poltronesofà - Milton Keynes Reviews 

2,379
TrustScore 4.5 out of 5

4.7

Winterhill Retail Park, Cairngorm Gate, MK6 1AZ Milton Keynes, Buckinghamshire,, GB


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Rated 4 out of 5 stars

Salesman was very knowledgeable and explained everything to us. He was friendly and cooperative. Showed us many alternatives to our requirements. Made us feel very welcome. Did serve another customer... See more

Rated 5 out of 5 stars

The overall experience was very good. Staff were courteous and gave us time to decide. DElivery was good. We gave two telephone numbers to ring, mine and my daughters. A week before we informed th... See more

Rated 5 out of 5 stars

Giulia was professional, friendly and polite. She took the time to understand our needs and what we wanted from a sofa. Clearly explained sofa benefits, warranty and after care health check. Sofa deli... See more

Rated 4 out of 5 stars

Buying was a convoluted process. I think three months is too long to wait for a single recliner with footstool - it effectively means, having paid in full, having that money tied up without the benefi... See more

Company replied


Company details

  1. Furniture Store

About poltronesofà - Milton Keynes

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Winterhill Retail Park, Cairngorm Gate, MK6 1AZ, Milton Keynes, Buckinghamshire,, United Kingdom

  • 01908 540010

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,379)

17,754 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Damage on the back the Velcro don’t…

Damage on the back the Velcro don’t meet to see it off

1 June 2026
poltronesofà - Milton Keynes logo

Reply from poltronesofà - Milton Keynes

Ciao Richard,

I hope you are well and thank you for your review.

I am so sorry to see that you have concerns with your furniture.

This has now been logged and a service raised with an appointment booked for a technician to attend on 18/06/26 so that we can look to resolve this for you as soon as possible.

Please accept my apologies for any upset that this may have caused you.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

Patient

Patient, wasn’t too pressured which sofa shopping was prior to this, left to look and wander when needed.

23 May 2026
Rated 5 out of 5 stars

We had the best experience possible…

We had the best experience possible aided by an outstanding salesperson Jeeilee. Her knowledge of the product coupled with her excellent ability to listen to what our requirements were helped us choose the best sofa possible

28 May 2026
Rated 5 out of 5 stars

Very Professional

As soon as I walked through the door, Manjit appeared seamlessly and said hello and talked me through everything at the store to ensure I got the right sofa to fit my space. Considering that my space is really tiny.
Manjit, was very professional, knowledgeable, polite and helpful.
His professionalism helped me to buy a great sofa.
I highly recommend Poltronesofa’. They have great sofa

19 May 2026
Rated 5 out of 5 stars

Very happy customer

Great service from start to finish the delivery drivers were fantastic and so was the sales person in Milton Keynes store who we brought the furniture with.Very happy customer

24 May 2026
Rated 5 out of 5 stars

Excellent service from Martin at the…

Excellent service from Martin at the Milton Keynes Poltronesofà store. He was knowledgeable, patient, and genuinely helpful throughout the whole process. He took the time to explain all the options clearly without any pressure, making it easy to choose the right sofa for our home. A very professional and friendly experience from start to finish. Highly recommended!

16 May 2026
Rated 5 out of 5 stars

Purchased the most comfortable sofa

Purchased the most comfortable sofa, chair and tech chair from SCS in January this year 2026, had to wait until last week to get it but so worth the wait, the quality is second to none
We browsed in all the major furniture stores and this set really stood out for its added extras but the quality stood out, I have to say the minute we sat on it we knew it was for us.
David was amazing going through everything with us with no pushy sale tactics, just informative and very helpful.
When we had our delivery date we were kept updated with live updates and even received a call when they were 30 minutes away, when they arrived they asked exactly where we would like it all to be placed, exceptional care was taken to put everything together and all packaging taken away.
I can’t rate Poltronesofa SCS highly enough, fantastic

15 May 2026
Rated 4 out of 5 stars

I did know what I wanted but the young…

I did know what I wanted but the young lady that served us was very helpful and having tried the chair again found it very comfortable but unfortunately they had not got the rise and recliner in store for me to try. I ordered the chair and was told it may be a little firmer so I’m hoping this is the case.

16 May 2026

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