Sahara BBQs Reviews 

I made a mistake by ordering the wrong size of heat shield, but Sahar BBQs made it right by sending the right even tho it was my mistake. Thank you Sahara BBQs!

From the minute I spoke to the receptionist,right through the hole process to promptly receiving the product excellent service,thanks again!

Excellent service - I got the spare parts I want and was able to collect them myself. Service staff were brilliant to deal with

Great product. Efficient service. Delivery could be organised/managed a bit better. Delivery driver arrived unexpected, no indication of when delivery was due. Minor wrinkle

Very pleased with the parts I bought and with the videos which helped greatly with fitting.also very happy with their customer service.

Really easy ordering system. We got exactly the gas BBQ we wanted, together with some free extras, and it was delivered very promptly. I’ve just finished fitting everything together (which was very straightforward) and it’s excellent, even better than our previous model.

Service and time was absolutely perfect.
The product is great.

Self assembly way too onerous and no option to pay for serviced assembly

Product received with regular tracking updates - great value for item ordered

Great company very efficient great customer service and great quality products would highly recommend to anyone

Reliable, fast service.

I was given great advice and have now fitted new part

Great product keenly priced

Made an old fire new at a fraction of the cost and was really easy to change over

Easy to identify product required, delivery time excellent.

Excellent Product delivered on time easy to order.

Ordered a replacement heat deflector for patio heater, arrived after 4 days, only quibble, no nuts and bolts for assembly, minor thing overall excellent.

The first person I contacted immediately sent me a link to a video showing me the part I wanted and a demonstration on how to fit it. I ordered my part and it was out of stock, I contacted Paula Rainey and told her, that same day I was notified it was back in stock and I ordered it. It arrived within 5 days and was easily installed following the video instructions. Thrilled. Mary Brady

Fantastic helpful phone support when we needed a spare part for our heater. Easy order system & item delivered promptly. Great company!

I have two very old black Sahara big burns 15kw patio heaters which have survived the test of time and are still going strong after 24 years.
The heater mesh on one of them had dropped and had developed deficiencies so I phoned Sahara and they told me that one of their current heaters had the same mesh as mine so I ordered it and it fitted like a treat and so my almost a quarter of a century old heater now looks and feels new again.
All I would say to Sahara is don’t forget about the parts for your old heaters because you made them so well that there are still so many out there that are still going strong and would like to stay that way with your help!
Help us with the parts again!