EXCELLENT service and advise and information from Roche Bobois / Finchley Road Flag Ship store. We have used them before and have just ordered a new piece and possibly more orders to follow. Junu has... See more
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Dimitris in Walton-on-Thames is an excellent sales consultant for the company. He is extremely knowledgeable about Roche Bobois range of products and gives very insightful advice on design and colour... See more
Company replied
Excellent warm and friendly welcome to the store. The Manchester store looks wonderful and so stylish. Linda went out of her way to make sure we had a truly personalised consultation and buying experi... See more
Company replied
What was meant to be a trip to the tip to get rid of old furniture turned into visiting the showroom and purchasing two of the most amazing arm chairs…. Laid looked after us amazingly ensuring we got... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Manufacturer
- Home Goods Store
- Living Room Furniture Store
- Outdoor Furniture Store
About Roche Bobois
Written by the company
French Art de Vivre
Roche Bobois est un éditeur français, leader international du mobilier haut de gamme. Meubles & canapés de designer, luminaires, objets de décoration. Services personnalisés.
Nos valeurs
Un meuble Roche Bobois, c'est avant tout un meuble qui a une personnalité unique, faite de personnalités multiples : celle du créateur qui l'a imaginé, avec sa part de talent, d'audace et d'inventivité, et votre part de personnalité, de liberté, de créativité. Choix des formes, des couleurs, des cuirs, des bois, des finitions... chaque meuble devient une pièce unique, exclusive, réellement conçue pour Vous.
Un meuble Roche Bobois, c'est aussi un meuble responsable, inscrit dans une démarche logique de respect des matières travaillées et du monde qui nous entoure. Devenir meilleur chaque jour, chercher en permanence les moyens de réduire les impacts sur notre environnement est une constante naturelle de notre comportement.
Notre métier: créer des rencontres entre l'inspiration, le savoir-faire et vous. Entre l'art et la vie. Réussir un meuble, c'est créer un art de vivre.
Contact info
16A rue de Lyon, 75012, PARIS, France
- serviceclients@roche-bobois.com
- www.roche-bobois.com
4.8
Excellent
6K reviews
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Great customer rep.in Zürich
I was very impressed with the customer advisor at your Zürich store.
Ms.Yalda Kaviani was very helpful through out my time spent in the store and eventually helped me to purchase a beautiful coffee table.
She is a treasure to keep!
Best regards
Anonymous happy customer
9 November 2025
Reply from Roche Bobois
Bonjour,
Thank you for your kind feedback on your experience at the Zürich showroom, we are pleased to hear that Ms.Yalda Kaviani offered you great assistance and that you are very happy with our service! We love when our clients express their gratitude and mention team members they worked with, we will relay your thanks to her.
We are so glad you enjoyed your experience and look forward to hearing from you again soon!
Sincerely,
Roche Bobois Zürich Team
Reply from Roche Bobois
Thank you, it’s a pleasure to be able to assist you with your move and setup. You’ve made some wonderful choices from our collections and accessories!
New Sofa
Carl who we have known for a number of years was extremely helpful and very professional, loaned us fabric swatches so we could see them in our own home to help make a final decision,
5 November 2025
Reply from Roche Bobois
Hello Jennifer, we are pleased to hear of your visit to our Wandsworth showroom and that our sales team was able to meet all of your expectations!
Sincerely, Roche Bobois Management Team.
Reply from Roche Bobois
Hello Jenifer, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations!
Sincerely, Roche Bobois Management Team.
Reply from Roche Bobois
Bonjour,
Nous vous remercions pour cet avis. Denis a été ravi de vous accueillir.
Bien cordialement,
L'équipe Roche Bobois Paris 3
Defect table received, 1.5 years later, no resolution
I received my Cigale dining table in September 2024 missing a structural piece, despite a year of follow-ups, the issue remains unresolved.
Timeline:
Early 2024: Table ordered
September 2024: Table arrived missing support part; advised a replacement part would be ordered
December 2024: Replacement part arrived — it was the wrong part
Spring 2025: I followed up — was told someone would “look into it.” No response.
July 2025: Followed up again — no update
August 2025: Installation team came to measure the part (raises the question: how does a manufacturer not have its own design specifications?) — no follow-up since
It is now November 2025, and my table is still unstable and unusable. There has been no tangible action or accountability. For a $16,000+ purchase, this level of neglect is unacceptable and unprofessional.
Showroom: Toronto
Sales Associate: Cosby
4 November 2025
Unprompted review
The shop was well laid out and stocked…
The shop was well laid out and stocked and the owner/manager could not have been more helpful.
