Very friendly engineer who came out (on time) to fix my air sourced heat pump and central heating which had failed. He was polite, informative, respectful of property and ensured that the fix was car... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I think that Dave in 2025 and Steve in 2026 are two very professional people that left my wife and I feeling very comfortable & confident that our air source heater was well serviced and ready for th... See more
Company replied
In spite of having a major breakdown with our Daikin Air source heat pump, within 6 months of the end of our 5 year warranty we have been very impressed with the support and attention from Robert Hea... See more
I have just had my air source heat pump and gas boiler serviced by Kumar Patel. He went above and beyond what I would have expected from a service. He was extremely thorough and professional, explaini... See more
Company details
Written by the company
Robert Heath Heating is a leading provider of heating, hot water and electrical solutions for the social housing sector and private clients in the UK. We work closely with housing associations and local authorities to design, install, and maintain energy-efficient systems that ensure resident comfort and well-being. We believe everyone deserves a warm, comfortable, and safe home. We're committed to working with our partners to create sustainable communities where residents thrive.
Contact info
264 Burlington Road, KT3 4NN, New Malden, United Kingdom
- 03330141000
- cs@robertheath.co.uk
- www.robertheath.co.uk
4.4
Excellent
17K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 48 hours
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Very professional service.
Very professional service, he was polite friendly and helpful giving advice about what to do if I hear the carbon monoxide alarm.
9 September 2026
Unprompted review
Reply from Robert Heath Heating Limited
Thank you for taking the time to leave such a lovely review. We're delighted to hear that you found our service professional, polite, friendly, and helpful. We appreciate your kind words!Best regards, Elise
Excellent work & thorough.
9 September 2026
Unprompted review
Reply from Robert Heath Heating Limited
Thank you for your kind words! We're delighted to hear you were happy with the work.Best regards, Kat
Very competent staf
9 September 2026
Unprompted review
Reply from Robert Heath Heating Limited
Thank you for taking the time to leave us a review. We're delighted to hear that you found our staff very competent. We appreciate your kind words!Best regards, Jennifer
Quick response to initial call out
Quick response to initial call out.
Excellent work
9 September 2026
Unprompted review
Reply from Robert Heath Heating Limited
Thank you for taking the time to leave us a review. We're delighted to hear that you were pleased with our quick response and the excellent work carried out. Have a wonderful day.Best regards, Jennifer
What a great guy he knew what to do and… what’s the date today?
What a great guy he knew what to do and how to do without any fuss
8 September 2026
Unprompted review
Reply from Robert Heath Heating Limited
Thank you for taking the time to leave us such a kind review! We're delighted to hear that you had a great experience and that our engineer was able to assist you without any fuss.Best regards, Elise
Great service.
Great service.
Kane serviced our Daikin Heat Pump earlier this week, as usual it was prompt, efficient and on time.
Many thanks.
Chris H
7 September 2026
Unprompted review
Reply from Robert Heath Heating Limited
Thank you for taking the time to leave such a kind review, Chris H. We're delighted to hear that Kane provided prompt, efficient, and ontime service for your Daikin Heat Pump. Your satisfaction is very important to us!Best regards, Tom
Reply from Robert Heath Heating Limited
Thank you for your feedback! We're glad to hear that our service was on time for you.Best regards, Elise
Reply from Robert Heath Heating Limited
Thank you for taking the time to leave us a review. We're delighted to hear you were happy with the service.Best regards, Tom
Excellent customer service
Excellent customer service, Engineer who attended was extremely polite and friendly quick and tidy with his work!
8 September 2026
Unprompted review
Reply from Robert Heath Heating Limited
Thank you for your kind review! We're delighted to hear that you had an excellent experience with our customer service and engineer. We'll be sure to pass on your lovely feedback.Best regards, Jennifer
Top notch service
Came at.the specified time, explain the purpose of visit, gave me advice on how to keep my boiler to run smoothly.
