The salesman asked what we were looking for I explained what we required I did say no reclining sofas.He showed us a lovely range of options. As we were deciding I sat on a sofa not realising it wa... See more
Location
Switch location3B Staples Corner Retail Park, Geron Way, NW2 6LW London, Essex,, GB
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See what reviewers are saying
Had a great experience at the staples corner branch. We met Jay, really helpful, polite and understanding. My dad is an older man who needed a comfortable arm chair but one he could get up out of... See more
Mohammed the salesperson was an incredible help to us, when deciding our sofa. It was our first time so shopping and he made sure we made the right decision on space whilst not compromising on the... See more
I am Italian, therefore I choose poltrone sofa, I came home after they assembled my sofa and there was no car at all. I just painted all the walls white and everything is scratched and marked with... See more
Company replied
Company details
About poltronesofà - Staples Corner
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
3B Staples Corner Retail Park, Geron Way, NW2 6LW, London, Essex,, United Kingdom
- 020 8208 4090
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We have a great experience here and…
We have a great experience here and Daniel is really helpful and he could suggest something suitable for us.

Reply from poltronesofà - Staples Corner

Reply from poltronesofà - Staples Corner
Great delivery service
Great delivery service
Very fast and great service. My new sofas were delivered and set up nice and efficiently

Reply from poltronesofà - Staples Corner
My experience was a great one from…
My experience was a great one from start to finish. Mohammed was very welcoming, attentive and thorough in showing me around the showroom. He listened to my concerns around the type of sofa I did not want and gave good and honest advice. He took the time out and was very patient even though there were other customers he could of attended to. I'm thankful that in the end, I was able to make the right decision. Thanks Mohammed. Keep up the great work and being a great SCS representative.

Reply from poltronesofà - Staples Corner
Fantastic service from Daniel
Fantastic service from Daniel , very helpful and knowledgeable. No rush happy to answer all our questions and showed us all options .

Reply from poltronesofà - Staples Corner
Great delivery service - on schedule
Excellent service - no fuss, great delivery service

Reply from poltronesofà - Staples Corner
Excellent service delivered on time…
Excellent service delivered on time kept me up dated really good quality sofas delivery men Pav and Rich were very friendly and polite would definitely recommend

Reply from poltronesofà - Staples Corner

Reply from poltronesofà - Staples Corner

Reply from poltronesofà - Staples Corner
What can a say..great
What can a say, great service, great sofas and great delivery. A special shout out to Steve and Tom who were friendly and efficient when assembling our order!

Reply from poltronesofà - Staples Corner
Really appreciate Daniel’s help with…
Really appreciate Daniel’s help with choosing the carpet. The customer service excels!
Really helped an indecisive person like me choose and on top get the best value for the carpet!

Reply from poltronesofà - Staples Corner
Friendly and helpful sales consultant
Friendly and helpful sales consultant. Items ordered delivered on due date. I am impressed. Only gripe, couldn't get straight through to the store via phone. Went to customer service who took quite a while to answer. Hung up in the end.

Reply from poltronesofà - Staples Corner

Reply from poltronesofà - Staples Corner

Reply from poltronesofà - Staples Corner
I was very happy with the customer…
I was very happy with the customer service. The gentleman gave good advice on which sofa would be more beneficial for myself. I would highly recommend scs

Reply from poltronesofà - Staples Corner
Ref S0058-7597724
Ref - Antonio,
Excellent customer service and exceeded our expectations.
Approached with a smile & excellent product knowledge.
Thank you for giving us a very good experience and em will be coming back again.

Reply from poltronesofà - Staples Corner
Really good quality service
Really good quality service from Deepak.
Thank you so much!

Reply from poltronesofà - Staples Corner
Antonio Rodrigues was super kind enough…
Antonio Rodrigues was super kind enough to help us with our inquiry at the last minute within the shop closing, he walked us through the many questions we had and answered them thoroughly and in full detail. He was super patient with our Order and even helped us get a few sofas in clearance, he went above and beyond, staying over 2 hours ahead of his shift just to help complete our large orders. Would recommend anyone who wants to purchase furniture for the first time to come visit the store and ask about Antonio, he's kind enough to walk you through the process step by step!

Reply from poltronesofà - Staples Corner
Mohammed was great!
Mohammed was absolutely amazing from start to finish. Amazing service 10/10

Reply from poltronesofà - Staples Corner
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