Excellent service, good price (in the sale) and very healthy plants. One small plant had less than expected top growth which I reported. However. the root system is good and should be fine. Stsff resp... See more
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RHS Plants offers a wide selection of high-quality plants and products, backed by RHS expertise to help your garden thrive. Customer satisfaction is our priority—please contact us directly if you have any issues or queries with your order, so we can assist promptly.
Contact info
RHS Plants, GU20 6LQ, Surrey, United Kingdom
- 01344 578 822
- customerservices@rhsplants.co.uk
- www.rhsplants.co.uk
A Garden Full of Summer Colour
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Easy to order and delivery on time
Easy to order and delivery on time
Can’t comment on the product yet as the potato’s won’t be ready until later in the year but happy with the seed potato’s that arrived, they look to be good quality! Also good value for money
3 x Agapanthus arrived on time and in…
3 x Agapanthus arrived on time and in perfect condition
Healthy plants which were well packed…
Healthy plants which were well packed for delivery.
Well made fire spark guard
Good quality and healthy plants
Good quality and healthy plants
Well packaged and arrived safely
Plants were good quality and sold at a…
Plants were good quality and sold at a reduced price.
Always the best quality plants
Always the best quality plants, great service, fast and well packaged delivery.
The plant was not delivered due to it…
The plant was not delivered due to it having the wrong postcode
The plants arrived much earlier than…
The plants arrived much earlier than expected and exceptionally well packed. Lovely condition, far better than anything in the garden centres, and good planting instructions. Would purchase from RHS again.
I bought the Wisteria for my son and…
I bought the Wisteria for my son and daughter in law for their birthdays both in May....they were absolutely thrilled to receive it, it is thriving so much so they have just come back from a holiday in Cyprus they are wanting to buy a bougainvillea and have asked me where I bought their Wisteria from. I have forward your information to them. Their names are Struan & Anna Mitchell from Plymouth. I am mum, Ingrid Mitchell
Plants arrived on time beautifully and…
Plants arrived on time beautifully and carefully packaged and easy to transfer to my pot. They were in excellent condition and looked exactly the same as the illustration on the RHS website. One very happy customer.
The plant arrived dried out with the…
The plant arrived dried out with the top leaves shrivelled and dead. OK so it was an acer and they are drama queens and the weather has been hot. Still, these are predictable problems and ought to be solvable. Everything else was ok
Sedum dazzler
Delivery on time and 3 plants all healthy. 1 has even started to flower. Great for the sun and heat.
poor conditions and over priced
my plants arrived and they were in a poor state. sun scorched and on the way out. i haven't heard back from customer services at all. i then went to a local garden centre and the size of plant that you could buy for less than RHS Plants were selling was insane. i won't be buying from them again and hopefully be getting a full refund.
I sent an email outlining some issues…
I sent an email outlining some issues (29th July). I haven’t received a reply
Poor quality and delivered to wrong address
Plants delivered to wrong address when I eventually received the quality was poor. Tiny and weak plants would not consider buying again
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