My mother bought me halo, thinking it would give me a boost as I have lost patches of my hair. Poor quality wire, no instruction on how to fit and secure or even style. You can handle the hair but... See more
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Product didn't arrive and over a month later still having issues trying to get a refund. They suggested I am lying about not receiving the item...""oh well royal mail are usually 100% reliable " they... See more
Company replied
Ordered the product on January 5th. Paid for expedited shipping. Emailed them on January 12th with no response by January 16. Called them and they have not even processed the order due to "lack of av... See more
Company replied
I don't get what all the hype is about. I got my hairpiece today and was super excited until I tried it on. First, the color doesn't match at ALL and second, and most importantly, the hair looks RIDI... See more
Company details
About Secret Extensions®
Information provided by various external sources
Secret Extensions® Double Volume™
NO GLUE, CLIPS OR DAMAGING APPLICATIONS!
The secret is the patented, invisible headband, they slip on and off quickly, blending right in with your own hair. There are so many ways to style your hair with Secret Extensions® Double Volume™.
INFINITE LOOKS WITHOUT THE COMMITMENT!
Easily mix colors to get low lights, highlights and Ombre and more depth.
NO GLUE, CLIPS OR DAMAGING APPLICATIONS!
The secret is the patented, invisible headband, they slip on and off quickly, blending right in with your own hair. There are so many ways to style your hair with Secret Extensions® Double Volume™.
INFINITE LOOKS WITHOUT THE COMMITMENT!
Easily mix colors to get low lights, highlights and Ombre and more depth.
Contact info
1.3
Bad
481 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Was given a free shipping code and was …
Was given a free shipping code and was not able to use it. Tracking couldn’t my address.
I live in the US.
28 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Nina,
We apologize for the inconvenience. Are you based in the US or UK?
Thank you for letting us know you’re in the US. We’ll notify our web team. Here’s a coupon code for your next order: CYNTHIA Valid on website: www.SecretExtensionsPromo.com
xo Secret Extensions
Purchasing Experience
Fast and easy purchasing! I certainly hope the product is as good an experience! Stay tuned...
26 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Karen,
Wonderful! Thank up so much for sharing your experience with us. Can’t wait to hear your feedback.
Follow us on Instagram @secretextensions or Facebook @myhairsecret for ongoing styling tips and offers!
Happy New Year,
Secret Extensions Team 💕
The purchase process was very easy
The purchase process was very easy. I just checked out with my paypal account. Great price.
26 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Lubna,
Yay!! Thank up so much for sharing your experience with us.
Follow us on Instagram @secretextensions or Facebook @myhairsecret for ongoing styling tips and offers!
Happy New Year,
Secret Extensions Team 💕
Great website! Easy to maneuver!
This website was the best I have ever been exposed to. All my questions were answered in the numerous pages of information. I read everything and KNOW I won't be surprised later with strange products arriving in the mail with a big price tag! I'm excited about receiving my secret extensions. I hope I get the opportunity to tell the world how the extensions worked out.
23 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Julia,
Yay!! Thank up so much for sharing your experience with us. It truly warms our hearts!!
Follow us on Instagram @secretextensions or Facebook @myhairsecret for ongoing styling tips and offers!
Happy Holidays,
Secret Extensions Team 💕
I have not received my product yet but …
I have not received my product yet but I am anxious to get the package in the mail. I liked the coupon for free shipping. I am not thrilled with no return shipping should I not like the extensions. I also was not crazy about the technique of pressuring me to upgrade to so many different things.
21 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Cindy,
Thank up so much for sharing your experience with us. We’ll take your great feedback and share it with our team.
Don’t forget to follow us on Instagram @secretextensions or Facebook @myhairsecret for ongoing styling tips!
Happy Holidays,
Secret Extensions Team 💕
It has helped with the thinning of my …
It has helped with the thinning of my hair, and now I have fullness throughout my hair
21 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Nikki,
Yay!! Thank up so much for sharing your testimonial with us. It truly warms our hearts!!
Follow us on Instagram @secretextensions or Facebook @myhairsecret for ongoing styling tips and offers!
Happy Holidays,
Secret Extensions Team 💕
I love this product I am getting it …
I love this product I am getting it because I have two friends that use it and it looks amazing!
18 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Yanina,
Thank up so much for sharing your excitement with us. It truly warms our hearts!!
Follow us on Instagram @secretextensions or Facebook @myhairsecret for ongoing styling tips and offers!
Happy Holidays,
Secret Extensions Team 💕
Haven't received the extensions yet
Haven't received the extensions yet , but super excited to try them
15 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Linda,
Thank up so much for sharing your excitement with us. We can’t wait for you to try them as well!!
Follow us on Instagram @secretextensions or Facebook @myhairsecret for ongoing styling tips and offers!
Happy Holidays,
Secret Extensions Team 💕
Color selection was great
Color selection was great. The website was so easy to order from. Liked that I could pay more postage to receive the package sooner.
14 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Sherry,
Thank up so much for your experience with us!!
