Fantastic company. Ordered a TV online and within a short amount of time, a date and time was given for the delivery. They kept me up to date with the delivery process. I have used Richer Sounds m... See more
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This was my first purchase with Richer Sounds and it was ordered and paid for online.The process was very straight forward and communication regarding delivery and collection times excellent.So glad t... See more
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We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... See more
Company replied
I prefer visiting showroom rather than buy on line . Salesperson was efficient and professional as was delivery driver . Both an asset to your firm . 10/10 . Bought a tv off you several years ago an... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
58 Lower Hillgate, SK1 3AL, Stockport, United Kingdom
- 0333 900 0022
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Fabulous and knowledgeable service by…
Fabulous and knowledgeable service by Matthew underpinned by a great price. You are the only company I would buy from . Thank you

Reply from Richer Sounds - Stockport
Prompt delivery to the Stockport branch…
Prompt delivery to the Stockport branch from where I collected the item. Efficiently seen to, out of the shop in no time.

Reply from Richer Sounds - Stockport

Reply from Richer Sounds - Stockport
Excellent customer service
Excellent customer service
Great product knowledge and advice
Competitively priced
Would highly recommend Richer sounds

Reply from Richer Sounds - Stockport
Buying a cable for my turntable.
I purchased a new cable for my turntable via the Stockport shop. The guys at the shop were as ever very friendly and helpful - as they always are. They recommended a new cable for me with express delivery. I purchased it on Saturday. They said it should arrive on Tuesday. I was surprised to get message from the courier saying it was going to be delivered a day earlier - great! Great experience and I'm sure it won't be the last time I shop at Stockport Richer Sounds. Great job guys.

Reply from Richer Sounds - Stockport
I had dealt with Richer Sounds in the…
I had dealt with Richer Sounds in the past when I bought my previous television from them and found them to be a good reputable company. This time I was served by Tom who went through all the technical details of my new television, as I am not tech minded. I found him to be patient and not at all pushy and so I placed my order. My new television was delivered before the time specified by Trav and Rob and they ensured that the television was left in a convenient place for connecting. They also stressed that if I had any problems at all that I should contact Richer Sounds for advice. Luckily, that was not necessary. This is why I would recommend this company to anyone because their customer care is second to none.

Reply from Richer Sounds - Stockport
Really helpful staff at Stockport when…
Really helpful staff at Stockport when my Tv stopped working when I needed a replacement they went out of their way to be as helpful as possible and it’s much appreciated.

Reply from Richer Sounds - Stockport
The information was very good and the…
The information was very good and the tv was delivered next day and was in perfect condition thanks will carry on using Richer Sounds. Many thanks to the staff

Reply from Richer Sounds - Stockport
Very helpful knowledgable staff.
Very helpful knowledgable staff.
Took time to explain everything about the tv.

Reply from Richer Sounds - Stockport
Very helpful service
Very helpful service. I called to enquire about the product I was looking at and following a discussion which covered several points, not to mention a price reduction from the advertised price, I placed my order. This arrived ahead of the scheduled delivery time and I am extremely happy with the product.

Reply from Richer Sounds - Stockport
Excellent store for these products.
The store staff are knowledgeable about the products, and polite.
The products are competitively price, with a 6 year guarantee often included.

Reply from Richer Sounds - Stockport
Store collection.
Store collection.
Great service at the Stockport branch and a competitive price.

Reply from Richer Sounds - Stockport

Reply from Richer Sounds - Stockport
Stockport Richer Sounds were wonderful
I bought a denon midi system and a few days later wanted to upgrade and the process was so easy with staff at Stockport Richer Sounds esp Tom. I will use them again in preference to other outlets.
Thanks

Reply from Richer Sounds - Stockport
They were very informative And helpful
They were very informative And helpful. I eventually decided to purchase an LG C5 TV. I find it very easy to search for programs & access apps & to stream my favourite movies etc I would highly recommend many thanks richer sounds Stockpot

Reply from Richer Sounds - Stockport
Had to wait a while for the productOverall good service
Had to wait a while for the product. Had to ring shop 3 times enquiring.
Good service overall

Reply from Richer Sounds - Stockport
Easy to order on the phone for click &…
Easy to order on the phone for click & collect at store, arrived on time, great service.

Reply from Richer Sounds - Stockport
We called in to buy a soundbar
We called in to buy a soundbar, item wasn't in stock in the store. The member of staff, said it could be delivered next day to our house free of charge and then we asked a question about our cable needs and the member of staff again answered this question with promptly and efficiently.

Reply from Richer Sounds - Stockport

Reply from Richer Sounds - Stockport
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