Customer service is very good and would have gotten a five star for the whole experience except for some prices which I thought were excessive. For instance who knew a bottle of methylated spirits... See more
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Present on the high street since 1872, Robert Dyas is one of the oldest and most respected retailers in the UK. Offering everything from home appliances to garden furniture, DIY essentials to cleaning solutions, we pride ourselves on an innovative and diverse product range delivered with outstanding customer service.
Contact info
1 St George's Rd,, SW19 4DR, Wimbledon, United Kingdom
- www.robertdyas.co.uk
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Always friendly & helpful
Always friendly & helpful staff & you always have what I need : )
The product was easy to find
The product was easy to find, and the assistant was excellent.
You get what you pay for
Only just received and assembled, so I can’t comment on how my bench will stand the test of time. It is thinner wood than I was expecting, but it was relatively cheap and I guess you get what you pay for. Delivery was good.
Trusted brand and quality tested product
Trusted brand and quality tested product
Boston bedside tables arrived fast but…
Boston bedside tables arrived fast but are much darker than the picture and poor quality. It says on box you cannot return once opened but how do you know unless you open box? Took ages to put together as poorly made and drawer would not shut, my husband had to remake the inside so it would shut.
Don’t waste your money buy something else!

Reply from Robert Dyas
In store experience
Helpful & friendly staff in Worthing store and good value products. Thank you :)
Brilliant service
After placing my order online on 23/7/26 my Freestyle Rollator was delivered on 24/7/26. Brilliant service!
Lovely solid unit just like the picture
Delivery well organised could have done with 2hr slot.
Unit very easy to assemble instructions very clear.
Quality solid unit looks amazing.
Staff was extremely kind
Staff was extremely kind, unfortunately I was in a hurry and couldn’t be as nice to them as they deserved.
Absolutely Shocking
Shocking company to deal with and their South African cal centre customer service team - stay well away, avoid and. Us from a company that provides customer service teams based in the UK

Reply from Robert Dyas
Pretty poor for the price.
Quick delivery and well packed.
The plant was very poor all but one of the stems were dead and the remaining live stem was very weak and spindly and very few roots visible in the compost. Definitely not worth what I paid for it. Just hope it takes in the garden.

Reply from Robert Dyas
Corona 1 drawer coffee table
Corona 1 drawer coffee table. Arrived on time . Well packaged. Easy to put together by myself. Looks exactly as in picture. Would definitely order from Robert Dyas again.
First class service & delivery
First class service & delivery. Would recommend
Order was ready quickly
Order was ready quickly. Staff member polite helpful fast and efficient.
Very pleased with my purchase
I had ordered from another company originally and item was out of stock.
Found this alternative on RD and orders it for collection. I’m really pleased with my alternative which I actually think is better than what I originally had ordered. Was cheaper, chairs are very comfortable and I’m very pleased with my purchase.
Great product and excellent service…
Great product and excellent service fast delivery thanks
Good product available at a great…
Good product available at a great price, easy to order, delivery as advised.
One issue was that a large label on the package showed a different address totally unrelated to me - luckily the delivery driver rang me to confirm delivery and I was able to give him my address. He complained that I had given the shipper the wrong address which was not the case, I have not idea why this other address was labelled on my order.
I was told repeatedly that I would be…
I was told repeatedly that I would be contacted to arrange delivery, but it turned up without notice late in the day when I didn’t have help to left the very heavy box. The box was damaged and I told the delivery driver who couldn’t have cared less.

Reply from Robert Dyas
Fantastic quality and value
Fantastic quality and value, excellent customer service and support, delivery guys were outstanding, very helpful.
Good store to shop
Easy to find products
.good prices
and staff were very pleasant
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