Very helpful. Good value compared to other companies. Also recommended by consort motor homes, said they are really good if you need to make a claim. Very easy to understand when arranging over the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Before I purchased this I tried another company and found it to complicated to complete I abandoned this and went to this firm and it was easy so the other firm lost a sale . Although I am a pensione... See more
Company replied
The lady that I spoke to was so pleasant, friendly and helpful. She ensured all details were taken and sorted whilst applying for the quote, and helped to answer every question I had throughout the pr... See more
Company replied
Very helpful and very easy. In times where you just want something done, to speak to a real person and get things sorted was very so refreshing. Not experienced thankfully how a claim is handled but i... See more
Company replied
Company details
Written by the company
Safeguard provides a range of insurance products to suit the needs of caravanners, motorhomers and home owners throughout the UK. Our knowledge and expertise spans insurance for motorhomes, caravans, static caravans, park homes and houses.
Safeguard UK
Written by the company
- We understand caravan, motorhome & home insurance
Contact info
United Kingdom
- www.safeguarduk.co.uk
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use and adjust
18 August 2026
Reply from Safeguard UK
Thank you for taking the time to leave a review. We’re pleased to hear you found it easy to use and adjust, and we really appreciate your feedback.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out.
Kind regards,
Rachael @ Safeguard
Reply from Safeguard UK
Thank you for taking the time to leave a review.
We're glad to hear that you found our service thorough and careful and that you secured the best price for your policy! Your recommendation means a lot to us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Safeguard
Easy to use website
17 August 2026
Reply from Safeguard UK
Thank you for taking the time to leave a review.
We're glad to hear that you found our website easy to use!
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Safeguard
Reply from Safeguard UK
Thank you for taking the time to leave a review.
We're glad to hear that you would recommend us and that you always choose to use our service! Your continued support means a lot to us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Safeguard
Reply from Safeguard UK
Thank you for taking the time to leave us a review.
We’re delighted to hear that you found the process simple and straightforward, and that you felt the policy offered excellent value for money. We really appreciate your positive feedback.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Safeguard
Shop around my new insurance offers came in cheaper more at a cheaper rate
I had my new insurance quote which had gone up by £100 in a year so I went online and managed to find it just a bit cheaper than their quote and a new quote was much better..
14 August 2026
Reply from Safeguard UK
Thank you for taking the time to leave us a review.
We understand that you were looking for a more affordable renewal price and are pleased to hear that you were able to find a quote online that better suited your needs. We appreciate you sharing your experience with us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Safeguard
Reply from Safeguard UK
Thank you for taking the time to leave us a review.
We’re pleased to hear that everything was fine and that you found the price acceptable. We really appreciate you sharing your feedback with us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Safeguard
Reply from Safeguard UK
Thank you for taking the time to leave us a review.
We’re pleased to hear that your policy met your requirements and that you were happy with the cover provided.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Safeguard
Couldn’t even match a £3 difference
Couldn’t even match a £3 difference. No price on the renewal email. Simply stayed because to much going on in my life.
10 August 2026
Reply from Safeguard UK
Thank you for your feedback.
We're sorry to hear you were disappointed with your renewal experience. We understand how frustrating it can be when a small price difference cannot be matched, particularly during a busy time when reviewing alternative options may not have been a priority. We also appreciate your comments regarding the renewal information provided.
If you would like to discuss your concerns or log a complaint, please contact us via the link below:
www.safeguarduk.co.uk/contact-us
Thank you for taking the time to share your experience with us.
Kind regards
Chelsea @ Safeguard
Really difficult to deal with
Really difficult to deal with, would not increase cover for outbuilding which I needed due to additional purchase, policy numbers do not appear on policy document, portal has never worked, waited over 20mins for human on chat who then vanished after 2 minutes! Just not a good experience
I will look elsewhere going forward
17 August 2026
Unprompted review
Reply from Safeguard UK
Thank you for your feedback.
