Robert White Photographic Reviews 

344
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the highly professional staff who provide expert advice and support when choosing photographic equipment. Consumers consistently note that orders arrive promptly, are securely packaged, and that browsing products on the user-friendly website is both seamless and efficient. Buyers often highlight the extensive product knowledge and friendly demeanor of the team, making every transaction thoroughly pleasant and reassuring. Though some customers experienced minor delivery delays caused by external couriers or noted occasional packaging inconsistencies, the overall sentiment remains exceptionally positive across nearly all completed orders.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast delivery and helpful communication.... See more

Product

Reviewers mention positive feedback about product quality, noting that items arrive as described and live up... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting extremely fast shipping and secure... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, extensive knowledge, and... See more

Order

Clients share positive opinions on order, highlighting that the website is easy to navigate and the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fairly compact lens to use with my R5 Canon. With quality construction and a smooth focus wheel it's a pleasure to use. Often described as dreamy while wide open but super sharp at F5.6. Care is nee... See more

Company replied

Rated 5 out of 5 stars

Excellent BUT Well done on getting my Voightlander lens hood out to me next day. Notwithstanding that excellent service, I'd like to pull Robert White up about why everything they sell via G... See more

Company replied

Rated 5 out of 5 stars

Jack at Robert White Photographic went above and beyond helping me track down a part, that was now sadly out of production. Whilst many emails and photos were exchanged, with the thought, that maybe... See more

Company replied

Rated 5 out of 5 stars

This shop is an astonishing place. A proper photography shop A little hard to find on your first visit (you need the third and final entrance onto the industrial park). Its staff super professio... See more

Company replied


Company details

  1. Photo Shop
  2. Camera Store

Written by the company

Established in 1982, Robert White is an official supplier of Voigtlander, Arca-Swiss, Hasselblad, Toyo, Gitzo, Quantum, LEE Filters, Hasselblad, Fogg, Hedler, Tether Tools, Triggersmart & Walkstool


Contact info

4.9

Excellent

TrustScore 5 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(344)

151 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good delivery

Next day despatch and delivered day after, all very straightforward. Prices in par with elsewhere. All good.

8 April 2026
Robert White Photographic logo

Reply from Robert White Photographic

Thank you for taking the time to leave a review. Good to hear your purchase went well.

Rated 5 out of 5 stars

Knowledgeable, friendly service

Friendly service, product knowledge and fast despatch. Prompt communication when advice needed on product usage.

7 April 2026
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Reply from Robert White Photographic

Hello Keith, thank you for taking the time to leave a review, it is much appreciated. Look forward to being of service again in the future.

Rated 5 out of 5 stars

Prompt and efficient

Lens arrived next day. Good comms etc.

31 March 2026
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Reply from Robert White Photographic

Hello Matthew, thank you for taking the time to leave a review and great to hear your lens arrived on time. Look forward to being of service again in the future.

Rated 5 out of 5 stars

Excellent price and fast delivery.

An excellent price for the filter, cheaper than Amazon etc, and a very fast delivery too. First time I’ve bought from them and will definitely be buying from them again.

30 March 2026
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Reply from Robert White Photographic

Hi Paul, thank you for taking the time to leave a review. Look forward to being of service again in the future.

Rated 5 out of 5 stars

Good communication

Good communication, fast shipping.

17 March 2026
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Reply from Robert White Photographic

Hello Charles, thank you for taking the time to leave a review. Great to hear your order arrived safely and in good time. Look forward to being of service again in the future.

Rated 5 out of 5 stars

Quick delivery, Perfect service

Quick delivery (even though I am in Central Europe); this was a replacement part for my older camera I could not find anywhere else. Thank you very much.

13 March 2026
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Reply from Robert White Photographic

Hello Martin, thank you for taking the time to leave a review. Good to hear we found the part you were looking for. We look forward to be of service again in the future.

Rated 5 out of 5 stars

Ian is great fantastic advice and help

I was on the fence on what lens hood to get with a Voigtländer 28mm Ultron 2. Ian was fantastic great advice generally and he sent me 6 pictures of the lens with different hoods from different angles. The lens turned up next day and is fantastic… just wish I had a black paint M11

12 March 2026
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Reply from Robert White Photographic

Hi Marcus, thank you so much for taking the time to leave such a complimentary review. We do try to go the extra mile so it is good to know we achieved that goal on this occasion. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Excellent Customer Service

I recently bought a new tripod and head from Robert White Photographic. I experienced excellent customer service and would highly recommend them.

9 March 2026
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Reply from Robert White Photographic

Hello Stephen, thank you for taking the time to leave a review. We really appreciate it, and look forward to being of service again in the future.

Rated 5 out of 5 stars

Highly recommended

I have used Robert White Photographic over several decades and have always found them to be professional and a pleasure to deal with.
Highly recommended.

5 March 2026
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Reply from Robert White Photographic

Hello Julian, thank you for leaving a review and for your continued custom over many years. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Excellent service and very swift…

Excellent service and very swift delivery- great company.

3 March 2026
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Reply from Robert White Photographic

Thank you for taking the time to leave a review. Good to hear your order arrived promptly.

Rated 5 out of 5 stars

Straight forward and simple

Very simple, smooth experience. Ordered on the weekend and lens arrived mid-week to Switzerland. Great price and service.

2 March 2026
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Reply from Robert White Photographic

Hello David, thank you for leaving a review. Great to hear your order arrived in good time. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Excellent service and prompt delivery

Excellent service and prompt delivery
One of the best companies to deal with, probably the very best.

27 February 2026
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Reply from Robert White Photographic

Hello Anthony, thank you so much for leaving such a complimentary review and for your continued custom. We always endeavour to provide excellent customer service. It is great to know we have achieved our goal!

Rated 5 out of 5 stars

I enjoyed buying from Robert White

I enjoyed buying from Robert White, very helpful and no pressure, they understand the equipment and offer helpful advice.

25 February 2026
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Reply from Robert White Photographic

Hello Peter, many thanks for taking the time to leave a review. Look forward to being of service again in the future.

Rated 5 out of 5 stars

Excellent customer service!

Robert White were fantastic to deal with. I had an issue with my tripod head and they arranged for it to be sent back to the manufacturer for service and repair. Communication was excellent - top notch customer service from them. Highly recommended.

25 February 2026
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Reply from Robert White Photographic

Hi Matthew, thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Rapid order fulfilment

Rapid order fulfilment

24 February 2026
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Reply from Robert White Photographic

Hello Keith, thank you for leaving a review. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Fabulous service

Fabulous service. Always happy to give good impartial advice.

23 February 2026
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Reply from Robert White Photographic

Hi Paul, thank you for taking the time to leave a review and for your continued custom.

Rated 5 out of 5 stars

Really great to deal with

Really great to deal with. Informative, friendly and super helpful. Give you money to an independent retailer, rather than one of the big faceless sellers.

19 February 2026
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Reply from Robert White Photographic

Hello Neil, thank you so much for taking the time to leave such a positive review. We look forward to being of service again in the future.

Rated 5 out of 5 stars

The website was easy to navigate and my…

The website was easy to navigate and my order was expedited quickly.
The product, a RF-PRO AS, lived up to my expectations.

18 February 2026
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Reply from Robert White Photographic

Hello Kim, thank you for leaving a review. Good to hear your order went smoothly. We look forward to being of service again in the future.

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