SNS - (SatNav Systems) Reviews 

I had my Audi A5 coupe satnav updated to 2025 spec by the team at S N S, and I would say that from my initial contact with James the whole process was flawless. James was very polite and friendly, he was knowledgeable and obviously experienced and helpful. S N S is company that provides a first class service and it was a pleasure to deal with a company that truly believes in good customer service and for me it was well worth the 5 hour round trip from Cambridge to receive a fast and efficient service! Thanks guys!

Like every other customer, I can’t praise these guys highly enough. Had a touchscreen issue in my VW Caddy for a while but only became bothersome when I couldn’t pair a new device for hands free, Main Dealer quoting extortionate prices to replace but, to be fair, they did recommend SNS. Dealt with Hamid, from other reviews, it seems he is indicative of the excellent service provided by all members

Have just reinstalled the repired Columbus unit into my 2013 reg Skoda Superb. The unit now funtions without the pulsating booming noise. The service from Hamid was first class throughout and the repair was completed very fast, unit posted Thursaday 5pm, returned Tuesday 8am. We probably delayed things by a day as we decided which level of repair to go for.

Excellent service from Satnav Systems (UK) Ltd. I was looked after by James and from the first contact to leaving their premises with a totally refurbished Audi infotainment system I couldn't fault the service provided. Everything was explained to me upfront, including the costs (which even though I needed more than initially anticipated were still a fraction of main dealer quotes), and they did everything they said they would. Would highly recommend based on this experience.

I sent the infotainment system from my VW Tiguan to Satnav Systems because the screen was becoming very hit and miss and had started to adopt a blue hue to one side! Previous correspondence between myself and Hamid made my mind up that these were the experts I wanted to deal with. Within 24 hours of them receiving my unit it had been tested, evaluated for repairs/updates and a quotation for the remedial work submitted to me. When I received my unit back just 72 hours after Satnav Systems had taken delivery of it, not only had Hamid completed all the items agreed, other mods had been done that has completely “future proofed” my system! One exceptionally happy and impressed customer 🤗 To Hamid and the team I say “Thank You” it was a pleasure doing business with you 👏.

Satnav systems installed a genuine rear view parking camera to my Golf mark 8. It has made a huge difference to my parking and manoeuvring and a year later it remains to work perfectly. I dealt with James, who I found very knowledgable and extremely helpful. Overall, I find the guys at Satnav systems very professional and good at what they do. I will not hesitate to return for future upgrades.

I dealt exclusively with Hamid via email. I sent off my existing head unit and he quickly replied with details of the repairs and costs. As it was quite expensive he also offered some lower cost replacement unit options which I took up. Within a couple of days I received a replacement unit which I fitted and seems perfect. I would highly recommend Hamid and Satnav Systems.

Excellent service throughout. We went to the premises and were met by Hamid who tested the unit in the car before it was removed for full diagnosis. We were ushered into the comfortable waiting area and given a tea. After a short time he was able to explain what had failed, and give a price and timescale for the repair. The unit was repaired while we waited, and Hamid then demonstrated the operation of the repaired unit in the car. The unit is now working perfectly, and the cost of repair was about one-eighth of the cost that the main dealer wanted to replace the unit. Overall a text-book model of how to do customer service!

First class service and experience!

I have a 2016 SEAT Alhambra with a dead stereo touchscreen. Through a few enquiries I understood this was a common issue and the common solution on offer was to replace the entire unit, at significant cost. A few outfits offer to replace the touchscreen but with unknown results, you always left wondering whether it's a false economy.

Fortunately I was referred to Hamid at SNS, who explained how common the issue was across VW and Seat cars and offered a cost effective solution, replacing the touchscreen, upgrades to Android auto/Apple car play (wired or wireless options) and Hamid upgraded the cars firmware+activated the digital speedometer on my driver display which (only 48 hours later) has been like the most useful upgrade to my driving experience. Touchscreen upgrade is sharper in resolution and works perfectly; with Android auto, I now can run podcasts, audible, Spotify, etc.

Very happy with the service, I used their customer area with free WiFi to work whilst the upgrade work was being carried out, and was offered tea/coffee by the extremely friendly staff.

Excellent prompt and cost effective service service sorting out my faulty VW audio unit. Highly recommended.

Hamid and all there AMAZING and not one fault to be found,polite and so very efficient 100/100 would highly recommend them to anybody who has issues with car navigation systems 🤞🏽

The whole process of getting my satnav repaired was very quick and simple. The video on their wedsite showing how to remove the unit enabled me to easily remove it. Posted it off on Monday, I received a detailed quote on Wednesday morning which I accepted and the repaired and updated unit was back with me, via UPS, on Thursday lunchtime, refitted and working in a few minutes.
I can't praise Satnav Systems enough for their excellent service.
Thank you.

The satnav/radio/cd/media unit on my VW scirocco broke a month after the warranty run out! Hamid and his team were brilliant - quick and efficient service, good communication and I had the working unit returned speedily. £1,400 cheaper than a replacement! Thoroughly recommend this company.

I don’t normally do reviews but the service I had from this company was exceptional.
My local VW specialist recommend a rival company to repair my Infotainment system but I chose Satnav Systems for their offer of free diagnosis (The rival company priced diagnosis an no fix return at close on £100)!
From the word go communication with the company
(Hamid the Chief Executive) was prompt and courteous.
As a remote customer I was given a diagnosis and estimate within hours and also a comprehensive choice of four lower cost options The one I chose I considered a (cheaper) upgrade
The replacement unit was dispatched the same day I decided and received next day.
Thoroughly recommended.

I found the service and support from Satnav to be above and beyond my expectations. In a world where companies just expect you to part with your money without providing a service. Hamid at Satnav went the extra mile, to ensure I was happy with the repair and upgrade of the Discover system from our VW Sharan. Very efficient and great service. Thank you Hamid and the Satnav team.

Excellent service from start to finish. Hamid fixed my touch screen problem and activated Full-Link (for Apple CarPlay) very professionally. He also gave me overview of the system functionality with some useful tips.
Price was reasonable, 12 month warranty.

The staff were very open,friendly and professional.
The service offered was excellent and I was in and out in under two hours as promised.
A menu of options and costs were offered and I am so pleased that I decided to take a second family car sat nav for an upgrade.

Lost all media on Golf 7.5.
Initial enquiry was answered v promptly as was all further communication.
Diagnostics completed quickly with various options for resolution of problem.
Unit arrived back quickly.

Visited Hamid and SatNav Systems today to have my T6 Infotainment System Unit looked at as it wasn’t working properly. I turned up and Hamid quickly explained the issue and how it would be resolved. 90 minutes later I left there with it fully functional. Great guys, great service, great price; highly recommended

From start to finish my contact with Hamid was great he even messaged me over a weekend out of hours so this was great and let me know how quickly I could get my Skoda yeti in for radio repair. I had a friend take car in for me but Hamid phoned me with the diagnosis and then discussed with me about repairs and also upgraded my unit with Apple car play for an extra cost. I would certainly recommend this company to save a lot of money on repairing rather than expensive renewal.