Scenicinsurance Reviews 

1,296
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 253 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the extremely polite and knowledgeable staff for providing helpful advice, answering questions patiently, and securing very competitive motorhome insurance prices across the board. People also appreciate the wonderfully smooth online booking process, clear paperwork, and efficient service overall from start to finish. However, some customers also noted that policy prices or administrative fees occasionally increased unexpectedly after a relatively short period of time. A few reviewers additionally mentioned minor communication hiccups, such as occasional difficulties getting through on the phone lines quickly or feeling slightly rushed during telephone conversations.

What people talk about most

Price

Reviewers mention positive feedback about price, highlighting competitive rates and significant savings... See more

Staff

Clients share positive opinions on staff, frequently describing representatives as courteous, professional,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy, efficient, and... See more

Service

Reviewers highlight positive aspects of service, describing staff as pleasant, patient, professional, and... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and patient staff members.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very polite and helpful staff who are also UK based. When you phone there’s not much of a delay before a real person answers. Reinsured my motorhome with them after trying CAMC for two years. Unfortun... See more

Company replied

Rated 5 out of 5 stars

Quick and easy to get a quote and commit to a policy. Online documentation sent quickly and available without portals and special codes. Good solid service so far. I hope I never have to claim but if... See more

Company replied

Rated 5 out of 5 stars

Having contacted Scenic by telephone I was most pleased with the very helpful staff member who answered my query. I was not pressurised into obtaining a quote for my Motorhome and was advised that I... See more

Company replied

Rated 5 out of 5 stars

Great price and cover throughout UK and Europe, AA breakdown as part of policy . Easy online experience . Had to contact by phone as my mistake on policy needed corrected , couldn’t have been more... See more

Company replied


Company details

  1. Money & Insurance

Scenic insurance

Written by the company

Motorhome and Camper Van Insurance Specialists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4-star
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1-star

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4.7

All reviews

(1,296)

224 reviews in the last 12 months

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Rated 5 out of 5 stars

Phone answered quickly polite person

Phone answered quickly polite person

28 January 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your feedback. We're delighted to hear that your call was answered quickly and that you found our team polite and helpful. If there is anything else we can assist you with regarding your policy or any other queries, please don't hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Face to face

I don't like online searching, I'd rather talk to someone and ask all the questions I need answering.

27 January 2026
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Reply from Scenicinsurance

Thank you for letting us know your preference. I completely understand that speaking directly to someone can make things much easier when you have questions.

Please feel free to reach out our team who will be happy to assist.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Great to deal with and competitive

Great to deal with and competitive

28 January 2026
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Reply from Scenicinsurance

Thank you very much for your kind words. We’re delighted to hear you found us great to deal with and competitive. If you need any further assistance with your Scenic insurance or have any questions, please don’t hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 4 out of 5 stars

Had to call after purchase as their…

Had to call after purchase as their were anomalies in paperwork, promised a call back still waiting

27 January 2026
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Reply from Scenicinsurance

Thank you for reaching out and bringing this to our attention. I sincerely apologise for the delay in our callback regarding the anomalies in your paperwork. We understand how important this is and are committed to resolving the issue as quickly as possible.

I have flagged your case with our team and will ensure someone contacts you promptly to clarify and address any concerns.

Kind regards,

Chris @ Scenic

Rated 4 out of 5 stars

Someone friendly to talk to,gives good…

Someone friendly to talk to,gives good explanation of what you are getting,and makes you feel secure with the insurance you are supplying,many thanks.

22 January 2026
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Reply from Scenicinsurance

Thank you so much for your kind words and positive feedback! We're delighted to hear that you found our service friendly and helpful, and that you feel secure with the insurance we've provided. Your satisfaction is very important to us.

If you ever have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Kristy-Ann @ Scenic Insurance

Rated 5 out of 5 stars

I spoke to at scenic… I cannot remember the person I spoke to his name sadly

The person I spoke to at scenic insurance was informative and very helpful. I left my previous insurer because I was unhappy that they charged me £30 to change my address. However the person at scenic insurance said they must tell me that they also have a charge for change of address Which I am happy to do as I am already formed

29 January 2026
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Reply from Scenicinsurance

Thank you for your feedback regarding your recent experience with us. I’m glad to hear that the person you spoke to was informative and helpful. It’s great that they were transparent about our change of address charge, which helps in making an informed decision.

If you have any further questions or need assistance, please don’t hesitate to reach out.

Kind regards,

Kristy-Ann @ Scenic Insurance

Rated 5 out of 5 stars

I recently bought campervan insurance…

I recently bought campervan insurance from Scenic. Onviously insurance is a product that you dont actually want to use but the buying experience was excellent. The cover also appears excellent with more personal posessions cover than most other camper policies.

27 January 2026
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Reply from Scenicinsurance

Thank you for taking the time to share your positive experience with Scenic campervan insurance.

We're delighted to hear that the buying process was smooth and that you found the coverage, especially the personal possessions protection, to be comprehensive.

We strive to ensure our customers feel confident and well-covered, even though, as you mentioned, insurance is something you hope not to need. If you have any questions or need assistance with your policy in the future, please don't hesitate to reach out.

Thank you again for your kind feedback.

