Richer Sounds - Oxford Reviews 1,693

Amazing prices and amazing service.
Richersounds most definitely go above and beyond when it comes to customer service. I would highly recommend them and I’ll definitely be using them again, a class retailer

Just really easy to deal with the guys at Oxford

They are super helpful and very knowledgeable

After 17 years my Pioneer Kuro plasma TV finally packed up. So I needed a new TV, visited the Oxford branch of Richer Sounds on a Friday morning and after a good recommendation from Kas the manager, I ordered a new LG G6 TV.
Only available from their warehouse but by Saturday lunchtime I had a new TV delivered to my house👍

Very knowledgeable staff, TV was faulty, exchanged without question 👍

I explained what the problem was. I and the salesman discussed the options for a repair but I decided to buy a replacement as suggested by the salesman,
My initial response is I am happy with my purchase.
R. Blackman.

Fantastic product and excellent quality.
The price was just amazing!
Delivered the next day.

Excellent customer service. Could not fault the enthusiasm for the Argon TT product. As a result I purchased some active speakers to accompany the turntable. Well done Ashley Oxford branch.

Having looked for buying advice from various online sources, I then did a price comparison with both High St and online retailers. I have previously bought goods from Richer Sounds and have valued their advice. My final call before choosing both the TV and where to buy from was to Richer Sounds to have a chat about the merits of 2 TVs. I got the opinion of the Store Manager (Kaz) and he reinforced my views to go for one over the other. No pressure was applied to make that choice and I valued his straight forward views. The decision was eventually made on price and, although not necessarily the cheapest place to buy, the candour of the staff member was enough to make my decision.

The staff where amazing in the advice offered and the products arrived very quickly.

Great advice and you can tell the team have expert knowledge, will definitely be using again.

Efficient, friendly service inc necessary home visit, great price, even greater product.

Only minus: we were assured the sound bar would fit on our TV table but it doesn’t. But TV and Manhattan box are bliss!

Excellence service from Matt at the Oxford store. Thank you.

I can not fault the staff at the Oxford branch they were very friendly helpful and professional they also knew their stuff about different tv and size etc I will recommend them to family and friends without hesitation also the manager Kass was very respectful not only to me but to his staff as well I could tell they are a very good team that work together

Order dispatched and arrived promptly; team was really helpful even when I put the wrong order details in

I recently made my first purchase from Richer Sounds in Oxford. The staff couldn’t have been more helpful and informative. Thank you so much to you all. You made the experience very memorable. I will certainly be back to buy more from you in future.

Good advice, good communication and prompt service, product lives up to expectations

Kaz was really helpful, guided us to the right product for what we needed instead of a more expensive option.