I discussed the issue with your support team yesterday afternoon ( wednesday) We reached a conclusion after much attention from your team and a product swap was arranged I can happily respo... See more
Company replied
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I discussed the issue with your support team yesterday afternoon ( wednesday) We reached a conclusion after much attention from your team and a product swap was arranged I can happily respo... See more
Company replied
Tell you what, the whole experience from phoning to find out about an older model TV that wasn't on your website to unpacking the set and turning on couldn't, i don't think, have been better - unles... See more
Company replied
The whole on line process was seamless. Delivery date, was well with-in time stated. The six year guarantee, put Richer Sounds ahead of alternative retailers, its a No Brainer. John H Edinburgh
Fantastic product at a very competitive price. The VIP scheme, at no extra charge qualified me for an extra discount plus extended guarantee. Delivered on time. Also great customer service. Great jo... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
3 - 4 Hankey Place, SE1 4BB, London, United Kingdom
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Excellent service and super fast delivery. I got an absolute bargain at Richer Sounds and I am chuffed to bits with my purchase. I Definitely recommend 100%
The whole on line process was seamless.
Delivery date, was well with-in time stated.
The six year guarantee, put Richer Sounds ahead of alternative retailers, its a No Brainer. John H Edinburgh
Good price and quality of product. It is exactly as described and arrived safely at the promised time. I particularly appreciated the delivery options available.

Reply from Richer Sounds - Websales
Went to the Tunbridge Wells branch. Great advice, excellent service, prompt delivery. Highly recommended. also had excellent service from the Web orders side of things.

Reply from Richer Sounds - Websales
I discussed the issue with your support team yesterday afternoon ( wednesday)
We reached a conclusion after much attention from your team and a product swap was arranged
I can happily respond that the nee item arrived this morning.
Thank you first to your team steve
Who specifically did not put me on hold but spoke to sales on my behalf and was very helpful and accommodating
So full.msrks all round
Steve bis

Reply from Richer Sounds - Websales

Reply from Richer Sounds - Websales
Ordering was straight forward, delivery was good and was kept up to date regularly. Only small thing the remote feels cheap and nasty however the tv looks good and not had any issues yet.
Easy to place order, quick delivery and the six year warranty is unbeatable - highly recommended

Reply from Richer Sounds - Websales
Got streamer for very good price and arrived next day!

Reply from Richer Sounds - Websales
The price was very competitive, ordering was simple and free quick delivery for an item that I wanted. What more can you ask?
Thank you.

Reply from Richer Sounds - Websales
Whenever I look for anything hi-fi related I always have a good look around for a good deal etc. Why is it then I nearly always come back to Richer Sounds. Easy. They are simply the best. Can't beat them in price and always have a good choice of options. In this case I need a new stylus for my Project Evo deck. I found what I wanted easily and ordered it. I opted for the free delivery, a few working days. Guess what, it came next day. Outstanding again from Richer Sounds.

Reply from Richer Sounds - Websales

Reply from Richer Sounds - Websales
I’ve purchased from Richer Sounds several times now as their prices are the best available and they can be relied upon to deliver quickly. Overall they are a company that you can rely upon.

Reply from Richer Sounds - Websales
Reconditioning an old Technics SL230 turntable and ordered a new cartridge to replace the damaged one on the turntable.
Arrived very quickly and the turntable is now fully functioning and back to playing my LP collection!

Reply from Richer Sounds - Websales
Excellent service provided by Richer Sounds. Absolutely over the moon with my Cambridge Audio Evo One. Arrived the day after ordering. Will definitely be using again soon.

Reply from Richer Sounds - Websales
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