26 October 2025
Reply from Roche Bobois
Je suis heureuse que notre magasin vous plaise et vous a permis de trouver le tapis parfait pour votre intérieur. Nous avons toutes les nouvelles collections et votre achat coup de coeur en fait partie. A bientôt!
High quality of goods and excellent sales person and other staff
High quality of goods, and variety of goods. We managed to see eight different types of bar stools in one go. It helped us make decision very quickly.
The sales person, Lais, was very good in communicating, spoke clearly and we felt we could trust her. After such experience there was no way of going back to another brand or supplier.
1 November 2025
Reply from Roche Bobois
Hello, we are pleased to hear of your visit to our Wandsworth showroom and that our sales team was able to meet all of your expectations! Thank you for shopping at Roche Bobois.
Sincerely, Roche Bobois Management Team.
Great customer service
The RB team were very patient in dealing with my requests and as usual were able to provide me with different options which finally led me to making my choice. Even after many years of being a client they still deliver.
25 October 2025
Reply from Roche Bobois
Bonjour,
We are pleased to hear of your visit to our Geneva showroom and that our sales team was able to meet all of your expectations! We take pride in our customer service and appreciate your feedback.
We hope you enjoy your new Roche Bobois pieces!
Sincerely,
Roche Bobois Geneva Team
Reply from Roche Bobois
Bonjour,
Thank you for your kind feedback on your experience at the Geneva showroom. We are so glad you enjoyed your experience and look forward to hearing from you again soon!
Sincerely,
Roche Bobois Geneva Team
We had excellent welcoming and…
We had excellent welcoming and assistance at the store in London. Let's wait now to see the time of delivery and the actual delivery of the table at home in Athens. Then we will value Roche Bobois.
21 October 2025
Reply from Roche Bobois
Hello Angelo, we are pleased to hear of your visit to our Chelsea showroom and that our sales team was able to meet all of your expectations!
Sincerely, Roche Bobois Management Team.
nice salesman in de store
nice salesman in de store, everything that was promised is delivered we are very happy with the lamps
11 October 2025
Reply from Roche Bobois
Dear client,
Many thanks for taking the time to leave this kind comment.
We hope to see you again very soon in our showroom!
Best regards,
The Amsterdam Roche Bobois team
Great products and fantastic customer…
Great products and fantastic customer service and experience
25 October 2025
Reply from Roche Bobois
Hello, thank you for your feedback on our Finchley showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Easy transaction from start to finish
Our visit had been scheduled and the sales assistant Raz had prepared everything to answer the last questions we had. She presented very good arguments to help us finalise the dimensions, the fabric, the colour, etc...
Discussing with her was very pleasant and her every sentence contains useful information, professional.
15 October 2025
Reply from Roche Bobois
Dear Fabienne, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations! Thank you for shopping at Roche Bobois.
Sincerely, Roche Bobois Management Team.
Reply from Roche Bobois
Dear Anna, we are so happy to hear of your enjoyable experience at our Hampstead showroom. We take pride in our customer service and appreciate your feedback.
Sincerely, Roche Bobois Management Team.
Roche Upgrade
Compliments to Mrs. Tuyet and Mrs. Diana, they prepared everything for a meeting, to proceed with buying process as smotthly as possible.
11 October 2025
Reply from Roche Bobois
Dear Sir,
We have taken note of your feedback and would like to thank you sincerely. It is a real pleasure to work on your wonderful project, and we look forward to seeing the final result!
Variety of products
Variety of products. Excellent location and professional service that opens the appetite for buying.
18 October 2025
Reply from Roche Bobois
Madame Elias,
Merci beaucoup pour votre retour positif !
Nous sommes ravis que la diversité de nos produits, notre emplacement et la qualité de notre service aient contribué à rendre votre expérience agréable.
Au plaisir de vous accueillir de nouveau très bientôt.
Bien cordialement,
Reply from Roche Bobois
Bonjour,
Thank you for your kind feedback on your experience at the Zürich showroom, we are pleased to hear that Pia offered you great assistance and that you are very happy with our service! We love when our clients express their gratitude and mention team members they worked with, we will relay your thanks to her.
We are so glad you enjoyed your experience and look forward to hearing from you again soon!
Sincerely,
Roche Bobois Zürich Team
Reply from Roche Bobois
Hello, thank you for your feedback on our Dublin showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Excellent bespoke service provided by…
Excellent bespoke service provided by Pia helping us to find exactly what we needed.
11 October 2025
Reply from Roche Bobois
Bonjour,
Thank you for visiting our Zürich showroom. We are glad to hear you were warmly welcomed by Pia and hope you enjoy your newest Roche Bobois pieces.
We hope to see you again soon!
Sincerely,
Roche Bobois Zürich Team
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