Richer Sounds - Newcastle Reviews 

Great advice and service in the shop, as always. When my cd player was delivered it was found to be faulty. When I reported this, staff were extremely helpful and quickly arranged for a new cd player to be delivered and the faulty one taken away.

Helpful, friendly service. Very polite and knowkedgeable

I can never give the team at my local Richer Sounds high enough praise. Always helpful and always happy to make a deal where possible. Amazing company.

I got excellent support from the shop and information second to non but it fell apart when it came to delivery. I waited all day on first delivery which was not going to happen. The second day of delivery again I waited in knock on the door and it was my nextdoor neighbour the address was correct for me but not the driver

Great people to deal with a particular shoutout for Colin, a great price and prompt delivery by their own staff.
All good stuff.

Good knowledge of products, good price, six year guarantee and free delivery.

In store visit to get advice about the options for my budget. Dale answered all my questions and I ordered in store. The TV arrived in 3 working days and the delivery crew were excellent. Can't fault the overall service from Richer Sounds

Very knowledgeable, Great service and products

Friendly knowledgeable informative one to one service, great range of products at very competitive prices all this together with a six year no quibble guarantee thrown in. Wouldn’t go anywhere else.

Staff who are very knowlegable about the product range. They were supporting me making a choice of speakers (which is very subjective), rather than pushing a particular product.
They were happy for me to have a second visit to listen to the speakers, before purchasing. Therefore I was confident that I had made the right choice. Which has proved to be the case since I've had them at home

Helpful phonecall to the Newcastle upon Tyne branch and I received a £10 incentive discount on my Soundbar purchase. I felt the service on the phone was good and I was told it should be delivered within two days. It sadly took 5 days to arrive which although frustrating was not a big problem. I've shopped with RS before and will do again as they're staff are knowledgeable and the service is usually very good too.

Thanks for your response to my review.

The sales staff were very knowledgeable, patient & took time to explain everything.

My first choice always for TV and Sound equipment. Very knowledgeable, the team explores what’s the best solution and value for the customer. Never have I been disappointed

Great service as always. I called the day before to enquire about stock availability. The product was put to one side and I collected the following morning.

Nothing was too much trouble and the whole transaction was painless.

You genuinely don't need to shop anywhere else as all budgets are catered for.

Dealt directly with the team at the Newcastle store. First by email and then a visit to the shop. The team were extremely helpful and knowledgeable. In particular, thanks go to Euan and Calum for their help in answering all of my questions

Well informed, attentive staff. Six year guarantee honoured without quibble.

I've bought several audio products from Richer Sounds and what always set them apart is the staff in store who are really knowledgable and helpful. On this occasion i was returning some earbuds which had a faulty charging case. No problems at all. Looked up my original purchase on their system, saw that it was within the year warranty and replacement provided. Really great experience. Many thanks