SCAMMER!!
Mr. Ken Wood (buddy book now)
Customer Service
3600 Wilshire blvd #1616
Los Angeles, CA 90010
(888) 520-2829
---I CALLED TO Frontier AIRLINES, INFORMED THAT 9 CREDIT CARDS WERE USED by AGENT TO PURCHASE AND ALL REJECTED, THE LAST CARD WAS APPROVED, THEN 15MIN LATER A FRAUD REVERSAL WAS MADE. I WAS told i would need TO SHOW UP AIRPORT WITH ANOTHER PAYMENT AND ID. AT A MUCH GREATER COST THEN AGREED TOO---ALL DOCUMENTED 24 EMAILS PLUS FAKE CONFIRMATIONS. PAYMENT MADE TO AND FROM BUDDYBOOKNOW...AND IS ASSOC. WITH US TRAVELTEC LLC THE COMPANY THAT CHARGED OUR CREDIT CARD. THIS ALSO DOES NOT INCLUDE A MYSTERY CHARGE TO ALASKAN AIRLINES FOR 4 SEPERATE CHARGES FOR AROUND TOTAL OF $850 IF YOU GIVE THIS COMPANY YOUR CC IT WILL BE USED FOR OTHER TICKETS NOT FOR YOU! WHY SO MANY CC WERE USED TO TRY TO BUY MY FLIGHTS.
1 EMAIL:
Subject: Urgent — Ticketing Delay for Frontier Confirmation Q***SS and OF***P
This is now an urgent situation. My Frontier reservation (confirmation Q***SS and OF***P) still shows no flight details on Frontier’s website. My flight is tomorrow, and despite repeated assurances that I would receive the itinerary today, nothing has been provided.
This delay is unacceptable and entirely on your end. I need the ticket fully issued and the complete itinerary sent to me immediately. Please finalize the booking and provide the flight details without any further delay.
If this cannot be resolved right now, I need to know that immediately as well so I can take alternative action.
I expect a response and resolution promptly.
EMAIL2
The Frontier Airlines reservations associated with confirmation numbers O**PPP and Q**VSS previously displayed complete flight details. Both records now appear blank on Frontier’s website. A call Frontier has further advised that these confirmation numbers are not linked to any flight reservations. Refer to Attachments A and B for documentation.
Our reservations were validated and confirmed, as evidenced in Attachments C and D. Each ticket was paid in full through separate transactions from me to buddybooknow.com processed via US TRAVELTEC LLC, charged on and accepted credit source from me, corresponding to booking references BC**RP and AEP**O.
We are approaching our scheduled date of travel, and it is imperative that this matter be fully settled, completed, cured, and corrected well in advance of our departure. We will be driving approximately four hours to San Francisco, and we require confirmation that our reservations are valid, properly ticketed, and accessible in Frontier’s system before undertaking this trip.
DO NOT USE SCAMMER. RIPOFF ARTIST NO MATTER WHAT IS STATED THIS WAS A PURE SCAM. I HAVE ALL THE DOCUMENTS. SMOOTH TALKER, HAS An ANSWER FOR EVERYTHING, WORDS NO ACTION
Reply from Buddybooknow
Dear Customer,
We're sorry to hear about your experience and understand how frustrating this situation must have been.
Due to an issue during the ticketing process, your booking could not be completed as originally planned. Our team informed you about the issue and explained that discounted tickets issued through promotional or miles-based inventory can occasionally encounter ticketing complications. Since we were unable to complete the booking as expected, we initiated a full refund for both transactions.
If you have not yet received the refund, please email us with your booking details and payment information so we can immediately verify the status and assist you further.
We take customer concerns seriously and remain committed to resolving any outstanding issues promptly.
Thank you.
