I love the Remus men’s clothing! I was experiencing a delivery issue due to my post code not being recognised on the website. I contacted customer services by email and received a response from Fiona... See more
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Remus Uomo suits are a class apart. Stylish and elegant, yet affordable for such a high end product. Their staff are helpful and friendly. Special mention to Fiona in their Customer Service Department... See more
Great customer service , always willing too help. Helped me source a suit jacket that wasn’t now on their website
Service and quality are both first class. Got my order wrong - no problem. Barbara sorted it out. Simple quick and easy return. Will definately be returning to this reliable company.👍
Company details
Written by the company
Remus Uomo provides design-led, formal tailoring and off-duty casuals to men who take a serious attitude towards fashion. Remus Uomo is on a mission to make men’s style more accessible, to create simple yet smart everyday pieces, that make it easier for men to dress well no matter what the occasion.
Contact info
15 Sloefield Drive, BT38 8GX, Carrickfergus, United Kingdom
- +44 333 456 3775
- help@remusuomo.com
- www.remusuomo.com
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This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Really good formal clothes for younger…
Really good formal clothes for younger and slim men.. their winter jackets are the best.. their shirts could be better if they were made with elastin
On Friday 8th March
On Friday 8th March I purchased a few birthday gifts for my husband paid for express delivery. Remus promptly took the money out my bank account then took a week to deliver my goods only because I complained and chased them . At this point I have missed my husbands birthday. I called Customer service spoke to a very pleasant lady, who said she would call me back. She did not call back but did email me . She despatched my goods and I have just received them . I asked her to credit the express delivery charge and look to offer me a goodwill based on the bad service . I am being credited the deliver charge but NO GOODWILL . I will not buy from them again based on the experience I have had ...a simple small gesture would have been enough to appease me ....how they have misread their customers satisfaction..
Remus Uomo
Having purchased over the past few years gift vouchers at Christmas at our Belfast Remus store we believe they have worked a treat and planned our return .We returned this year to our our store in Belfast to repeat the process only to be told after our purchase that Remus no longer supplied gift vouchers and that a receipt in one of their fancy non imbossed envelopes would have to suffice.If Remus really can’t be bothered in taking any effort to supply a basic gift voucher at this time of year then neither can I ...will not return if you can’t get the basics right..
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