Kind regards

Chelsea @ Scenic Insurance

Rated 5 out of 5 stars

Very fast and competitive

Very fast and competitive

27 January 2026
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Reply from Scenicinsurance

Thank you for your kind words and positive feedback. We're delighted to hear that you found our service fast and competitive. At Scenic, we strive to provide the best experience for our customers, and your satisfaction is our greatest reward.

If you need any further assistance or have any questions, please don't hesitate to get in touch.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Very easy process from start to finish

Very easy process from start to finish, great value and easy online form, especially for someone who isn't Internet savvy.

22 January 2026
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Reply from Scenicinsurance

Thank you for your kind feedback. We're delighted to hear that you found the process easy and the online form user-friendly, even if you're not very internet savvy. At Scenic, we always strive to make things as straightforward as possible for our customers.

If you need any further assistance or have any questions, please don't hesitate to get in touch.

Kind regards,

Michelle @ Scenic Insurance

Rated 5 out of 5 stars

Ease of telephone contact.

Ease of telephone contact.
Polite and helpful staff....patient too.
Competetive rates.
Documents arrived as promised.

14 January 2026
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Reply from Scenicinsurance

Thank you so much for taking the time to share your positive experience with us. We're delighted to hear that you found our telephone contact easy, our staff polite and helpful, and that you received your documents as promised. Your feedback about our competitive rates is also greatly appreciated.

If you need any further assistance, please don't hesitate to get in touch.

Kind regards,

Kristy-Ann @ Scenic Insurance

Rated 5 out of 5 stars

Very quick and efficient

Very quick and efficient. Asked loads of questions to get my cover right to suit me. The price was very competitive and I was pleased to be able to go ahead.

13 January 2026
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Reply from Scenicinsurance

Thank you so much for your kind words and positive feedback!

We're delighted to hear that you found the process quick and efficient, and that the cover suits your needs. Providing competitive prices and excellent service is very important to us, and we're pleased you felt confident to proceed.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Kind regards,

Hayley @Scenic Insurance

Rated 5 out of 5 stars

They were very helpful as I got my…

They were very helpful as I got my dates wrong so they had to undo everything and redo

15 January 2026
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Reply from Scenicinsurance

Thank you for your kind words.

I’m glad we could assist you in correcting your dates and getting everything sorted for you.

If you need any further help or have any questions, please don’t hesitate to reach out.

Kind regards,

Hayley @Scenic Insurance

Rated 5 out of 5 stars

Used Scenic for several years

Used Scenic for several years. Easy communication and good fair price. Not had to claim, and hopefully never will, but I have confidence.

14 January 2026
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Reply from Scenicinsurance

Thank you so much for your kind words and for being a valued Scenic customer over the years. We're delighted to hear that you find our communication easy and our pricing fair. It’s always our goal to provide you with service you can trust and rely on.

While we hope you never need to make a claim, please rest assured that we’ll be here to support you whenever you do. If there’s anything you need or any questions you have, don’t hesitate to reach out.

Thanks again for your continued confidence in us.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Straightforward renewal process

Straightforward renewal process. Competitive price. Very prompt and helpful claim process.

9 January 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for taking the time to share your positive experience with Scenic. We're delighted to hear that you found the renewal process straightforward, our pricing competitive, and the claims process prompt and helpful.

Your feedback is very valuable to us and motivates our team to continue providing excellent service.

If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you very much for your kind words and positive feedback. We're delighted to hear that you found our price good and our service excellent. At Scenic, we always strive to provide the best experience for our customers.

If you need any further assistance with your insurance or have any questions, please don't hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Excellent!!

9 January 2026
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Reply from Scenicinsurance

Thank you for your kind words! We're delighted to hear that you had an excellent experience with us. If there's anything else you need or any questions you have, please don't hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Hassel free

24 December 2025
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Reply from Scenicinsurance


Hi Mrs. Harvey,

Thanks so much for your feedback on Trustpilot. We're really happy to hear that your experience with Scenic was hassle-free. Making things easy for our customers is what we aim for!

If you ever need any help or have questions, just give us a shout

Kind regards

Philippa @ Scenic Insurance

Rated 5 out of 5 stars

The lady on the phone was helpful

The lady on the phone was helpful, informative and thorough in dealing with my quote.

31 December 2025
Scenicinsurance logo

Reply from Scenicinsurance

Hi Graham,

Thanks so much for your feedback! I’m really glad to hear that the lady who helped you was informative and thorough with your quote. We always try to make things as easy as possible for you.

If you need anything else or have any questions about your Scenic insurance, just let me know.

Kind regards

Philippa @ Scenic Insurance

Rated 5 out of 5 stars

Clear simple process

Clear simple process, easy to use.

24 December 2025
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Reply from Scenicinsurance

Thank you for your positive feedback! We're delighted to hear that you found the process clear and easy to use. If you need any further assistance with your Scenic insurance, please don't hesitate to reach out.

Kind regards,

Nicola @ Scenic Insurance

Rated 5 out of 5 stars

The lady who helped us was called Hanna…

The lady who helped us was called Hanna , she was super helpful, professional and looked after us with care and understanding.
We were very pleased with the insurance we bought

24 December 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words and for taking the time to share your experience.

I'm delighted to hear that Hanna provided you with such helpful and professional service, and that you felt well cared for throughout the process. We're thrilled that you are happy with the insurance you purchased with us.

If you need any further assistance, please don't hesitate to get in touch.

Kind regards

Chelsea @ Scenic Insurance

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