Overall OK. But recently, I have been noticing a delay in the transfer of money to the destination account. Which makes me go to other parties like XOOM, where the money gets transferred immediately.
Company replied
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Review summary
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It was good and very flexible. I got the opportunity to change the receiver's name which I placed by accident. My only problem with Ria is they don't give you a promo code discount like MoneyGram! I... See more
Company replied
The ease of using the app to send money overseas is really remarkable. I feel the service would get better rating with lower transfer fee though.
Company replied
Easy interface. But it would've ben great 5/5 if it allowed us to use a bank account for payment rather than restricting us to credit/debit card.
Company replied
Company details
About Ria Money Transfer
Written by the company
Fast Transfers to 165+ countries
For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.
500,000+ Locations Worldwide
Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.
Great Rates and Low Fees
With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.
Safe and Secure
Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.
Contact Info
7000 Village Dr. Ste 200
Buena Park, CA 90621
Contact info
United States
- (877) 443-1399
- www.riamoneytransfer.com
4.3
Excellent
37K reviews
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The whole process was terrible. TERRIBLE!
The whole process was terrible. They say "the transactions are normally sent in 15 minutes" but when I placed a transaction it took more than 48 hours and the money still hasn't arrived while I am writing this. I reached out the customer support and everything when I try to explain myself they say the problem is because of the recipients bank. BUT HELL NO! I have placed three different transactions alongside RIA the others arrived within a minute but RIA wants me to wait 48 hours or more. Now it is going to be holiday and the banks will be closed. The whole process was terrible, I WOULD NEVER EVER EVER use this app. I suggest you to do the same. No blames on customer care agents btw. They are doing their job but the company, the whole process is TERRIBLE. The worst I have ever experienced so far.
1 July 2026
Unprompted review
Reply from Ria Money Transfer
We understand that your experience with the transaction process has been very frustrating, and we value your feedback. Delays can occur due to various factors, such as banking processes and opening hours, which can be especially challenging with the holiday approaching. We can review the details of your transaction to clarify what happened. Please reach out to us via help.riamoneytransfer.com for assistance. We hope your future experiences will be much smoother!
Reply from Ria Money Transfer
We appreciate your kind words about our service and security! Your feedback truly means a lot to us! 😊
Very bad service i paid for transfer on…
Very bad service i paid for transfer on 27 June and today is 3 July still the person i sent money couldn’t receive the money. Very bad customer service they just keep asking for more time. Will never use their transfer service😡
3 July 2026
Unprompted review
Reply from Ria Money Transfer
Experiencing delays in receiving your transfer can be incredibly disheartening. We value your feedback and want to assure you that we take your concerns seriously. It's important to us that your experience improves, and we strive to enhance our service. Please reach out to our support team via help.riamoneytransfer.com for assistance. Thank you for your understanding, and we hope your future transactions will be much smoother.
I have been using RIA for wire transfer…
I have been using RIA for wire transfer without any issues and it is very easy, but sometimes it takes long to go through
2 July 2026
Reply from Ria Money Transfer
We're glad to know you find our service easy to use! Your feedback regarding the timing is valuable, and we will continue to strive for smoother transfers. If you have any specific concerns or need assistance, please reach out to our support team at help.riamoneytransfer.com. Thank you for sharing your experience!
Reply from Ria Money Transfer
Thanks for sharing your thoughts on how easy it is to transfer money and add a new card! We’re glad to hear you're enjoying our service! 😊
Quick and safe service
2 July 2026
Reply from Ria Money Transfer
We're so glad to hear you love the speed and safety of our service! Your feedback means a lot to us—thank you for sharing! 😊
Easy to work with
2 July 2026
Reply from Ria Money Transfer
We're so glad to hear you find it easy to work with! Your satisfaction means a lot to us! 😊
It is easy to send money through RIA
It is easy to send money through RIA. Also the fee is very reasonable.
2 July 2026
Reply from Ria Money Transfer
We’re so glad to hear that you find sending money easy and the fees reasonable! Your positive feedback truly brightens our day! 😊
Very easy to navigate through the…
Very easy to navigate through the System site, customer oriented support team, very dependable money transfer service, makes confident of your on time service.
2 July 2026
Reply from Ria Money Transfer
We're thrilled to hear that navigating our service has been a breeze for you! Your kind words about our customer support and dependable money transfers mean a lot to us. Thank you for sharing your experience! 😊
Easy access and very efficient.
2 July 2026
Reply from Ria Money Transfer
We're so glad to hear that you find our app easy to access and efficient! Your positive feedback means a lot to us! 😊
Excellent
I normally don’t have any issues with my transfers, We deposit on a joint checking act I have with my husband . We are fixing our house and sent money to the contractor with no issues
2 July 2026
Reply from Ria Money Transfer
It's fantastic to hear that your transfers have been smooth and hassle-free! We’re so glad everything is going well with your home project. 😊
Reply from Ria Money Transfer
We're so glad to hear that you find our service convenient for helping your family! Your support means a lot to us! 😊
trusted company
2 July 2026
Reply from Ria Money Transfer
It's fantastic to see your trust in us! We truly appreciate your support and are here to help whenever you need us! 😊
Take longer than past.
2 July 2026
Reply from Ria Money Transfer
Thanks for letting us know. We're sorry your recent transfer took longer than you're used to — delivery times can vary depending on the destination and payment method, but if your transfer is still being sent, please get in touch and we'll look into it.
Reply from Ria Money Transfer
We're so glad to hear you find the app easy to navigate and enjoy our quick responses! Your positive feedback means a lot to us! 😊
If it would be possible to leave a…
If it would be possible to leave a lower rating it would still be giving them too much credit. I sent my mother money. She received the notification saying it was ready. Once she arrived she was told they didn’t have the money and had no idea when it would be available. My only option was to cancel and wait a week for my money to be returned.
1 July 2026
Unprompted review
Reply from Ria Money Transfer
We’re sorry to hear about your experience with the money transfer. Thank you for sharing your feedback, as it highlights important issues we need to address. It’s understandable to feel frustrated when expectations aren’t met, especially regarding sending money to loved ones. We encourage you to reach out to our support team via help.riamoneytransfer.com for assistance. We hope for a smoother experience for you in the future.
Reply from Ria Money Transfer
We're so glad to hear you find our service user-friendly and affordable! Your support means a lot to us! 😊
efficient and easy
1 July 2026
Reply from Ria Money Transfer
We're so glad to hear that you find our app efficient and easy to use! Your support means a lot to us! 😊
Reply from Ria Money Transfer
We're so glad to hear you find it easy and quick to use! Your support means a lot to us! 😊
The transfers are relatively fast safe…
The transfers are relatively fast and the company is safe to use. Thanks.
1 July 2026
Reply from Ria Money Transfer
We're so glad to hear that our service is meeting your needs for fast and secure transfers! Your feedback truly inspires us to keep delivering the best quality possible. 😊
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