Follow us on Instagram @secretextensions or Facebook @myhairsecret for ongoing styling tips and offers!
Happy Holidays,
Secret Extensions Team 💕
Flawless purchase
Flawless purchase.
Site showed videos and examples of hair colors.
I hope the end result is as good as the purchase.
14 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Christine,
Thank up so much for sharing your experience with us! After receiving and trying your Secret Extensions can you update us on your review? 🤗
Follow us on Instagram @secretextensions or Facebook @myhairsecret for ongoing styling tips and offers!
Happy Holidays,
Secret Extensions Team 💕
Reply from Secret Extensions®
Hi Nancy,
Thank up so much for sharing your experience with us.
Follow us on Instagram @secretextensions or Facebook @myhairsecret for ongoing styling tips and offers!
Happy Holidays,
Secret Extensions Team 💕
Streamlined Ordering
The order process was streamlined and easy to use. Loved the how-to videos and the reviews! Further convinced me to purchase! Now, I can't wait to receive my extensions!
11 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Donna,
Thank up so much for sharing your excitement with us. It truly warms our hearts!!
Follow us on Instagram @secretextensions or Facebook @myhairsecret for ongoing styling tips!
Happy Holidays,
Secret Extensions Team 💕
I'm not computer savvy nor with a cell …/ Maria Cummings
I'm not computer savvy nor with a cell phone
But when I went to the secret extensions website it was easy and quick. Looking forward to try the ones I bought and who knows I may get the bangs 😊
8 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Maria,
Thank you for sharing your experience with us.
P.S. Secret Bangs are amazing too!
Happy Holidays,
Secret Extensions Team 💕
Looking forward to a new beautiful …
Looking forward to a new beautiful look!! I want my hair long and thick asap!! Thank you SO MUCH
7 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Amanda,
Thank up so much for sharing your excitement with us. It truly warms our hearts!!
Follow us on Instagram @secretextensions or Facebook @myhairsecret for ongoing styling tips!
Happy Holidays,
Secret Extensions Team 💕
I have purchased these extensions and I …
I have purchased these extensions and I think they are gorgeous, that is why I am placing a second order so I can mix 2 shades. Love them.
6 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Simone,
Thank up so much for sharing your excitement with us. It truly warms our hearts!!
Follow us on Instagram @secretextensions or Facebook @myhairsecret for ongoing styling tips!
Happy Holidays,
Secret Extensions Team 💕
I have ordered the secret extensions …
I have ordered the secret extensions before. Then I did look them up again and I thought yes it is time to buy another hair piece. I was happy to see now the new piece will have more volume. I was also happy to see I will also receive 2 hair ties. Which I think is important because everyone's head sizes are different. Shampoo and conditioner as well. I am so happy for these free gifts. Thank you! I know I will be buying more. Its a great product so enjoy yours as much as I have enjoyed mine.
5 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Barbara,
Thank up so much for sharing your excitement with us. It truly warms our hearts!!
Follow us on Instagram @secretextensions or Facebook @myhairsecret for ongoing styling tips!
P.S. Enjoy your haircare goodies and if you love them we have a super amazing offer: www.SecretN4.com
Happy Holidays,
Secret Extensions Team 💕
It was very easy to order on the site
It was very easy to order on the site. Tried tracking it and it says the same thing...that was the only hiccup.
5 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Lisa,
Thank you for your feedback! We’ll share it with our team to enhance our customer experience.
Follow us on Instagram @secretextensions or Facebook @myhairsecret for ongoing styling tips!
Happy Holidays,
Secret Extensions Team 💕
I had a good experience
I had a good experience, felt the website was simple and easy to order what I wanted without any hassle
4 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Stephanie,
Thank up so much for the feedback. We’re thrilled you had an amazing experience.
Follow us on Instagram @secretextensions or Facebook @myhairsecret for ongoing styling tips!
Happy Holidays,
Secret Extensions Team 💕
I love the bangs but I need a darker …
I love the bangs but I need a darker color
4 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Cindy,
We’re thrilled you love Secret Bangs!! Please stay tuned as we release the darker colors very soon.
Happy Holidays,
Secret Exfensions Team
I am 61 and have extremely fine "barely …
I am 61 and have extremely fine "barely there scarce" hair about 2in past my shoulders. And even though i have to work at it a little bit on the top to hide the band.... keeping in mind that my hair is thinning at my scalp as well, I can still manage this. With all that being said, I absolutely love this product!!! It makes me feel so so alive with confidence when leaving my house! I feel attractive again! No longer self conscious. Now, I do cut off about 5 in. to a suitable length on me, to my preference. But the best part is that so far, no one knows that i am wearing it! They comment that my hair looks healthier and thicker now that I've cut my hair! So over all, I love it!!! Thank you for creating it!
JC
4 December 2017
Unprompted review
Reply from Secret Extensions®
Hi Juanita,
Your story melts our hearts! Thank you so much for sharing. We’d love to gift you one of our signature items Secret Volume (www.SecretVolume.com). Can you please respond with your mailing address and color of choice.
Happy Holidays,
Secret Extensions Team 💕
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