Excellent service, good price (in the sale) and very healthy plants. One small plant had less than expected top growth which I reported. However. the root system is good and should be fine. Stsff resp... See more
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RHS Plants offers a wide selection of high-quality plants and products, backed by RHS expertise to help your garden thrive. Customer satisfaction is our priority—please contact us directly if you have any issues or queries with your order, so we can assist promptly.
Contact info
RHS Plants, GU20 6LQ, Surrey, United Kingdom
- 01344 578 822
- customerservices@rhsplants.co.uk
- www.rhsplants.co.uk
A Garden Full of Summer Colour
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I will order here again
The order was dealt with promptly and communication was good - delivery was one day late because the couriers encountered road works which threw their schedule - their customer service was good and the plant did not suffer as it could have given the temperatures
Ordering is easy and arrives quickly.
Ordering is easy and arrives quickly.
The RHS plants are very good quality However what I don’t like is when they change my order without my knowledge to come from Crocus whose plants are of very bad quality
Address update issues.
Plants delivered to the wrong address (my error). On contacting both RHS and the delivery company, I was informed that the address cannot be altered until delivery has been attempted, even though I can change/update the address online. Unfortunately I cannot comment on plants as they have been delivered elsewhere and 'gone'.
It arrived carefully packed safely…
It arrived carefully packed safely delivered and in time
Delivered in good condition and on time.
The order was delivered very quickly.
Really robust plants! Beautiful
Really great site. I chose a massive selection of plants from small to large. Of the 30 ordered, only one hasn’t survived, and that’s during a summer drought. It also worth remembering that new plants are normally an exception to a hosepipe ban! A useful lesson 😊 plants are thriving and the garden looks great!
Since receipt of healthy looking…
Since receipt of healthy looking Hidcote lavender plants they have all died despite what I would classify as very adequate care. Can only assume their perfect care pre-arrival had softened them up to the real world experience. An expensive outlay.
Took 6 days to arrive
Took 6 days to arrive. The tree had no label on it to say what it was. I am told it was dry but ok. This was a present. No opportunity to say who it was from.
Great plants when they were finally…
Great plants when they were finally delivered. Very poor service from DX courier service. Delivered 4 days after they should have been but the plants survived.
Easy to order and delivery on time
Easy to order and delivery on time
Can’t comment on the product yet as the potato’s won’t be ready until later in the year but happy with the seed potato’s that arrived, they look to be good quality! Also good value for money
3 x Agapanthus arrived on time and in…
3 x Agapanthus arrived on time and in perfect condition
Healthy plants which were well packed…
Healthy plants which were well packed for delivery.
Well made fire spark guard
Good quality and healthy plants
Good quality and healthy plants
Well packaged and arrived safely
Plants were good quality and sold at a…
Plants were good quality and sold at a reduced price.
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