Very grateful and confident for Lisa … she was very polite and courteous and made sure that I had everything that I needed. Very professional. Lisa Thank you Melissa Morgan
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I had the pleasure of speaking with Leo during a stressful time while needing to change flights due anemergen y and he assisted me with grace. His empathy and compassion helped make things seem easier... See more
The fact that the Representatives put forth great efforts to accommodateme. They always answered my calls and took care of my concerns. Most grateful Carolyn J Davis
My experience work with agent Thomas White was excellent. Thomas was very very helpful with me in booking my airline and he helped me tremendously after hurricane Helena when our flights were cancell... See more
Company details
Written by the company
We are an Online Travel Agency, where the customer can find the cheapest price for flight.
Contact info
United States
- www.rushmyflight.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Diego was very kind and helpful
Diego was very kind and helpful. Excellent service.
Thank you!
Sergio Romero was very proactive and very professional managing my case he was incredible
Sergio Romero was very professional and proactive. Great way to manage my case
I got a sulution for my request from Aaron Ruiz
Excelent service by Fernando
Gran disposición de Sergio Romero excelente servicio
Gran disposición de Sergio Romero
13-Hour Wait in the AirPort After Customer Service Mistake
We received no email notification about the changes to our flight. When we contacted customer service to request a change in the departure time, we were told we would be charged a 50usd fee unless we left a comment here. The agent Sergio Romero even asked me to send him a screenshot via his personal WhatsApp number, which I found highly unethical.
Sergio, the customer service representative claimed he had changed our flight, but he changed it to a non-existent departure time. As a result, we were forced to wait for 13 hours (since 1 a.m.) and were given only 15usd food voucher as compensation.
This was, without a doubt, the worst flying experience we have ever had. The airline gave us 150usd to spend on another flight, but to be honest I’m not eager to get on another plane from the company.
Great experience with Aaron Ruiz
Great experience with Aaron Ruiz, he help me with my booking process and I am really thankful for his help
Fernando's great assistance
Fernando listened to me and helped me providing the number and assistance i needed even when it wasn’t from his departament.
Good service and communication.
Juan Lopez - Good service and communication.
Fernando Gonzalez
Fernando Gonzalez: Great service and attention to detail
Excelente atención
Great experience ! Very good atention y excelente atención x Sr EFRAÍN RODRÍGUEZ
I make a quick flight change when Copa…
I make a quick flight change when Copa Sergio
Aron Ruiz is excellent
Aron Ruiz is excellent, he helped me with my flight change
Excellent costumer service.
Excellent costumer service.
Thank you Jose Lopez for your help !!
Vacation change of booking
Andrew was great making necessary changes to my vacation including finding a new flight and changing the days for my hotel. Very helpful!
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