Richer Sounds - Oxford Reviews 

Did click and collect from my local RS. I didn’t realise what they mean is Click and wait and collect. Ordered Friday and had to take time off work on Monday to collect it - they should make it clear that you can’t collect immediately unlike most click and collect retailers. A shame as I wanted to support them rather than order off Amazon but not sure I would again

Fantastic customer service

The outstanding customer focus of Paddy & Matt who went that extra mile to order in an Enyo 15th set up a system for me to listen to & ensure that I left with what I wanted.
Thus ensuring I will remain a Richer Sounds customer.

Knowledgeable staff who are also god at listening!

Service is fantastic, staff are knowledgable, passionate and totally honest & prices are absolutely competitive.

Great service, impartial advice and terrific prices.

It is great dealing with knowledeable people who understand high quality audio visual equipment. Whether speaking to them face to face or on the telephone they were always happy to help.

Great service with knowledgeable staff and very accommodating , will certainly keep using them

Damian provided excellent advice and put me in touch with Joe who did a great job installing the TV and amp. Thanks

Utterly professional from the first contact by phone to the brilliant technical backup by phone with my 3 separate queries on set up of the TV.
We are delighted with the new Loewe TV all respects.

Extremely helpful and friendly service. I needed some new interconnects and received the same high standard of knowledge and service I have always received from Richer Sounds- whether spending thousands on a complete system or simply buying accessories the experience is always top class

I bought the Roksan Attessa streaming amplifier, which was offered at a very good price. The service from Richer Sounds at Oxford was excellent and I particularly appreciated the follow up call from Damien to check whether everything was OK. The amplifier is brilliant too.

Great service when we had a problem with installing the new TV, they responded to fix

Very pleased with the service I received from Richer Sounds. I chose the click and collect service and I was kept informed frequently about the status of my order. When I picked up my order the salesperson was very friendly. All in all, a positive experience.

Helpful advice and delivery service

As always, polite, friendly and knowledgeable.

Already knew what I wanted and Richer Sounds had the best price I could see from a reputable store. Friendly sales team on the phone made my purchase easy and pleasant.

good advice and good prices - what else do you need?

Good to see products and get some advice on record player compatibility.

Yesterday after a phone call drove the 50 odd miles from Ealing to RS Oxford to listen to a Denafrips Enyo 15th DAC a highly resolving system was set up like my own, I bought it.
Thanks to Matt who had previously sold me a MXN1O streamer by phone & setting up the system & to Paddy who organised getting in the Enyo 15th in both went the extra distance to get me what I wanted... Impressive.