Roche Bobois Reviews 

5,834
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Dimitris in Walton-on-Thames is an excellent sales consultant for the company. He is extremely knowledgeable about Roche Bobois range of products and gives very insightful advice on design and colour... See more

Company replied

Rated 5 out of 5 stars

I was doing this transaction remotely from New York. The store personnel on both ends were very helpful in making sure I could see the color options and make the best decision.

Rated 5 out of 5 stars

Excellent warm and friendly welcome to the store. The Manchester store looks wonderful and so stylish. Linda went out of her way to make sure we had a truly personalised consultation and buying experi... See more

Company replied

Rated 5 out of 5 stars

We did plan to look around before making a decision to purchase our new sofa. It was our first time walking in Roche Bobois showroom in Basel. Orlinda warmly welcomed us and let us get comfortable... See more

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Manufacturer
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Outdoor Furniture Store

About Roche Bobois

Written by the company

rochebobois.com

French Art de Vivre

Roche Bobois est un éditeur français, leader international du mobilier haut de gamme. Meubles & canapés de designer, luminaires, objets de décoration. Services personnalisés.

Voir le site 

Nos magasins 

Nos valeurs

Un meuble Roche Bobois, c'est avant tout un meuble qui a une personnalité unique, faite de personnalités multiples : celle du créateur qui l'a imaginé, avec sa part de talent, d'audace et d'inventivité, et votre part de personnalité, de liberté, de créativité. Choix des formes, des couleurs, des cuirs, des bois, des finitions... chaque meuble devient une pièce unique, exclusive, réellement conçue pour Vous.

Un meuble Roche Bobois, c'est aussi un meuble responsable, inscrit dans une démarche logique de respect des matières travaillées et du monde qui nous entoure. Devenir meilleur chaque jour, chercher en permanence les moyens de réduire les impacts sur notre environnement est une constante naturelle de notre comportement.

Notre métier: créer des rencontres entre l'inspiration, le savoir-faire et vous. Entre l'art et la vie. Réussir un meuble, c'est créer un art de vivre.


Contact info


4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(5,834)

1,621 reviews in the last 12 months

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Rated 5 out of 5 stars

good shop staff

our helper, Diego, is super nice, friendly and helpful.

26 March 2026
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Reply from Roche Bobois

Dear client,
Many thanks for taking the time to leave this kind comment.
We hope to see you again very soon in our showroom!

Best regards,
The Antwerpen Roche Bobois team

Rated 5 out of 5 stars

The full experience is great

The full experience is great, the staff is very helpful and professional, the product is great, and service is perfect.

2 April 2026
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Reply from Roche Bobois

Bonjour,
We are so happy to hear of your enjoyable experience at our Geneva showroom. We take pride in our customer service and appreciate your feedback. We hope you enjoy your new Roche Bobois pieces!
Sincerely,
Our Roche Bobois Geneva Team

Rated 5 out of 5 stars

Both Frederica and Razam were very…

Both Frederica and Razam were very professional and made the whole process very smooth for us. Would highly recommend.

1 April 2026
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Reply from Roche Bobois

Dear Marc, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Nata

Attentive and professional staff

23 March 2026
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Reply from Roche Bobois

Dear Konstantin, we are pleased to hear of your visit to our Chelsea showroom and that our sales team was able to meet all of your expectations.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

On a envie de revenir pour d’autres achats

Disponibilité du vendeur
Bonne connaissance de l’article
Excellente écoute pas de bla bla inutile
Excellent conseil
Propositions attractives (remises, vente de l’article de démonstration.

28 March 2026
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Reply from Roche Bobois

Très cher client,
Un grand merci pour votre message et pour la confiance que vous accordez à Roche Bobois Bruxelles. Nous sommes ravis que votre expérience en magasin vous ait donné envie de revenir et que l’accompagnement de notre équipe ainsi que nos propositions aient contribué à votre satisfaction.

Bien à vous,
L'équipe Roche Bobois Bruxelles

Rated 5 out of 5 stars

Great experience!

Great experience
Warm and welcoming staff who helped me feel confident about marching the furniture I purchased

27 March 2026
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Reply from Roche Bobois

Dear client,

Thank you so much for your wonderful feedback! We’re delighted to hear how happy you are with your new furniture and the overall experience. We truly appreciate your trust and look forward to welcoming you again in the future.

