've been able to help you visit places on your bucket list, allowing you to travel comfortably and without the stress of long-distance driving. It's also lovely to hear your kind comments about our drivers and the comfort and cleanliness of our coaches.
Thank you for your continued loyalty and for recommending Shearings to others. We look forward to welcoming you on many more memorable holidays in the future.
Warm regards,
Customer Relations (SB)
Wrote an complaint email to Shearings…
Wrote an complaint email to Shearings customer services on May 19, 2026 and NO REPLY after its promise within 28 DAYS that is related to the Excursion Trip under "The 7-Day Black Forest" (May 11-17, 2026). PAID EUR43 but NO services except the Driver drove us to Strasbourg and got us the local tram ticket then accompanied there - City Centre at 11 am. Asked the Shearings Driver if he knew where to go around. He said NO and only will come back to meet us at 3 pm! Complaint email message NOT being answered since May 19, 2026 (37 days-June 24, 2026).
The entire trip has BAD experience so I need to let others know.
15 May 2026
Unprompted review
Reply from Shearings Holidays
Thank you for taking the time to share your feedback.
We're very sorry to learn of your disappointment, both with the excursion during your 7-Day Black Forest holiday and with the lack of response to your complaint.
We understand how frustrating it must have been to have paid for an excursion that you felt did not provide the guided experience you were expecting. We're also sorry to hear that, despite contacting our Customer Services team on 19 May 2026, you have not yet received a response. We appreciate how disappointing this must be, particularly when our aim is to respond to correspondence within the timescales we advise.
Your comments regarding the Strasbourg excursion and the delay in handling your complaint are important to us and will be shared with the relevant teams for review.
Thank you again for bringing these matters to our attention. We sincerely regret that your experience has left you feeling so disappointed.
Warm regards,
Customer Relations (SB)
Easy booking by phone
This is our first booking with Shearings the whole experience was very easy Abbie made everything clear and double checked we were happy with our booking. We haven't had a holiday for some time and are looking forward to our holiday with Shearings.
24 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you so much for your kind words! We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
We had to change our holiday…
We had to change our holiday arrangements and were dealt with by a lady called Keeley. She sorted out everything for us in the most efficient way, and the whole process was stress free. Thank you so much.
Dave & Norma Wild.
23 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you so much for your kind words! We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Helpful customer service.
Helpful customer service on both occasions that I contacted Shearings Holidays and I appreciated the kindness of Som and senior colleague David for their understanding and reasoning.
18 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you so much for your kind words! We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Excellent.
Excellent office staff, who know what they are talking about, and are interested in their jobs The manner in which they talk to you is articulate and caring!
23 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you so much for your kind words! We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Booking was so easy and by telephone…the venue was Mamma Mia London
Booking was so easy and by telephone ..helpful considerate and a pleasure talking to them..the short break wascto Mamma Mia in London..the coach was clean and Steve the driver smartly dressed..He made sure we was all organised and kept us upto date with information ge was funny and went out of his way to make sure everyone was happy
20 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for taking the time to leave your 5-star review.
We’re delighted to hear that you found our service professional and very helpful. It’s always great to know our team is meeting expectations and providing the support our customers need.
Thank you again for your kind feedback. We look forward to welcoming you on another Leger holiday in the future.
Kind regards,
Customer Relations (SB)
New to Coach holidays
First time venturing on a coach holiday, so a bit apprehensive!
Decided to speak to Representative rather than book on line.
Their staff member (sorry haven't got his name) was excellent.
Put my mind at rest as answered all my questions fully and was helpful.
23 June 2026
Unprompted review
Reply from Shearings Holidays
Thank you for your lovely 5-star review, Anne.
We're delighted to hear that your first coach holiday experience with Shearings got off to such a positive start. It's wonderful that our representative was able to answer all your questions, put your mind at ease, and provide such helpful and reassuring support when booking.
We're very pleased we could help make your introduction to coach holidays a positive one, and we hope this is the first of many enjoyable trips with us.
Warm regards,
Customer Relations (SB)
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