We're sorry to hear about the difficulties you experienced. We appreciate how frustrating it must have been when you were unable to increase your outbuilding cover, experienced issues accessing the portal, and faced delays when trying to reach us via chat. We understand that these issues have impacted your overall experience, and we're disappointed to hear that we have not met your expectations.
If you would like to discuss your concerns or log a complaint, please contact us via the link below:
www.safeguarduk.co.uk/contact-us
Thank you for taking the time to share your comments with us.
Kind regards
Chelsea @ Safeguard
So easy to apply for insurance and an excellent price.
It was very easy to apply for and an excellent cost that gave me everything I needed
16 August 2026
Reply from Safeguard UK
Thank you for taking the time to leave us a review.
We’re delighted to hear that you found it easy to apply for your policy and were happy with the cost and level of cover provided. It’s great to know that the policy gave you everything you needed.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Safeguard
Really easy and very understandable
17 August 2026
Reply from Safeguard UK
Thank you for taking the time to leave us a review.
We’re pleased to hear that you found the process really easy and straightforward to understand. We really appreciate your positive feedback.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Safeguard
Great service, product and price
Easy to deal with and staff friendly snd professional. Also competitively priced products.
17 August 2026
Reply from Safeguard UK
Thank you for taking the time to leave us a review.
We’re pleased to hear that you found us easy to deal with and our staff friendly and professional. It’s also great to know that you were happy with our competitive pricing.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Safeguard
Reply from Safeguard UK
Thank you for taking the time to leave us a review.
We’re pleased to hear that you were happy with the price, quality of cover and ease of purchasing your policy. We really appreciate your positive feedback.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Safeguard
Reply from Safeguard UK
Thank you for your feedback! We’re pleased to hear that you found the process easy and straightforward to set up. We really appreciate you choosing us and taking the time to share your experience!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards, Vicky @ Safeguard.
Good premium quote that was easy to…
Good premium quote for home insurance that was easy to obtain online. Let’s hope the premium next year is reasonable and doesn’t hugely increase. Indeed, if I don’t make any claims it should go down…? (One can live in hope…).
16 August 2026
Reply from Safeguard UK
Thank you for taking a moment to share your feedback with us today. It is wonderful to hear that your online journey was entirely straightforward and that you secured a fantastic rate for your household cover.
We completely understand your thoughts regarding future renewals. While premiums are influenced by several external factors, we always aim to keep our pricing as fair and stable as possible for our customers. We truly appreciate your business and hope to keep providing you with great value well into the future.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Safeguard
Reply from Safeguard UK
Thank you for taking a moment to rate us today. It is great to hear that you found our process entirely straightforward from start to finish, and we are delighted that our team kept you clearly informed throughout the journey. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Safeguard
Good service
16 August 2026
Reply from Safeguard UK
We appreciate you taking a moment to rate us today. It is great to hear that you had a positive interaction with our business and that our team delivered exactly what you needed. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Safeguard
Reply from Safeguard UK
We appreciate you taking the time to share your feedback with us today. It is great to know that setting up your new policy was a completely smooth process, and we are delighted that our rates provided such fantastic affordability for your budget. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Safeguard
Canny
Website tricky. Telephone access dire. Initial and secondary/callback contact once through on the telephone was good; the person (Hannah) we spoke with was polite, engaging, amicable and helpful. Price competitive.
28 July 2026
Reply from Safeguard UK
Thank you for taking the time to share your feedback.
We're pleased to hear that you found our price competitive and that Hannah provided polite, friendly and helpful service. However, we're sorry to hear that you experienced difficulties with our website and telephone service, which impacted your overall experience.
If you would like to discuss your concerns or log a complaint, please contact us via the link below:
www.safeguarduk.co.uk/contact-us
We appreciate your balanced feedback and thank you for sharing your thoughts with us.
Kind regards
Chelsea @ Safeguard
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.