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Riverford Organic Farmers Reviews 

20,606
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,468 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fresh and delicious organic produce, noting that the vegetables taste vibrant, natural, and full of wonderful flavor. People also deeply appreciate the friendly delivery drivers who arrive promptly, alongside the convenient eco-friendly packaging that gets easily recycled. Customers often mention how helpful the included recipe booklets are for cooking new meal ideas. However, some customers also noted frustrating issues with spoiled, damaged, or missing items upon delivery, which negatively impacted their initial experience. A few people additionally mentioned difficulties navigating the online ordering system when trying to modify their regular purchases or manage account details.

What people talk about most

Product

Customers had positive experiences with product, noting that the organic fruit and vegetables are remarkably... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional freshness and delicious... See more

Delivery service

Consumers find the delivery service to be an excellent and reliable experience. Reviewers frequently... See more

Service

Reviewers mention positive feedback about service, expressing deep appreciation for the professional,... See more

Order

People report positive experiences with order, highlighting the ease of placing and modifying items weekly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Referred by a friend. Riverford is brilliant , such a clever set up with all packaging recycled or reused. The fruit & veg is of top quality, with a choice of things that I can’t get locally . Als... See more

Rated 5 out of 5 stars

It’s great to have fresh vegetables all without chemicals or other nasties. Excellent variety and superb taste, all gracing your table and the ability to feed the family healthy. Delivery is withi... See more

Company replied

Rated 5 out of 5 stars

I was referred to Riverford by a friend, as I have serious gut issues & wanted to treat it as kindly as possible. I haven’t looked back! I absolutely love all the Riverford produce & delight in trying... See more

Rated 5 out of 5 stars

Since becoming a Riverford customer I have simply enjoyed knowing that whatever I buy from them is giving my body the best chance with the organic products supplied by them. Fruit and vegetabl... See more


Company details

  1. Supermarket
  2. Fruit and Vegetable Store
  3. Grocery Delivery Service
  4. Organic Farm
  5. Organic Food Store
  6. Seasonal Goods Store

Written by the company

The Riverford box scheme began when Guy Singh-Watson started delivering vegetables locally to 30 friends in Devon. We now deliver for free to over 50,000 homes around the UK by our team of drivers. Visit www.riverford.co.uk to buy groceries from our award winning online organic farm shop and box scheme. Seasonal vegetable boxes, fruit, meat, milk, eggs &; more. Delivered from our farm to your door. We work closely with small-scale growers, offering fair prices and long-term support through our ethical Supplier Charter. Beyond delivering veg boxes, our aim is to inspire people to enjoy seasonal produce through a wide variety in seasonal fruit and veg, recipes, tips, and videos. Join the thousands of homes today to live life on the veg.

Riverford Organic Farmers

Written by the company

Fresh, Seasonal & 100% Organic
We really know our onions. We’ve been growing them (and everything else) organically for 30 years. Our iconic seasonal veg boxes promise unrivalled flavour: from the carrotiest carrots to the sweetest tomatoes.
Delivered for free from our farm to your door
No couriers – just your friendly local veg team. No need to be home; just tell us where to leave it, and we’ll do the rest. There are no hidden fees or subscriptions.
80% Less Plastic
On average our veg boxes contain 80% less plastic than the supermarket equivalent. For more information visit: https://www.riverford.co.uk/ethics-and-ethos/thoughtful-packaging

Guaranteed Ethics

Award-winning ethics you can trust.

Award-winning ethics you can trust.
We’re 100% organic and certified by the Soil Association, the UK’s largest organic certification body. We have also won a few awards, including The Observer's Ethical Product of the Decade.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(20,606)

1,412 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent fruit, salad & vegetables.

Excellent fruit, salad & vegetables & stays fresh so much longer than any I have bought in supermarkets. You can certainly taste the difference as it is organic. Excellent delivery service too. Easy & good communication to customers. Also very reliable.

8 July 2026
Rated 5 out of 5 stars

Making it Easier to Make Great Choices

Wonderfully fresh food delivery to my door by a friendly and helpful driver. Loads of choice at point of ordering with the chance to change my order if I need to. I tried the surprise bag which was really good value and excellent to receive items I hadn’t thought about getting but will add a lovely twist to my weeks menu. I will definitely try it again. Oh and being able to order as much or as little particularly works well for my small household. And of course NO PLASTIC which is the icing on the cake for me!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Veg and fruit are good quality

Veg and fruit are good quality. Box contents provide for nutritious and tasty meals all week. It’s easy to select the best option and add extra items where needed. Importantly, all items organic.

6 July 2026
Rated 5 out of 5 stars

No plastic and great produce

Delivery times great. All items in compostable bags or tubs, no plastic. The app allows you to amend your order (haven't tried it yet) and the produce is fresh, varied and great quality.

6 July 2026
Rated 4 out of 5 stars

Thumbs-up - very nearly the full five stars

Well-packed goods; fruit and veg are good quality and tasty; doughnut peaches small - perfect for small children and a fruity snack for me - but delicious and keep well; ethical packaging; can return packaging to them; the boxes fold well and, importantly, fit inside both their big sturdy paper bag and the cooling bag - this makes a compact easy-to-store packaging collection for return the next delivery day; delivery went to the wrong house once - we got theirs and they got ours; a cabbage was a bit wilted once, but only the very outside leaves which made a good wrapping for the cut cabbage in the fridge, which was handy; one thing did not arrive once; friendly people; customer service good.

10 July 2026
Riverford Organic Farmers logo

Reply from Riverford Organic Farmers

Hi Deborah,

Thank you for taking the time to leave us a review, we really appreciate it.

We're always heartened to read the feedback from our lovely customers.

If there are ever any issues affecting your orders, please do reach out to us.

Thanks again and we hope to see you again soon.

Rated 5 out of 5 stars

No.1 Riverford Fan

The food is great, reasonably priced and always tastes good. The delivery drivers always go out of their way to make sure my delivery is safe/out of the way of the main street. Love Riverford :)

5 July 2026
Rated 5 out of 5 stars

Great fruit and veg

I've ordered from Riverford a few times now and every time the quality of the fruit and veg has been brilliant. Ordering is easy and the delivery is always smooth. I especially love that they usually have fruit and veg that I can't get from the supermarkets and it's always clear where the produce has come from.

4 July 2026
Rated 5 out of 5 stars

Love this service

Love this service, the food quality and range is fantastic and the communication, organisation and responsiveness is brilliant. So happy to have found you Riverford!

13 July 2026
Unprompted review
Rated 5 out of 5 stars

The vegetables great

The vegetables are always fresh but unfortunately due to the excessive heatwave that we are having at this time the bunch of carrots don't t last long every thing else does.Their vegetable last longer than supermarkets vegetables and taste like homegrown .

4 July 2026
Rated 5 out of 5 stars

We've had a few boxes delivered now

We've had a few boxes delivered now, everything is packed separately, the free recipe book was great as it helped me to decide what to do with some of the veg in my box. Its good too that you can pause your deliveries and there's a big choice of different boxes to tempt you. All in all I'd say we are pleased with Riverford.

29 June 2026
Unprompted review
Rated 4 out of 5 stars

Don’t know really just fancy making…

Don’t know really just fancy making soup and my way brings out the nature of your products

4 July 2026
Riverford Organic Farmers logo

Reply from Riverford Organic Farmers

Hi Niel,

Thank you for sharing your thoughts with us.

It sounds like you're enjoying your Riverford produce, and great that you're producing lots of nourishing soup.

We look forward to seeing you again soon.

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