Dimitris in Walton-on-Thames is an excellent sales consultant for the company. He is extremely knowledgeable about Roche Bobois range of products and gives very insightful advice on design and colour... See more
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Dimitris in Walton-on-Thames is an excellent sales consultant for the company. He is extremely knowledgeable about Roche Bobois range of products and gives very insightful advice on design and colour... See more
Company replied
Excellent warm and friendly welcome to the store. The Manchester store looks wonderful and so stylish. Linda went out of her way to make sure we had a truly personalised consultation and buying experi... See more
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I was doing this transaction remotely from New York. The store personnel on both ends were very helpful in making sure I could see the color options and make the best decision.
What was meant to be a trip to the tip to get rid of old furniture turned into visiting the showroom and purchasing two of the most amazing arm chairs…. Laid looked after us amazingly ensuring we got... See more
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Written by the company
French Art de Vivre
Roche Bobois est un éditeur français, leader international du mobilier haut de gamme. Meubles & canapés de designer, luminaires, objets de décoration. Services personnalisés.
Nos valeurs
Un meuble Roche Bobois, c'est avant tout un meuble qui a une personnalité unique, faite de personnalités multiples : celle du créateur qui l'a imaginé, avec sa part de talent, d'audace et d'inventivité, et votre part de personnalité, de liberté, de créativité. Choix des formes, des couleurs, des cuirs, des bois, des finitions... chaque meuble devient une pièce unique, exclusive, réellement conçue pour Vous.
Un meuble Roche Bobois, c'est aussi un meuble responsable, inscrit dans une démarche logique de respect des matières travaillées et du monde qui nous entoure. Devenir meilleur chaque jour, chercher en permanence les moyens de réduire les impacts sur notre environnement est une constante naturelle de notre comportement.
Notre métier: créer des rencontres entre l'inspiration, le savoir-faire et vous. Entre l'art et la vie. Réussir un meuble, c'est créer un art de vivre.
16A rue de Lyon, 75012, PARIS, France
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The team were great - we made an appointment ahead of our visit and someone was available to help us on arrival. We ended up leaving with an offer for a sofa, and on sharing our room details overnight the next day they sent us a visualization. This sealed the deal!
A fabulous showroom that's airy and welcoming and very well laid out, together with a wide selection of product designs, fabrics, and colours. makes the whole experience more like visiting friends.
Extremely knowledgeable staff; Dana and Maxine could not have been more helpful and afforded us as much time as we wanted to discuss and review options.

Reply from Roche Bobois
I had seen the Bubble sofa on a general internet search for sofas in Geneva so I had a fair idea of what I wanted when I visited the shop. Tiffen was warm and welcoming on the phone and in person, and showed excellent customer care and product knowledge. He explained the products and we spent a lot of time discussing fabric and colour options, product options and timing of delivery. The shop itself has a superb selection of beautiful furniture. I am absolutely thrilled with my final choices. I highly recommend Tiffen and Roche Bobois Rue du Rhône.

Reply from Roche Bobois
The sale team is extremely professional, responsive and patient. Excellent furniture quality.

Reply from Roche Bobois
Fabulous furniture and workmanship. Very polite and helpful store personnel in Zurich. The only one detail to improve: the felt tips on the chair kegs were not to our satisfaction: they fell off and while the maintenance personnel put new tips on they still leave marks on our wood flooring. We had to find felt ones but not an ideal solution as they tend to fall off with use.

Reply from Roche Bobois
Amazing experience, Patrice was knowledgeable and helped us select with confidence.

Reply from Roche Bobois
Have been buying Roche Bobois furniture for many years, started in Palma Mallorca and Harrods .
More recently Dimitris who was in Chelsea before he went to Walton on Thames has helped me furnish my new build in the Channel islands. Both the sitting room which is almost finished with just a couple of pieces to come and the TV room look great. By adding the pieces in the sitting room I’ve gradually found the style I wanted.
Dimitri has always been very helpful and charming, even calling me on his day off.
The quality of the Roche bobois furniture is excellent. In fact I shipped the original sofa armchair and some glass tables from Mallorca which were over 15 years old and still in good condition. I’m now looking forward to a new rug which is being specially made size wise to match and two lamps to arrive.

Reply from Roche Bobois

Reply from Roche Bobois
Everything was extremely good … beautiful place , amazing store … an amazing product design …. Super helpful staff … love it !

Reply from Roche Bobois
Overall a great service. Kay has been unbelievably helpful throughout the process. Definitely was the reason I made the purchase. She was so quick with her advice, information and adjusting the spec and quotes. She’s a real star.
The staff was very Patience rn knowlageble. We have visited the shop many times before diciding.

Reply from Roche Bobois
I recently visited the Walton on Thames showroom to purchase a corner sofa and chair. The staff were extremely helpful. I saw Dimitris who went out of his way to help me decide on fabrics and colours because there are so many to choose from. He even set up a WhatsApp group for me to post any concerns, which I did today and he came back to me. On a Sunday! The showroom is not open today, but he still replied. Exemplary Customer Services and such pleasure to deal with. Thank you, Dimitris. You’re a superstar!

Reply from Roche Bobois
The showroom was very impressive and the staff very friendly and helpful and spoke great english.

Reply from Roche Bobois
Gino was very informative, attentive and helpful in store. He made choosing the best furniture, fabric and colour for our latest project a lovely relaxed experience.
Gino also offered to send us extra information on a new arrival literally as soon as it was in store. This was instrumental in confirming our final decision and latest order.

Reply from Roche Bobois
Very well received, advised and supported. Great professionals, who listen, understand and provide options accordingly. Very satisfied with my living room and dining room project and order. Looking forward to receiving it!

Reply from Roche Bobois
Staff well presented, knowledgeable about products, personable, valued input into choices. No pressure sales.
Product reflects excellent quality and choice. The staff member who we dealt with, Kay was brilliant.
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