Well, firstly, Richer Sounds is the go to when buying anything that can’t be understood by old people. The staff there are always so patient and don’t make you feel as though you are a dim-wit simpl... See more
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I have been going to Richer Sounds for so many years, bought everything from headphones to AV receivers and always fantastic staff Always very helpful doesn't matter what question it is they always... See more
Company replied
I was not sure what cartridge to buy to fit our Denon turntable. Jay took time to explain what was available and how they would sound. On his advice I purchased 2 Ortofon Blue ( one was a gift). We ar... See more
Company replied
We walked into the store at 1515 on a Sunday as we needed a TV that we could take home that day. We had a few models in mind and Ying checked the availability very quickly. I then mentioned I was lo... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
87-89 Exeter Street, PL4 0AH, Plymouth, United Kingdom
- 0333 900 0047
4.9
Excellent
2K reviews
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Reply from Richer Sounds - Plymouth
Thank you for your 5 star review!
Very helpful assistant
Very helpful assistant, Ben who listened to our TV reqirements and helped us load our car with the TV set.
2 September 2026
Reply from Richer Sounds - Plymouth
Thank you for your feedback and for taking the time to leave us a review.
We hope you enjoy your new purchase!
Many thanks,
The Customer Experience team
Really helpful staff
Really helpful staff, especially Jay who helped me select the best subwoofer for my needs and delivered to my home
2 September 2026
Reply from Richer Sounds - Plymouth
Thanks for your kind review, we look forward to your next visit.
Discussing requirements in detail
Discussing requirements in detail. Options available in store to see. Attitude. Helpfulness. Getting a good product.
29 August 2026
Reply from Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Friendly and knowledgeable service and…
Friendly and knowledgeable service and great installation by Shaun.
27 August 2026
Reply from Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Total saviour after Currys uselessness
I'd just been to Curry's looking for a soundbar or bluetooth music speaker that had a mini-jack input... to work with an old TV which didn't have bluetooth, optical or anything other than 3.5mm jack. Curry's were beyond useless with zero product knowledge. I was shocked.
On the journey back to our cottage (we were away from home), we passed Richer Sounds and I decided to go in. Needless to say, incredible customer service and product knowledge and I came away with a simple set of cost-effective active speakers that did the job perfectly. They're now installed in our home kitchen and doing a great job for streamed audio off the iPad... which also still has a 3.5mm jack output. THANK YOU!
25 August 2026
Reply from Richer Sounds - Plymouth
Thank you for your 5 star review!
Reply from Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Always a pleasure purchasing from…
Always a pleasure purchasing from Richer sounds they are very professional and helpful.
22 August 2026
Reply from Richer Sounds - Plymouth
Thanks for your great feedback and for supporting local business.
Just always go straight to Richer…
Just always go straight to Richer Sounds it’s the best out there 🤩😎
22 August 2026
Reply from Richer Sounds - Plymouth
Thanks for your kind review, we look forward to your next visit.
Such good sounding of my new audio…
Such good sounding of my new audio techinca record player it is so good and i love it a lot
18 August 2026
Reply from Richer Sounds - Plymouth
Thank you for your wonderful feedback
Reply from Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
I found Ying very helpful and…
I found Ying very helpful and knowledgeable and the staff friendly, the only complaint I have is I felt the music was a bit too loud for a small shop but I would certainly recommend you.
15 August 2026
Reply from Richer Sounds - Plymouth
Thank you for your feedback, and for taking the time to leave us a review. We will certainly pass this on to the local team so they can take this into consideration for the future.
We hope you enjoy your new purchase!
The Customer Experience team
Great service in Plymouth
Helpful call handler in Plymouth (Ben). Swift delivery to shop. Very friendly service. Great price - very competitive.
15 August 2026
Reply from Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
From initial enquiry to ultimate…
From initial enquiry to ultimate purchase of the Tangent HiFi system at a very competitive price, RicherSounds have provided second to none service and knowledge in an efficient and friendly manner.
13 August 2026
Reply from Richer Sounds - Plymouth
Thanks for your 5 star review, we look forward to seeing you again next time
Reply from Richer Sounds - Plymouth
Thank you for your wonderful feedback
Reply from Richer Sounds - Plymouth
Thanks for your 5 star review, we look forward to seeing you again next time
Easy to book on the website
Easy to book on the website. Great price. Collection was easy and the service was excellent. Product carried to the car and very friendly, efficient service.
11 August 2026
Reply from Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The website is clear and easy to…
The website is clear and easy to navigate. Ordering and payment is straightforward. I used the Click and Collect option and received excellent service in the Plymouth store.
9 August 2026
Reply from Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great customer outcome
From an initial enquiry Josh and Jamie helped me through the selection and purchase. Always professional and quick to respond to my changing requirements.
Delivery was fast and complete.
9 August 2026
Reply from Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Plymouth
Thanks for your great feedback and for supporting local business.
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