The salesman asked what we were looking for I explained what we required I did say no reclining sofas.He showed us a lovely range of options. As we were deciding I sat on a sofa not realising it wa... See more
Location
Switch location3B Staples Corner Retail Park, Geron Way, NW2 6LW London, Essex,, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a great experience at the staples corner branch. We met Jay, really helpful, polite and understanding. My dad is an older man who needed a comfortable arm chair but one he could get up out of... See more
Mohammed the salesperson was an incredible help to us, when deciding our sofa. It was our first time so shopping and he made sure we made the right decision on space whilst not compromising on the... See more
I am Italian, therefore I choose poltrone sofa, I came home after they assembled my sofa and there was no car at all. I just painted all the walls white and everything is scratched and marked with... See more
Company replied
Company details
About poltronesofà - Staples Corner
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
3B Staples Corner Retail Park, Geron Way, NW2 6LW, London, Essex,, United Kingdom
- 020 8208 4090
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jaquan from scs staples corner made it…
Jaquan from scs staples corner made it very easy and very simple will get him again when i buy fantastic person
17 May 2024
Unprompted review
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Thanks Deepak for the hospitality and…
Thanks Deepak for the hospitality and the proper guidance as we were looking forward to have best carpet plans and sofas for our new house 😀
15 May 2024
Unprompted review
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
No comment but very good n helpful…
No comment but very good n helpful staff n polite staff
3 May 2024
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The staff were very helpful and friendly
10 May 2024
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great service
Lenos was an exceptional help today. Thank you very much. Looking forward to my new carpet!
10 May 2024
Unprompted review
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Jaquan was very supportive and explicit…
Jaquan was very supportive and explicit in every aspect. I wasn’t sure of what I wanted but his help here I am found the sofa I want and I am so pleased with the service and hospitality. Well done Jaquan. Keep it up.
10 May 2024
Unprompted review
The staff were very helpful and gave us…
The staff were very helpful and gave us all the information about what we where looking for and gave us a very good deal now just waiting for our lovely sofas to come
30 April 2024
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great staff who are able to provide…
Great staff who are able to provide great advice on sofas. James was very helpful. We purchased a great sofa
6 May 2024
Unprompted review
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Mohammed was an excellent sales staff…
Mohammed was a very helpful member of staff who helped us a lot while we were choosing our sofas. Very kind and polite person.
5 May 2024
Unprompted review
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service would highly recommend
5 May 2024
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Fantastic customer service from…
Fantastic customer service from Muhammed. Gave us all the information and even offered us coffee and water. Very happy with the purchase and experience.
5 May 2024
Unprompted review
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Staircase carpet
Needed to select carpet for staircase and was not getting great joy about suitability from many stores. However, at ScS, received excellent service from Daniel when choosing carpets. This was especially so when deciding and about underlays.
5 May 2024
Unprompted review
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Amazing service with smile by Mohammed
Amazing service with smile by Mohammed. And very good place to buy sofas and carpets
5 May 2024
Unprompted review
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The guys were fantastic at delivering…
The guys were fantastic at delivering my sofa,they had to get it up very difficult stair case.
Am very pleased with the service
Margaret
Ealing West London
30 April 2024
Unprompted review
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great Delivery Guys!
Delivery drivers, Steve and Nev, went above and beyond and were super lovely. The whole process was quick and very pleasant. They made sure to treat the couch carefully and were very aware of their surroundings when delivering to not damage anything accidentally. Our dog even took a great liking to them! 10/10 would recommend :)
23 April 2024
Unprompted review
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The staff were very helpful in…
The staff were very helpful in explaining about the furniture we purchased in detail once we decided on our choice. Thank you 😊
30 April 2024
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
5 Star Exoerience!
My daughter and I were looking for a quality recliner chair for my new flat and decided to visit the ScS showroom in Staples Corner. Our needs were pretty specific as I have mobility issues and both my daughter and I wanted to keep those in mind while wanting a stylish, good looking recliner. We were helped in this by Antonio, who was really terrific in making us feel that he would help us find the perfect chair for us and he did! We decided on it after viewing a good number of options and were very happy with our choice. All the sales people were extremely helpful and friendly and we felt really looked-after. The price was right too! All in all a great experience...5 Stars!
30 April 2024
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service
Excellent service and good advice from the store manager Ruel at Staples Corner. Steve and Nev delivered our suite they were polite friendly and helpful. They worked well together in bringing in the suite and assembling it. We are happy to recommend them.
30 April 2024
Unprompted review
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Workmanship is excellent,Salesmanship…
Workmanship is excellent,Salesmanship was poor.
30 April 2024
Unprompted review
Reply from poltronesofà - Staples Corner
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.