Staff are attentive and helpful. I asked for assistance in finding a spot cleaner for carpet and was swiftly shown where they are located saving me time from going through the many useful household... See more
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Company details
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Present on the high street since 1872, Robert Dyas is one of the oldest and most respected retailers in the UK. Offering everything from home appliances to garden furniture, DIY essentials to cleaning solutions, we pride ourselves on an innovative and diverse product range delivered with outstanding customer service.
Contact info
1 St George's Rd,, SW19 4DR, Wimbledon, United Kingdom
- www.robertdyas.co.uk
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Replied to 99% of negative reviews
Typically replies within 24 hours
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Brilliant service
After placing my order online on 23/7/26 my Freestyle Rollator was delivered on 24/7/26. Brilliant service!
Lovely solid unit just like the picture
Delivery well organised could have done with 2hr slot.
Unit very easy to assemble instructions very clear.
Quality solid unit looks amazing.
Staff was extremely kind
Staff was extremely kind, unfortunately I was in a hurry and couldn’t be as nice to them as they deserved.
Absolutely Shocking
Shocking company to deal with and their South African cal centre customer service team - stay well away, avoid and. Us from a company that provides customer service teams based in the UK

Reply from Robert Dyas
Pretty poor for the price.
Quick delivery and well packed.
The plant was very poor all but one of the stems were dead and the remaining live stem was very weak and spindly and very few roots visible in the compost. Definitely not worth what I paid for it. Just hope it takes in the garden.

Reply from Robert Dyas
Corona 1 drawer coffee table
Corona 1 drawer coffee table. Arrived on time . Well packaged. Easy to put together by myself. Looks exactly as in picture. Would definitely order from Robert Dyas again.
First class service & delivery
First class service & delivery. Would recommend
Order was ready quickly
Order was ready quickly. Staff member polite helpful fast and efficient.
Very pleased with my purchase
I had ordered from another company originally and item was out of stock.
Found this alternative on RD and orders it for collection. I’m really pleased with my alternative which I actually think is better than what I originally had ordered. Was cheaper, chairs are very comfortable and I’m very pleased with my purchase.
Great product and excellent service…
Great product and excellent service fast delivery thanks
Good product available at a great…
Good product available at a great price, easy to order, delivery as advised.
One issue was that a large label on the package showed a different address totally unrelated to me - luckily the delivery driver rang me to confirm delivery and I was able to give him my address. He complained that I had given the shipper the wrong address which was not the case, I have not idea why this other address was labelled on my order.
I was told repeatedly that I would be…
I was told repeatedly that I would be contacted to arrange delivery, but it turned up without notice late in the day when I didn’t have help to left the very heavy box. The box was damaged and I told the delivery driver who couldn’t have cared less.

Reply from Robert Dyas
Fantastic quality and value
Fantastic quality and value, excellent customer service and support, delivery guys were outstanding, very helpful.
Good store to shop
Easy to find products
.good prices
and staff were very pleasant
Thought I would have problem…
Thought I would have problem undertaking on line order for first time but was so easy to order my new coffee machine available in just a few hours with click and collect
Delivery was excellent
Delivery was excellent.
Placed in the garden rather than the drive as I was out.
Going together well
Floor could potentially be a thicker grade of plywood.
Excellent customer service
Contact Robert Dyas with regards an issue with my new product, the team has resolve the issue faster than expected. Had a lovely experience and will shop again.
Very good customer service in house
Very good customer service in house. I did for the first time a click and collect at the Edgware branch and it was terrific.
Good item at decent price
Good item at decent price, convenient pickup, helpful staff
Unfortunately the plant arrived in poor…
Unfortunately the plant arrived in poor condition.. I have taken a photo and watered it straight away but doesn’t look likely to recover

Reply from Robert Dyas
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