After sigmkficant research into a Headphone that would match well with my Grahsm Slee Solo ULDE headphone amplifier, i settled on the Sennheiser HD600 as a very solid choice. As ever Richer Sounds onl... See more
Company replied
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After sigmkficant research into a Headphone that would match well with my Grahsm Slee Solo ULDE headphone amplifier, i settled on the Sennheiser HD600 as a very solid choice. As ever Richer Sounds onl... See more
Company replied
After shopping around, found the best deal on Richer Sounds. Added bonus of additional warranty and the item being in stock. Informative delivery and within the time specified. The delivery company BJ... See more
Company replied
After a recommendation from my brother-in-law I ordered a new DAB+ radio online very easily on the 29th July it said delivery by 5th August but actually received on 1st. Excellent communication. Deliv... See more
Company replied
Richer sounds are my go to now because they are always professional and knowledgeable and the prices competitive they don’t mess people around they just always deliver top notch service. More than ha... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
3 - 4 Hankey Place, SE1 4BB, London, United Kingdom
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The contact after placing my order which arrived in good time and well packaged. Also the price point of
the product. Thank you.

Reply from Richer Sounds - Websales
Terrific company staffed by knowledgeable enthusiasts. Always a fair or excellent price and the 6 year guarantee actually means something.

Reply from Richer Sounds - Websales
They tend to only stock quality products, have great customer support and quick service. Full marks! (online customer)

Reply from Richer Sounds - Websales
Excellent service. Really pleased with the service I received from this company. Very competitive price. TV arrived 24 hrs after ordering. Ordering was easy online. Packaging was pristine and delivery was on time and I was kept informed of the progress. Can't fault the experience. Really pleased with the TV. Many thanks to your team.

Reply from Richer Sounds - Websales
Good communications. Fast delivery. Great warranty. Competitive prices.

Reply from Richer Sounds - Websales
After shopping around, found the best deal on Richer Sounds. Added bonus of additional warranty and the item being in stock. Informative delivery and within the time specified. The delivery company BJS were very good. Delivered when they said they would, a rarity these days. Maybe, being employee owned, makes a difference :)

Reply from Richer Sounds - Websales
The delivery service took too long to deliver the product. Why did it take nearly a week from the order to me getting the product? Please review.my order. Many thanks.
Pleasant purchase, competitive pricing with free delivery, pleased with purchase so far 🤞
I would highly recommend recommend
Richer sounds

Reply from Richer Sounds - Websales

Reply from Richer Sounds - Websales
Fantastic company to deal with. Ordered Yamaha RS202D (Black) online and it arrived quickly and well-packaged at a competitive price. Item as described on website. I would thoroughly recommend this company and would have no hesitation in dealing with them again.

Reply from Richer Sounds - Websales
I have used Richer Sounds for my audio visual purchases for the last 40 years and I have always enjoyed an excellent experience. Of course, with Richer Sounds you always always get good prices and an excellent 6 year warranty.
I have recommended Richer Sounds to many of my friends and they too have enjoyed excellent service.

Reply from Richer Sounds - Websales
Excellent online transaction. Was looking for, and easily found, the item I was looking for on their website, and it had all the details I required and at an excellent price. Once purchased it was delivered in 2 days and is exactly what I wanted. Thank You!!!

Reply from Richer Sounds - Websales
Very happy well packaged and arrived promptly as new condition

Reply from Richer Sounds - Websales

Reply from Richer Sounds - Websales
Fantastic deal on my new TV and excellent service from start to finish. I was kept informed throughout the delivery process, and it even arrived earlier than expected. I highly recommend Richer Sounds and will definitely use them again!

Reply from Richer Sounds - Websales
Great product, great price, arrived on time and with excellent communication.

Reply from Richer Sounds - Websales
Great product reviews, good pricing, slick service, speedy delivery.

Reply from Richer Sounds - Websales
My second purchase from Richer Sounds. In each case it's been easy and the delivery service has been excellent.

Reply from Richer Sounds - Websales
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