This was my first purchase with Richer Sounds and it was ordered and paid for online.The process was very straight forward and communication regarding delivery and collection times excellent.So glad t... See more
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We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... See more
Company replied
I prefer visiting showroom rather than buy on line . Salesperson was efficient and professional as was delivery driver . Both an asset to your firm . 10/10 . Bought a tv off you several years ago an... See more
Company replied
Excellent advice from Matt and John. First class service led to the purchase of an oled tv, stand & dvd player. You guys delivered an excellent customer experience. Thank you.
Company replied
Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
58 Lower Hillgate, SK1 3AL, Stockport, United Kingdom
- 0333 900 0022
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Nate Top Dog! Snowsky Disc Dream Mp3
Service was great, spoke to Nate on the phone, I phoned to ask if they had a Snowsky disc in store, unfortunately didn't on the day I called, "asked him what would be faster, he mentioned their click and collect service." Got it next day. Staff were great. 1 Happy Customer. Give Nate a pay rise too, he deserves it, and do yourself a favour get yourself a snowsky disc, while you listening to your music you can see your virtual cd spinning around such a fun mp3 player.

Reply from Richer Sounds - Stockport
Ordered a TCL TV
Ordered a TCL TV. Kept up to date with pick up time and Stockport manager helped load into the car for me.
My last Samsung TV was bought from Richer Sounds 11 years ago.

Reply from Richer Sounds - Stockport
From the moment my daughter and I…
From the moment my daughter and I visited the store in Stockport, everything was just perfect. Welcomed in the store early than opening time just to have a look round, friendly staff with excellent customer service. Ordered my item online a couple of weeks later and had it delivered to store so I could collect at my convenience.
The item in question was an Audio-Technica turntable for her birthday 🎁
She loves it, thank you… 🙏

Reply from Richer Sounds - Stockport
Very recently bought a Ruark R3S & R1…
Very recently bought a Ruark R3S & R1 Sub…….from Matthew at your Stockport store. Very impressed with the service provided & the speed of the delivery, can’t fault your process & the additional 6 year warranty provided was the icing on the cake . Well done & thank you .

Reply from Richer Sounds - Stockport
Item ordered and delivered to shop for…Maratntz Hi Fi unit
Item ordered and delivered to shop for collection as requested . Next day collection

Reply from Richer Sounds - Stockport
Direct Purchase from Stockport Store
The main aspect that impressed me about this radio purchase from Richer Sounds Stockport was being able to pick it up from the store at my convenience, i.e. no waiting in for long periods for delivery vans to turn up at my home. The item arrived at the store within 24 hours of ordering.
The great thing about Richer Sounds stores is the real service that i have received for going on 30 years now.

Reply from Richer Sounds - Stockport

Reply from Richer Sounds - Stockport
Buying new tv
We purchased a new tv from Stockport,rang them up to see if they had in stock they did and it was 200 pound cheaper then anywhere else ,lt was delivered the next day great service and a six year warranty.

Reply from Richer Sounds - Stockport
Faultless shopping experience…
I returned to Richer Sounds to buy my son a CD player for his birthday, as an add-on to the amp and turntable that I bought him 3 years ago. The staff remembered me, and were able to tell me exactly what would go best with the separates that he already had and were so knowledgeable and friendly. It made shopping so enjoyable and easy, and the product they recommended is perfect. Delivery was super-quick too.

Reply from Richer Sounds - Stockport
Excellent service
Helpful staff free delivery fantastic guarantee richer sounds hard to beat

Reply from Richer Sounds - Stockport
Really knowledgeable staff
Really knowledgeable staff. Extremely helpful. Didn’t try to over sell- he understood my requirements and budget

Reply from Richer Sounds - Stockport
Extremely Professional & Knowledgeable
I always shop at Richer Sounds Stockport the staff are Professional friendly & extremely helpful & extremely Knowledgeable.

Reply from Richer Sounds - Stockport
arrived on time installed by excellent…
arrived on time installed by excellent guy the following day

Reply from Richer Sounds - Stockport
I’d never buy from anywhere else- best…
I’d never buy from anywhere else- best staff, prices and service

Reply from Richer Sounds - Stockport
Our last M7B TV was delivered, and set up, without an extra charge.
This is the second Mitchell & Brown we have purchased and we are completely happy with it. However, when we got the first one we were living in Darwen and the seller not only delivered it but also sel it up and showed me how to use it. Because I am Partially Sighted this service was invaluable. I will pay extra to make sure I get the best from the Tv but it is disappointing.

Reply from Richer Sounds - Stockport
Fabulous and knowledgeable service by…
Fabulous and knowledgeable service by Matthew underpinned by a great price. You are the only company I would buy from . Thank you

Reply from Richer Sounds - Stockport
Prompt delivery to the Stockport branch…
Prompt delivery to the Stockport branch from where I collected the item. Efficiently seen to, out of the shop in no time.

Reply from Richer Sounds - Stockport

Reply from Richer Sounds - Stockport
Excellent customer service
Excellent customer service
Great product knowledge and advice
Competitively priced
Would highly recommend Richer sounds

Reply from Richer Sounds - Stockport
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