Best regards,
The Amsterdam showroom team

Rated 5 out of 5 stars

The ladies were lovely to deal with-…

The ladies were lovely to deal with- not overbearing and allowed plenty of time to browse but great help when requested

19 March 2026
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Reply from Roche Bobois

Dear Niamh, we are pleased to hear of your visit to our Dublin showroom and that our sales team was able to meet all of your expectations.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Always a pleasure to discuss design and…

Always a pleasure to discuss design and options with the team at Roche Bobois Basel. On this occasion with Luc, who was super helpful and efficient.

24 March 2026
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Reply from Roche Bobois

Bonjour,
Thank you for visiting our Basel showroom. We are glad to hear you were warmly welcomed by Luc and her team and hope you enjoy your newest Roche Bobois pieces.
We hope to see you again soon!
Sincerely,
Our Roche Bobois Basel Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, innovative design approach, friendliness. I would go again.

14 March 2026
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Reply from Roche Bobois

Bonjour,
Thank you for your kind feedback on your experience at the Basel showroom. We are so glad you enjoyed your experience and look forward to hearing from you again soon!

Sincerely,
Roche Bobois Basel Team

Rated 5 out of 5 stars

A very positive experience … We were very fortunate in meeting with…

We were very fortunate in meeting with Alara Buyuran who has a great passion for the brand and its offering. She has a great customer service approach we quickly grasped what we were trying to achieve and added a great deal of value with her advice and support. She is a real asset to your business being both intelligent and thoughtful in meeting customer needs.

18 March 2026
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Reply from Roche Bobois

Dear Linda, we are pleased to hear of your visit to our Fulham showroom and that our sales team was able to meet all of your expectations.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

It is a dream come true 🙏!! Sooo excited

I have been watching this shop for YEARS!! and always said that 1 day I will have my sofas from that place!!
And here came the day 😁!!
Arrived... after booking the wrong day.. sorry And was welcomed anyway.
So the furniture in this place... is AMAZING!!!!!
And just for bonus...
The Staff... they are all amazing in this place!!! So welcoming and helpful.

Finally I have my dream sofas in the making...
Photos to follow once they arrive 😉

14 March 2026
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Reply from Roche Bobois

Dear Shelley, we are pleased to hear of your visit to our Manchester showroom and that our sales team was able to meet all of your expectations. We hope you enjoy your new Roche Bobois sofas!

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. Nothing was too much trouble and they have great judgement.

13 March 2026
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Reply from Roche Bobois

Dear Susan, we are pleased to hear of your visit to our Manchester showroom and that our sales team was able to meet all of your expectations.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent, very helpful and knowledgeable

4 March 2026
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Reply from Roche Bobois

Dear Anastasia, we are pleased to hear of your visit to our Walton showroom and that our sales team was able to meet all of your expectations.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Parts for a table

We didn't visit the showroom in Manchester but were in contact via phone and email. Gino and Linda were extremley helpful in sourcing the items we needed to repair the Ricochet table that hd been damaged in an accident.

8 March 2026
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Reply from Roche Bobois

Dear Garry, we are pleased to hear of your call to our Manchester showroom and that our sales team was able to meet all of your expectations.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Both Diana and Sonya handled the purchase with high professionalism and personal touch. Thank you!!!!

10 March 2026
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Reply from Roche Bobois

Thank you so much for your kind words!It was a pleasure assisting you, and we sincerely appreciate your trust and support. We look forward to welcoming you again in the future!

Rated 4 out of 5 stars

The excellent staff

The excellent staff

9 March 2026
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Reply from Roche Bobois

Dear Edward, we are pleased to hear of your visit to our Dublin showroom and that our sales team was able to meet all of your expectations.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Watch out with such a great show room. You will be spending your money.

The show room is styled really well showing all the items in a stylish home setting.
We were helped by the knowledgable staff Gino & Linda to make our choices on colour . They were very attentive knowledgable and just really really nice.

8 March 2026
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Reply from Roche Bobois

Dear Tracey, we are pleased to hear of your visit to our Manchester showroom and that our sales team was able to meet all of your expectations. We hope you enjoy your new Roche Bobois pieces!

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

The team were great

The team were great - we made an appointment ahead of our visit and someone was available to help us on arrival. We ended up leaving with an offer for a sofa, and on sharing our room details overnight the next day they sent us a visualization. This sealed the deal!

24 February 2026

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