8 September 2026
Unprompted review
Reply from Robert Heath Heating Limited
Thank you for taking the time to leave such a kind review. We are delighted to hear you were happy with your service and found our engineer helpful and informative.Best regards, Kat
Efficient and polite service
8 September 2026
Unprompted review
Reply from Robert Heath Heating Limited
Thank you for taking the time to leave us a review. We're pleased you were happy with the service. Have a wonderful day, Steffan
Excellent service
Excellent service - friendly and professional thank you Lesley Esh
8 September 2026
Unprompted review
Reply from Robert Heath Heating Limited
Thank you for your kind words and for taking the time to leave us such a lovely review! We're so pleased to hear that you received excellent, friendly and professional service.Best regards, Steffan
The engineer came in condemned my…
The engineer came in condemned my boiler and said the council will be in touch and walked out.
8 September 2026
Unprompted review
Reply from Robert Heath Heating Limited
Thank you for taking the time to leave us a review. I'm truly sorry to hear about the experience you've had with our engineer. We understand how concerning it must be to have your boiler condemned without further clarity.We would like to investigate this matter thoroughly for you. Please could you email us at CS@robertheath.co.uk with more details, so we can escalate this to our management team and look into what happened?Best regards, Louise
Great work done from this company
I was very pleased with this company. They came when they said they would, found the fault straight away. Then came back to do the repair. They left the area clean and tidy and was quick, polite and kept me inform of what needed to be done. i would definitely recommend this company for any work that you needed doing.
7 September 2026
Unprompted review
Reply from Robert Heath Heating Limited
Thank you for taking the time to share your review! We’re delighted to hear about your positive experience with our team. Delivering reliable, quality service is always our top priority, and your feedback means a lot to everyone at Robert Heath Heating.
Amazing service and so polite
Robert was a genuine very pleasant and courteous tradesman. I would have him back and work in my house anytime.
Job done first time and perfect. Clean and tidied up after him.
Very impressed well done. Keep doing want you are doing.
10/10 for everything.
7 September 2026
Unprompted review
Reply from Robert Heath Heating Limited
Thank you so much for your kind words and for taking the time to leave such a wonderful review! We are delighted to hear that you were so impressed with Robert's service and that the job was completed perfectly, first time. We will be sure to pass your feedback on to Robert.Best regards, Jennifer
Very quick service and very polite staff
Very quick service and very polite staff
7 September 2026
Unprompted review
Reply from Robert Heath Heating Limited
Thank you for your kind review! We're delighted to hear that you experienced quick service and found our staff polite. We truly appreciate your feedback.Best regards, Steffan
Stephen
The engineer, Stephen, arrived on time and immediately set to work. I found him friendly, efficient and knowledgeable. The service was completed in good time and the area was left clean and tidy. I have no complaints and intend to place other work with the company.
4 September 2026
Unprompted review
Reply from Robert Heath Heating Limited
Thank you so much for taking the time to leave such a wonderful review! We're absolutely delighted to hear about your positive experience with Stephen.It's fantastic to know that he arrived on time, was friendly, efficient, and knowledgeable, and left the area clean and tidy. We pride ourselves on providing excellent service, and your feedback truly reinforces the hard work our engineers put in.We greatly appreciate your kind words and look forward to the opportunity to assist you with any future work.Best regards, Louise
The guy who come was very polite and…
The guy who come was very polite and professional
4 September 2026
Unprompted review
Reply from Robert Heath Heating Limited
Thank you for taking the time to leave us a review. We're delighted to hear that you found our engineer polite and professional.Best regards, Steffan
Reply from Robert Heath Heating Limited
Thank you for your kind words! We're delighted to hear you had excellent service.Best regards, Kat
Very friendly and professional
Very friendly, very professional - no fuss, got the job done. Thank you Benn and Penelope, from a very happy customer.
2 September 2026
Unprompted review
Reply from Robert Heath Heating Limited
Thank you so much for your kind words! We are delighted to hear that Benn and Penelope provided you with friendly, professional service and got the job done efficiently. Your feedback is greatly appreciated.Best regards, Louise
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