First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... See more
Company replied
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First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... See more
Company replied
Ordered a TV for bedroom on Thursday and picked it up on Friday from Middlesbrough store. Staff are super friendly and efficient. The TV was good value as usual, we have been buying TVs from Richer So... See more
Company replied
I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute... See more
Company replied
I recently bought a turntable from Middlesbrough branch, I wasn't sure which way I wanted to go brand wise etc. After an informative chat with the manager in the shop I went away happy and the system... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
63-65 Borough Road, TS1 3AA, Middlesbrough, United Kingdom
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Reply from Richer Sounds - Middlesbrough
Great Service as always, great prices, friendly staff, Well Recommended.

Reply from Richer Sounds - Middlesbrough
Ordered a TV for bedroom on Thursday and picked it up on Friday from Middlesbrough store. Staff are super friendly and efficient. The TV was good value as usual, we have been buying TVs from Richer Sounds for many years now and really like the choice and value for money as well as the free six year warranty

Reply from Richer Sounds - Middlesbrough
Knowledgable staff and most helpful. Richer Sounds always has best price and advice

Reply from Richer Sounds - Middlesbrough
I recently bought a turntable from Middlesbrough branch, I wasn't sure which way I wanted to go brand wise etc. After an informative chat with the manager in the shop I went away happy and the system sounds great..... i will be back

Reply from Richer Sounds - Middlesbrough
First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to store was swift with speedy comms. The product I bought the 4K player Panasonic UB820 has exceeded my expectations, an absolute powerhouse of tech. A sales journey I would highly recommend to anyone without hesitation & remember myself for years to come. An awesome company. Thank you

Reply from Richer Sounds - Middlesbrough

Reply from Richer Sounds - Middlesbrough
Good advice given on my purchase and great service

Reply from Richer Sounds - Middlesbrough
Brilliant service, extra years free guarantee and next day free delivery to my home.
The item cost was no greater than elsewhere.
I will always visit Richer Sounds for TV, hi-fi etc.

Reply from Richer Sounds - Middlesbrough
Easy to order online.
Kept updated re delivery date and timings.
Was contacted half hour before to confirm delivery was next
Pleasant polite delivery staff
Was contacted by phone to confirm order had been delivered and all in order

Reply from Richer Sounds - Middlesbrough
Great shop, staff there are particularly helpful. Approachable and knowledgeable. Good quality products and really competitive prices.

Reply from Richer Sounds - Middlesbrough
It was a great experience because of the laidback attitude. I told Paul what I was looking for, he made it available and didn’t rush us.
This is my second purchase from your Middlesbrough branch, but this time I spent a lot more money.
Very pleased with my purchase which was competitively priced.
Thank you.

Reply from Richer Sounds - Middlesbrough

Reply from Richer Sounds - Middlesbrough
When I walked in to your shop I was warmly greeted. Paul asked me about were the new TV would be located in my front room and what size TV I was thinking of buying. Paul then went on to asking about my price range No pressure all, I had a list of TV,S and prices I was considering which we went through. Going through the pro,S and cons. Paul then suggested he TV I eventually bought. LG C5 .
I woul definitely recommend Ritcher Sounds to anyone looking to buy a new TV. Great Experience 5Star

Reply from Richer Sounds - Middlesbrough
Great service and knowledgeable staff who provide excellent advice regarding the product and quality of the item you are looking to purchase

Reply from Richer Sounds - Middlesbrough
Great service. Item wasn’t in stock but arranged to get the SVS SB1000 subwoofer posted next day delivery

Reply from Richer Sounds - Middlesbrough

Reply from Richer Sounds - Middlesbrough
The price was good. The men setting it up were excellent. First class service

Reply from Richer Sounds - Middlesbrough
Made to feel welcome by staff on arrival. Knowledgeable and helpful.
Good selection of products available at very competitive prices.

Reply from Richer Sounds - Middlesbrough
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