Sahara BBQs Reviews 253

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including barbecues and heaters, often highlighting their sturdy build and excellent performance. Many people also commend the efficient and prompt delivery service, with items frequently arriving quickly and well-packaged. The customer service is also highly regarded, with reviewers appreciating the helpful and responsive staff. However, some customers experienced issues with incorrect products being sent initially or slight damage to parts upon arrival. A few people also reported longer than expected delivery times or a lack of communication regarding delivery updates, leading to inconvenience.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the sturdiness... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the prompt and quick... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are impressed with the exceptional quality... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and professional... See more

Order

Clients share positive opinions on order. Many customers found the ordering process straightforward and easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product made even better with excellent customer service. Bought Sahara Patio heater 4 years ago and it recently stopped working. Replacement parts were very fairly priced, but after care and su... See more

Company replied

Rated 5 out of 5 stars

We have the S350 and it cooks as good as it looks, we usually squeeze on enough for a family gathering (10-12) the warming rack is really handy, as are the side trays. I damaged my side trays an... See more

Company replied

Rated 5 out of 5 stars

Hi, I had been trying to find some wheels for my calor provance gas heater, I tried a couple of suppliers of castor wheels but no luck until one of them give me the email of the UI Group in Irelan... See more

Company replied

Rated 5 out of 5 stars

My partner ordered us the X450 barbecue along with some accessories. Delivery was something like 7-10 days but it came the same week. Packaged really well and looks the part. A few extras were thrown... See more

Company replied


Company details

  1. Manufacturer

Written by the company

Sahara BBQs are the leading BBQ manufacturers in Ireland, England, Europe, and USA. We are leading the way as wholesale BBQ suppliers providing innovative and quality BBQ products. Discover just how versatile barbecue cooking can be with our delicious and super easy recipes. We offer a wide range of BBQ products including patio heaters, portable BBQs, gas BBQs, portable gas fires, 2 burner plus, 3 burner oak BBQ, and so much more. Are you seeking a handy portable BBQ for on the go, well look no further than our BBQs for cooking on the move. Contact us with any questions that you may have.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

253 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

The barbecue arrived very well…

The barbecue arrived very well packaged, however I did not have time to assemble before going away. I have assembled now and note that, despite the packaging the 'sink had a slight dent making it difficult to insert the drip tray below.

30 April 2026
Rated 5 out of 5 stars

Great quality BBQ!

Saw the S350 BBQ in a local garden centre and knew we needed to get one! Easy to order online through the website and I ordered a fitted cover.
It arrived in a huge 50kg box but was fairly easy to assemble by my husband and myself in about 2 hours including getting everything out of the box.
The cover was in the box and is fantastic quality.
Just need some good weather but I know we'll be using it a lot! Great product and service!

25 April 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review. We hope you enjoy using your new BBQ

The Sahara Team

Rated 5 out of 5 stars

Fast despatch

Fast despatch, excellent service

26 April 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review

The Sahara Team

Rated 5 out of 5 stars

Great BBQ

I am very pleased with the S350 barbecue. I saw the BBQ at a local garden centre and was impressed with the quality and price. The purchase has been wholly satisfactory. The Sahara website is great, the purchase process was straightforward and the delivery by a local pallet company was excellent. The BBQ was easy to build and the accompanying documentation was clearly written. I have tested the BBQ and for the price the quality is exceptional, better in fact than the more expensive model from another company that it replaced. Overall I am very happy with the purchase.

28 April 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review. We hope you enjoy using your new BBQ.

The Sahara Team

Rated 5 out of 5 stars

Beautiful heater

Beautiful heater. Strong, heavy and heats up the whole room.

25 April 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your review, we hope you enjoy using your new heater

The Sahara Team

Rated 5 out of 5 stars

Excellent service

Excellent service; part ordered was received promptly.

28 April 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review

The Sahara Team

Rated 5 out of 5 stars

Service

Prompt service

26 April 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review

The Sahara Team

Rated 5 out of 5 stars

Great experience

Straightforward to order, delivered within 7 days.
Easy to assemble, took me an hour on my own, clear instructions.
Would highly recommend.

26 April 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review, we hope you enjoy using your bbq


The Sahara Team

Rated 4 out of 5 stars

3.5 / 5 bbq

Easy to place the order, delivery was as scheduled and the bbq is sturdy and was relatively easy to assemble

25 April 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your review, we hope you enjoy using your bbq

The Sahara Team

Rated 1 out of 5 stars

The 10 year warranty is not all that is…

The 10 year warranty is not all that is expected. Having had rust issues with my BBQ which I purchased SOME 5 years ago I have been told that unless the rust shows holes and in my opinion I understand is now unserviceable then the warranty does not cover it. All I would advise is keep a wide berth.

30 April 2026
Unprompted review

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