Brothers Green, The Florist Reviews 95

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, from stunning flowers and beautiful wreaths to delightful terrariums. Many highlight the helpful and knowledgeable staff, who make workshops fun and educational, and provide clear, thorough information. The service is frequently described as excellent, with people appreciating the efficient delivery and personalized approach, even for last-minute requests. However, some customers were not happy with the product, mentioning that the flowers they received were wilted and did not match the colors or appearance shown on the website. A few also experienced issues with delayed delivery, with some orders arriving several days late.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the beautiful, fresh, and unusual... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the timely delivery of... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the incredible quality of... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Based on these reviews

Rated 5 out of 5 stars

Quick responses to queries even though first email I sent was at 6 50 am! Information received from Danny was clear and thorough. Bouquet I ordered was ready and waiting upon my arrival in what was... See more

Rated 5 out of 5 stars

Loved the terrarium workshop. Lonnie is a great class leader; laid back, relaxed, but super knowledgeable. Took us through each step talking about history of terrariums, the plants, designs etc… all... See more

Company replied

Rated 5 out of 5 stars

The most beautiful flowers. Not only were they super fresh, but the quality of the actual flowers was incredible. I got these for my wife for her 30th, and I’m SO glad I chose them. A gorgeous soft pa... See more

Rated 5 out of 5 stars

We ordered a bouquet of flowers for our daughter’s engagement and chose Brothers Green both for their beautiful and unusual arrangements, and also from a logistics point of view as they were one of th... See more


Company details

  1. Florist
  2. Dried Flower Shop
  3. Flower Delivery
  4. Garden Center
  5. Gift Shop

Written by the company

Family run Florist in the heart of Herne Hill preparing flower bouquets daily from premium and fresh stems in our distinctive signature style. Bouquets available for same day + next day delivery, as well as click and collect. We also run a range of botanical workshops in floristry, terrariums and wreath making.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

95 reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Engagement flowers

We ordered a bouquet of flowers for our daughter’s engagement and chose Brothers Green both for their beautiful and unusual arrangements, and also from a logistics point of view as they were one of the few to deliver on Easter Monday. The flowers were absolutely stunning and we were kept up to date with the delivery time on the day. Excellent service which we will definitely use again

7 April 2026
Rated 1 out of 5 stars

Inconsiderate replacement of seasonal flowers

It’s supposed to be a pink theme but i was given a range of colours. Kind of upset about the white hydrangea as it was my friend’s birthday and you’re not supposed to be sending white flowers in Chinese traditions, it’s only for dead people.

29 March 2026
Rated 5 out of 5 stars

The most beautiful flowers

The most beautiful flowers. Not only were they super fresh, but the quality of the actual flowers was incredible. I got these for my wife for her 30th, and I’m SO glad I chose them. A gorgeous soft palette, really interesting selection of flowers and all presented so well. My message for my wife was even hand written so felt really special and personalised.

18 March 2026
Rated 5 out of 5 stars

Excellent quick and informative information on products and delivery

Quick responses to queries even though first email I sent was at 6 50 am! Information received from Danny was clear and thorough. Bouquet I ordered was ready and waiting upon my arrival in what was that day - Mother's Day - and despite a v busy environment Nicky was able to deal with my payment very quickly. The two staff members I had dealings with were very polite and helpful. My daughter and granddaughter loved the flowers too 💐 .

15 March 2026
Rated 5 out of 5 stars

Wonderful attention to detail …

Rather than the mass produced floral deliveries, I loved how this local florist were available to chat to on the phone to get a very personal bouquet made up for me. The result was wonderful and the recipient loved what they’d done. I chose their “Statement Meadow” bouquet. Highly recommend.

27 February 2026
Rated 5 out of 5 stars

BEAUTIFUL flowers

Flowers were beautifully presented and arrived in great condition. Will 100% be buying again in the future!

14 February 2026

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