Roveruk Reviews 

149
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently share that items arrive promptly, noting that the overall purchasing process is exceptionally smooth, efficient, and entirely satisfying. Buyers frequently praise the great value, beautiful design, and dependable quality of the products they receive from the business. Many individuals mention that staff members are very helpful and knowledgeable during interactions. Some reviewers were not happy with occasional delivery delays, missing updates, and issues involving external couriers making mistakes. A few other people also felt that certain merchandise had unexpected flaws, mentioning worn item conditions or overly flimsy protective covers.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and great value for... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting that items... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the high standards and... See more

Price

Clients share positive opinions on price, consistently highlighting great value and competitive costs.... See more

Service

Reviewers highlight positive aspects of service, frequently praising fast and efficient delivery alongside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Helena is very professional and has a very friendly manner. Asks all the right questions. I knew my Kitty would be in safe hands. When l came home from being away Kitty is as happy well fed and glowin... See more

Company replied

Rated 5 out of 5 stars

20" (50CM) (Deep) Wall Manger Coco Liner Smart Garden were difficult to find and at a reasonable price. Came across this company via an online search, was a little hesitant as they were unknown to me.... See more

Rated 5 out of 5 stars

Product excellent, easy to put in place, just the job. Only critism I have is the courier (Evri) I sent you a photo of the very damaged box and commented on slow delivery once it had left you.

Company replied

Rated 5 out of 5 stars

Rang to enquire about the item i wanted to buy and found the gentleman i spoke to to be very polite and helpful. Thanks to the help I recieved was able to go on line and order the item I wanted which... See more


Company details

  1. Garden Center
  2. Home Goods Store

Written by the company

If you have an issue that can be resolved, please make contact with Ryan@RoverUK.co.uk before leaving feedback, thank you. About RoverUK: Online garden and home store. Established 2013 RoverUK.co.uk is part of the Climb Hire Limited Group Established 2013 We offer a wide range of products for the home and garden, delivered to your door. Our products include: Kids gardening tools; such as wheelbarrows, gloves, hand tools. Kids garden dens, t-pee's Planters, baskets, troughs and liners. Plant support obelisks, fencing. Grozone structures and replacement covers. Doormats and draught excluders. Basically everything for the garden except soil and plants (try Suttons for those). Thank you - Ryan


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

149 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(149)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

had an issue with one of the products…

had an issue with one of the products but this was sorted out very quickly so happy with customer services.

20 June 2025
Roveruk logo

Reply from Roveruk

I'm pleased to read this is all sorted, enjoy. (and thank you).

Rated 5 out of 5 stars

Excellent service.

Ryan went above and beyond to rectify a mistake in my order. I highly recommend this company.

19 June 2025
Unprompted review
Roveruk logo

Reply from Roveruk

Thank you, glad you got what you needed in time.

Rated 1 out of 5 stars

Unable to contact seller to inform of missing item

Received all items other than the male elf. Emails requesting info as to where it was would not send

19 May 2025
Roveruk logo

Reply from Roveruk

Hi Sarah,
I am sorry to read this. I am not sure which email you are sending to but I have checked them this morning and they are working, you can call the number on the website and I will answer or call you back as soon as I can. I have sent you an email this morning and text the number provided as this is the first I have been made aware of this.
If it is not too late please check the packaging again. I boxed and sent this order myself and I am sure all items were included.
Kind regards,
Ryan

Rated 5 out of 5 stars

Excellent product & seller

I needed a replacement cover for my four tier Growzone grow house. I did an Internet search and found roveruk.co.uk
The price was very competitive and delivery costs very reasonable. I receive my item within a couple of days. Very good quality I recommend the product and the seller.

6 April 2025
Unprompted review
Roveruk logo

Reply from Roveruk

Thank you

Rated 4 out of 5 stars

Online order form needs more clarity on default address

I’m pleased with the product but for some reason the default delivery address was not made clear enough at the point of ordering and it was sent to my work which would not have been my choice!

22 April 2025
Roveruk logo

Reply from Roveruk

Hi Laura,
Please check your 'Auto Fill' details and remove any information that is no longer relevant. Orders will be sent to the address you provided on the checkout form, it is worth double checking these details and provide as much information as possible to help the courier find you and deliver your parcel.
Kind regards,
Ryan

Rated 5 out of 5 stars

Very Easy to use

21 April 2025
Roveruk logo

Reply from Roveruk

Thank you, some say it is basic but I like to keep it as simple as possible. Always open to suggestions to make it easier to navigate.

Rated 5 out of 5 stars

Excellent communication

Excellent communication. My order arrived promptly and safely packaged. The wall manger liner is very good quality and exactly as described.

20 April 2025
Roveruk logo

Reply from Roveruk

Thank you

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